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Volkswagen Passat Prices Paid and Buying Experience

3318 messages,  Last post on Nov 12, 2009 at 9:57 AM

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What is this discussion about? Volkswagen Passat, Sedan, Wagon

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#254 of 3318 Ego thing... by ffxvw Dec 01, 2000 (3:52 pm)
Not having deep financial resources myself, I understand the desire to save money. However, if this was all financial, this would be a Daewoo discussion group! I understand the desire to not pay more than you have to, I share it. When I buy my next new car, I fully plan to squeeze as much as feasible out of the price. But if I'm looking at a $25,000 car, I am definitely not going to beat people up over a couple of hundred dollars. Every sales manager I've ever talked to has said that you can't just give a customer a good deal. You have to make them FEEL that its a good deal. When I started this job, I just used to quote my best price right away. How many people bought? 0%! They just didn't believe me, or used my price at another dealer. What's the solution? I actually have to play the same stupid game as every other salesperson, and be vague. Its pretty frustrating... Jason
#255 of 3318 ffxvw by jelliot Dec 01, 2000 (4:17 pm)
Good point. When I was selling, I had a full time job that supported my family and was able to experiment with different methods to see what worked and gave me the happiest customers. The main thing I learned? In the car business, reformers starve. Those who practice the tried and true methods get paid.
#256 of 3318 ralcrs by vwguild Dec 01, 2000 (4:23 pm)
You should contact your VW Service advisor...he will make sure that they are clean...positioned correctly, or replaced because they are defective.
#257 of 3318 ffxvw, did you really think... by snurple Dec 01, 2000 (5:16 pm)
that people would believe you when you told them "that's my best price"?! As you must know, this is phrase #15 in the "Car Saleman's Handbook," and every customer has heard it a gazillion times. You said: "Every sales manager I've ever talked to has said that you can't just give a customer a good deal. You have to make them FEEL that it's a good deal." Are you sure he didn't say: "You can't give a customer a good deal but you have to make them FEEL that it's a good deal" ??? Per post #262: Is it really true that a dealer's goal is to sell a car at the lowest price possible? --That's great! Because, aside from wanting a pleasent buying experience, most customers do want a low price (yet one that gives dealers a fair profit margin). While Dealers and customers do share common goals (one of which is "world peace"), I think that your comments sound a little like: "Can't we all just get along?" You know that it is a little more complicated than that.
#258 of 3318 Guilty... by ffxvw Dec 01, 2000 (7:14 pm)
Alright, you got me. I do wish this process wasn't filled with antagonism. I long for the day when car prices are published and adhered to, removing the need to work at anything besides options and colors. Maybe its just here, but I think almost everyone here feels the same way about it. Maybe I was a little naive for thinking people would believe me. I guess it was inexperience talking (been here since March). The basic goal that consumers and dealers share is customers leaving the dealership in a new car. It is a much healthier outlook for me to NOT think of myself as a salesperson. I think of myself more as a broker, between the dealership and the customer. About the "make them FEEL that it's a good deal" quote, I said it right the first time. Jason
#259 of 3318 Please Help ASAP by alys Dec 02, 2000 (2:48 pm)
For the past 2 months I have been looking at Passats. My father has always purchased my cars for me so this doing this is a big step. I have received mixed reviews about buying new cars--which of course makes my decision more difficult. However, I just can't get away from the Passat! So now I am looking at 2000 models--which I have been told by several that I would never find. Well in just one week I have found 2 thanks to autobytel and my own research. So they are out there! Ok to get to my point...Last night I went to look at a 2000 gls passat. It has a sunroof, monsoon sound, and cold weather package--I kept thinking to myself--why is this car still here--something must be wrong with it! Well sure enough--leave it to my dad to notice that there was acid rain damage all over the car--which of course the dealers said they had an "expert" in the back who could get that right off. Well this "expert" claimed this was the worst he had ever seen! He spent 30 min just buffing on square of the car and still was not able to get rid of it. Well I know that this damage could happen anytime but I am not willing to spend a new car price when the car has it! So the dealer and I began negotiating the price. She began at 24,500--a quote she gave me over the phone b/f I saw the car. Well even after the discussion of the damage she still insisted that I was getting a good deal b/c the re sale value on these car is top. Well I agreed b/c I have seen it first hand but when I go to resell this car it will be more difficult b/c of the damage. She asked me to give her a quote--I knew it was a stretch but I said 22,500--now in all honesty I feel this is a fair price! It would cost me at least 2,000 to repaint the car (which I wouldn't). Anyway she told me that I was looking at the wrong car--which highly insulted me--I know what these cars cost new, old, etc--I've been doing my research. I was prepared (already had loan approval) to buy that night and told her that--I know this car is cost them money just sitting on their lot! Well I know I've rambled...please tell me what you think--was my quote too low or should I stick with that amount--I know that must have some kind of incentive to move this car afterall it may only have 85 miles but it is a 2000! Ok dealer just called back with an offer--23,720--not including ttl--what do you think? Need to know ASAP! Thanks, Alys
#260 of 3318 Alys by ffxvw Dec 02, 2000 (3:10 pm)
Regardless of price, its not a good idea for you to buy a car you're not completely happy with. Now not knowing more about the specs of the car, (e.g. 4-cyl or V6, manual or Auto) I can't comment about the pricing, but I wouldn't sell a car with that kind of damage on it at ANY price. Happy customers are more important to VW than just customers. Tell me this, what would you pay if they took care of the repainting? That's the only way I would look at this car if I were you. Jason
#261 of 3318 acid rain--reply to Jason by alys Dec 02, 2000 (3:39 pm)
Well to answer your question the passat is a v6. Now I would be happy with the car regardless--once they worked on it the car did look better. And like I said this damage may happen anyway--don't get me wrong the car still looks great--however, I don't feel the price is a fair one. I would not ask them to repaint it b/c I know that it's going to get scratches--although I will do my best to make sure it doesn't happen. Therefore, maybe i'm wrong but I think they should just lower the price instead of going to the trouble of repainting it--I will be happy with the car as is. Although someone like me dad who has an eye for touch-ups and flaws may always have a problem with it. Thanks for your input--would appreciate any more you have. Alys
#262 of 3318 reply to Jason by alys Dec 02, 2000 (3:45 pm)
The car is also an auto.
#263 of 3318 Help! by alys Dec 02, 2000 (4:57 pm)
Does anyone know a site where I can find info on a car--I have the vin #. Carfacts is down--do you know of any others? Thanks, Alys

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