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Volkswagen Passat Prices Paid and Buying Experience

3257 messages,  Last post on Aug 20, 2008 at 8:59 PM

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What is this discussion about? Volkswagen Passat, Sedan, Wagon

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#684 of 3257 Absoulutely by mney6 Mar 01, 2001 (5:40 pm)
I agree with you 100% but you would also have to say that about the consumers. I do not want to discourage shopping around for the best price.But what does the average consumer have to save before he stops shopping. For example, I had a customer show me all the infomation he had on a new Pathfinder . We compared notes and we both agreed on a selling price. He then said that before he signed on the bottom line he needed to shop to make sure that was the best price.I let him go.This was on a Friday.On saturday we sold the pathfinder to another customer. On monday he came in with a check in his hand and I had to tell him we sold it.His having try to save more money even though we agreed my price was fair lost him that vehicle.What more can I do as a dealer to be more upfront with consumers.Everybody has heard the old car line , well if you dont buy it now it may be gone tommorro.
#685 of 3257 lowball offers by mney6 Mar 01, 2001 (5:47 pm)
The first dealership I worked at did do low-ball offers . And yes as a new sales person I was also involved with those low-ball offers.Try sitting infront of a customer and tell them you thought their trade was a 1978 instead of a 1976 . I was called every name in the book , spit at ,and hit. I swore that if I ever got into manangement that I would never do that to a customer or anyone working for me again. It's just not worth it.
#686 of 3257 Glad we agree... by snurple Mar 01, 2001 (6:06 pm)
(Not sure about that "100%", but close enough...)   As for your customer who missed out on his Pathfinder--let's all remember him in a moment of silence...........................ah, forget it, I am sure that he is well on the road to recovery--he will find a nice car soon, if he hasn't already.   Since pricing on cars varies, and since shopping around spurs reluctant salesmen into *actually lowering* their "rock-bottom, no-more-room-to-negotiate, kids-are-starving, Price," everyone should shop around...
#687 of 3257 mney6-nissan question by cliffyb Mar 01, 2001 (6:21 pm)
This is off subject, but I read your bio so I thought you could answer me something. How does Nissan rationalize $31,000 for that anniversary edition Maxima? The lots here in Northern California are packed full of them and they do not seem to be moving. The I30's are being discounted down to below $28K. Given Infiniti's high ranking in Customer Satisfaction/Dealership Experience I would think most customers would go that way. Subjective styling differences aside, is there any compelling reason to buy the Maxima?
#688 of 3257 Chrome by fpdoc1 Mar 01, 2001 (7:25 pm)
I think all that chrome looks completely silly. Thank you.
#689 of 3257 another twist by audia8q Mar 02, 2001 (9:45 am)
on the lowball...its called "carding"... it works so well that some dealers cant seem to avoid it...   Here's how it works. The consumers and the dealer cant agree on a price. The consumer wants to pay 20K and the dealer wants 21K and the dealer is at or near invoice. when the consumer leaves, the dealer will write on the back of his card the consumer offer...and tells the guy to shop his number and he will see what he can do.. Oddly enough many consumer immediatly think they can buy at that price...proceeding to run all over waving the card with the consumers own number on the back to every dealer around. They all tell him or her they are nuts and cant buy the car at that price...now the consumer might have been able to work out a deal with the other dealers but is so hung up on the number on the card they often dont bother to even check what the other dealers price may be. so now the consumer has burned their bridges at all the other dealerships...goes back to the original dealer and wants to do the deal. The salesman now says that is your target number not what im willing to sell the car for BUT i can do it for $21K. the next thing you know the deal is signed sealed and delivered...   Rich
#690 of 3257 Chrome by its_kristy Mar 02, 2001 (11:09 am)
fpdoc-I am assuming you are talking about the Passat's new chrome. I don't really care for it either but I am getting the reflex silver and it is not nearly as noticeable. Looks ok on the silverstone, but on the darker colors, I don't like it either.
#691 of 3257 'Carding' by its_kristy Mar 02, 2001 (11:16 am)
This doesn't make any sense to me. Why would the dealer write the *consumer* offer on the back of his card then give it to the consumer? There really is no purpose. The consumer knows what his offer is so there is no need for the dealer to write it for him. The dealer's not writing it to remember what they discussed because he is not keeping the card. I have never seen a dealer do this--I have always seen the dealers write the dealer's quote on the card, not the consumer's.
#692 of 3257 it's kristy by audia8q Mar 02, 2001 (11:42 am)
I agree with you that it "seems" goofy but i have seen this work so many times you would be shocked. Many smart people become absurd when buying a car, for whatever reason...sometimes the sleazy dealer hels to creat this but "carding" simply works and it works well.   I don't use the tactic, though i did back in the 80's. some dealer use this all the time..I know beacuse i deal with it daily.   Rich
#693 of 3257 Another Lowball.... by ffxvw Mar 02, 2001 (2:40 pm)
This is a horrible practice I've seen in this area. The customer wants a sweet car, (i.e. Silver w/Grey Leather), and no one has any. Volkswagen makes these in very limited numbers (compared to the demand level). He shops around to every dealership trying to find the car, or a dealer willing to locate it for him. All of the dealers aren't willing to discount the car severely because of allocation limitations. Then one dealer "magically" appears with an incredible offer! Customer jumps on it, plunks down his $500 deposit, and hunkers down to wait. One month passes...two...three... Customer shows up at dealer. Right as he's driving in the parking lot, he sees a customer driving out in what looks suspiciously like a Silver w/Grey Leather. Inside, he's told that of course that wasn't his car, his car is "backed up" in the production chain, but here's a nice Blue one! This happens a lot more than you'd think, and many times, by this time the customer is so tired of waiting they'll take anything just to be done with the whole process. What happened with the car he ordered? That came in, and was sold to someone else for a larger profit. Is it any wonder people (i.e. Snurple) are so afraid of dealers?   Jason   P.S. Is there some unwritten consumer law that when you go into a car dealership, you can suddenly become the rudest A**hole on the planet? An experience this weekend made me question staying here.

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