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Volkswagen Passat Prices Paid and Buying Experience

3318 messages, Last post on Nov 12, 2009 at 9:57 AM
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I recently had a terrible experience with Trans Ocean VW in Pasadena, CA. I used MSN Carpoint and was contacted by the "internet manager" at Trans Ocean. I am looking for a very specific color combination of Passat GLX. He told me that they had the exact car I was looking for, and quoted me a price that, while a little high, I was willing to live with in order to get the car. I spoke with him at least 6 times during the day, and indicated that I would be in that night to buy the car. I left work early and raced through traffic to get to the dealership before the salesman left, only to have him tell me when I got there that he "made a mistake" and that he didn't actually have the car I wanted. I had asked him various questions about the car, and he "checked on the car" to answer my questions, so clearly he should have known that what he was looking at was not the car I wanted. He then proceeded to try to sell me various other cars sitting on his lot. He finally realized that I already knew what I wanted, and then he offered to run a search for the car. I think he knew that I was incredibly mad for being misled, because within 15 seconds he claimed that his computer was down, and he wouldn't be able to help me. I looked today on the Better Business Bureau website and discovered that Trans Ocean VW is rated by the BBB as having an unsatisfactory business record. Please do not support Trans Ocean VW's deceptive business practices!!!!! |
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| I think your target of $23,600 for the GLS (1.8T) is unrealistic. I think that is under invoice. Most posts I have seen have been in the 2-4% over invoice range. | |
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| Hi. 10 days ago I picked up my new 2001.5 passat. I love it! Anyway, I came very close to closing with a dealer here in NYC for $22,700 for the 4 cyl. "plain jane" model. Only option added was the auto. transmission. This was the best price I could get in NYC as I checked with 3 diff. dealers. Finally, on a whim, I went to autobytel and they hooked me up with a dealership in Long Island. I emailed them saying I wanted the 4 cycl. no options, just auto. trans. and didn't want to pay more than $22,200. Within minutes the guy emailed me saying I could get it for $22,130. I was thrilled. I saved myself $600 right away. The $22130 included destination charge and auto. transmission. Got it in mojave beige. It wasn't my first choice (I wanted silverstone gray or blue) but now that I have it I wouldn't change it. I love the way the color changes differently in the sunlight. Sometimes It's champagne color, other times it's gold. Very elegant. I also love the black interior. It's not "black" but more charcoal gray. I've seen the other color variations with the mojave beige and this is the best. The beige interior with the beige ext. is in my humble opinion just awful. Way too much beige for me. Anyway, I thought my price was excellent (3% above invoice if I calculated correctly). I've been having a ball with the car. Yesterday on a long road trip, every VW that passed us turned and looked and pointed. I think we are one of the lucky few to have a 2001.5 out on the road. I haven't seen any others yet. good luck. | |
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This practice is quite widespread, and is an essential for the more dishonest dealers "low-ball" pricing. I can tell you that I had a customer the other day in the exact same situation who was about to rip my head off when I told him the car was just sold. Only the car coming up from clean-up with the sold sign in it let the customer know I wasn't like your dealer. In the future, one way to avoid it is to get a VIN on the car and maybe even put a deposit down over the phone. Hope you have better luck with the next guy. Jason |
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its_kristy, I just put my down payment on my "dream car". It arrives tomorrow!!!! After going round and round with the dealers in the chicago. I think that I got a very good deal, actually, far better than I feared. Here's the way that I did it..... First, I called around looking for exactly the car that I wanted. And got only a so so price. Then, I started calling around for any car with the features that I wanted. I didn't care what color int. or exterior. I got a much better price. Next, I visited dealers and asked if they would BEAT the price that I found. A couple of times I was asked would I buy today. I was being honest and told them that a salesman made me promise to always come back to him before I buy. I told them unequivocally that who ever gave me the best price got my business. All of this then forced them to give me their better offer not a unrealistic price. Next, I went around to the three lowest priced dealers and asked for everyone's best OTD price. I talked ONLY about OTD PRICE. No trade-in or financing. Remember the three areas that you can get screwed are OTD price, trade-in, or financing. Finally, I took the plunge and went to the dealer that was the most upfront and honest with me and asked "How much do you want to make on me?" We agreed on a "profit", ran the numbers, and signed on the line. I could have saved a few more dollars, but I ended up buying from the dealer I felt the most comfortable with. Yes, here comes my shameless plug, but I'm very happy with my price and service.... Jennings Volkswagen Salesman: Ken Rempel Now, lets hope that I still get the car...(: P.S. Does anyone have any other recommendations? |
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Glad I was able to help! Let me know how you make out. Also, down here, Silver cars with light colored interiors (NO BLACK!) hold their value the best and are the most in demand. So if the dealer will do a Silver car for the same price, grab it assuming you like the color. And as far as Faxes go.. Like I've said before... The "I want your best price" faxes are not a good idea. Faxing an offer is. Bill |
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Well, we're not all bad guys! Even if Snurple seems to think we are. Generally, I look at these forums, as a dealership principal (owner), as a way to hear what customers are saying. And, sometimes people dont like to hear what we have to say, but believe you me, from a bottom-line standpoint, I can spend my time much more productively in the short-term. PS, I just picked up a 2001.5 GLX for a family member. WOW What a car! I'd be tempted to say it's more fun to drive than my Jag! Bill |
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Joe boy, congrats on your find. I debated between a 2001 Pas sat GAS V6 and a 2001.5 Pas sat GAS 1.8. There was no way I could afford a 2001.5 Pas sat V6, but with the $1500 rebates on the 2001's, the 2001 V6 and 2001 1.8 were close to each. I test drove both and decided that I needed the smooth V6 (my old car was also a V6). I would have liked to have bought it from Jennings WV, like you did, but they didn't have the color I wanted. Still, the salesman I spoke to on the phone was very professional, probably the best of the dealers I spoke to. Oh well, next WV. Hey, a question for the masses: VW's 2 year/24,000 warranty is really mediocre, considering most manufacturers are at least 3 year/36,000. Do most VW buyers choose to get the extended warranty? |
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| Dang it. Sorry for the misspellings in my post above. The spellcheck function worked against me. In case it needs to be said, I meant a Passat (not Pas sat), GLS (not GAS), and VW (not WV). Sorry. | |
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