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#181 of 613 Ski report - Saturday by rapidrick Jan 03, 2004 (9:36 pm)
OK, slightly off topic, but loaded up my new XC skis on my factory ski rack (a Yakima) and found a nice patch of fresh powder and skied for a good hour in -4 degree sunny (-20 degree wind chill) NoDak weather today. Deep snow while laying tracks going out, and while most were covered on the way back by the wind, was GRRREAT tracking on the way back.   Still have to work to get the ZTW to break loose on the frozen stuff with the Advance Trac & the P6s.   Block heater plugged in for tomorrow's adventure--supposed to be a little colder.
#182 of 613 by regfootball Jan 19, 2004 (8:45 pm)
North Dakota- no description for that wind....   23 yrs resident including FGO and GRFRX.....
#183 of 613 Fords "Program 03N01" fuel pump assembly replcement by summerproject Jan 20, 2004 (8:49 am)
I am sure most focus owners got this letter through the mail from ford stating that the 2000 and 2001 focus' are subject to stalling,hesitation,loss of power etc due to a Ford defect. I had this problem and my car stalled out of the freeway, but did start again after a few minutes of hell with cars coming up from behind and all around.I was happy to get the letter from for concerning "Program 03N01" until I talked to my ford dealership and they said to find out if I had this defect I would have to pay $83 to have them do a diagnostic of my engine. If it was the "Program 03N01" problem they would take care of the bill, if not then I would be responsible for the charge. I told him I was experiencing the problems described in "Program 03N01" but this made no difference, the owner still must pay to see if they have the defect.I also called two different Ford Customer service numbers and was given the same run around. As they keep telling me this is not a recall it is a Program or something of that nature.
#184 of 613 RE:Steering Seizure on R/Turn while Braking by djp2c by summerproject Jan 20, 2004 (8:55 am)
Hey djp2c, The letter concerning "Program 03N01" has your symptoms exactly listed.   Stalling or loss of power is more likely to happen   "when the driver is attempting to accelerate while making a right turn maneuver"
#185 of 613 Program 03N01 letter by summerproject Jan 20, 2004 (8:59 am)
Sorry for the excessive posting, but just found a copy of the letter on the web.   Focus Extended Coverage Program 03N01 All U.S. Ford and Lincoln Mercury Dealers     SUBJECT:  Extended Coverage Program 03N01 - Certain 2000 and 2001 Model Year Focus Vehicles Fuel Delivery Module     PROGRAM TERMS   This program extends the coverage of the fuel delivery module (FDM) to 10 years from the original warranty start date of the vehicle, with no limit on the number of miles that the vehicle has been driven. This program provides replacement coverage, and is automatically transferred to subsequent owners.   VEHICLES COVERED BY THIS PROGRAM   Certain 2000 and 2001 model year Focus vehicles built at the Wayne and Hermosillo Assembly Plants from Job #1,1999 through June 13, 2001. Affected vehicles are identified in OASIS.   REASON FOR PROVIDING ADDITIONAL COVERAGE   Some of the affected vehicles may experience engine hesitation, loss of power, surging, and other similar symptoms as a result of contamination of the fuel pump filters. Because the contamination of the filters is progressive, they may ultimately become sufficiently blocked to cause the engine to stall completely. Although the symptoms noted above can occur under a variety of driving conditions, they are most likely to occur when there is less than one-quarter tank of fuel and/or when the driver is attempting to accelerate while making a right turn maneuver (such as entering a highway through a cloverleaf) or while driving uphill.   SERVICE ACTION   If the customer's vehicle exhibits the symptoms described above, dealers should replace the fuel pump unless there is clear evidence that the symptoms are solely caused by some other component. To assist in determining the cause of the symptoms, you should interview the customer. In addition, diagnosis time is provided to road test the vehicle. See Attachment IV for customer interview flow chart.   If it is determined that the symptoms are caused by some other component and the FDM is operating properly, the customer should be notified that the repair is not covered under this program. This program does not cover parts or procedures other than replacement of the fuel delivery module. The fuel delivery module replacement will be performed at no charge to the customer.   AN OPPORTUNITY TO BUILD CUSTOMER LOYALTY   With increased service capacity, use the resulting service traffic to acquire new retail service customers, or become re-acquainted with current ones. Take this opportunity to make a lifetime customer by demonstrating:   Care by using the Quality Care Report Card every time to identify additional service needs that may require attention.   Convenience by offering convenient payment terms, by scheduling service appointments, and by providing convenient hours and days of operation.   Competitive Pricing by promoting national, regional, and your individual dealer service specials. ATTACHMENTS   Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Customer Interview Flow Chart Customer Notification Letter   QUESTIONS?   Claims Information:.....................................................- ............................1-800-423-8851 Special Service Support Center (Dealer only) Questions:............................1-800-325-5621
#186 of 613 summerproject by fdthird Jan 21, 2004 (6:15 am)
Sorry, but I don't see your problem. Seems to me that what Ford is saying is that IF YOU DON'T HAVE THE PROBLEM you need to pay for the diagnostic. How many of those letters did they send out? They're probably just trying to stop the vast majority of folks who don't have a problem from descending on the service depts and eating up the replacement parts.
#189 of 613 summerproject... by Sylvia STAFF Jan 22, 2004 (9:26 am)
You should be getting an email on why the post was removed - it contained copyright information from another site. Re-posting with the link to the article does not violate the copyright, thank you for sharing.
#190 of 613 fdthird..............RE: "Program 03N01" by summerproject Jan 22, 2004 (10:22 am)
**Thank you Sylvia for clearing that up. My bad.**   fdthird wrote: <<Seems to me that what Ford is saying is that IF YOU DON'T HAVE THE PROBLEM you need to pay for the diagnostic>>   Yes that IS what the peolple at Ford are saying.   fdthird wrote: <<How many of those letters did they send out? They're probably just trying to stop the vast majority of folks who don't have a problem from descending on the service depts and eating up the replacement parts>>   And what an unexpected windfall they could get from all the folks that will pay $60- $80 to have a diagnostic done to see if they have the "Program 03N01" problem. Good thing they sent out all those letters!   This is the third recall on the fuel filter assembly for Ford Focus' produced 2000 through 13 June 2001. Ford knows they should be doing a recall on this defect, but to avoid having to pay for a recall they call it an "extended warranty".   Ford isn't doing this "extended warranty" offer to be nice, they are doing it because there has been a proven history of a defect in this specific area. 3,475+ consumer complaints about this issue moved Ford to action not anything else.   Since I did have the symptoms described in the letter concerning "Program 03N01" and the letter said if owners experienced any of these problems to "take the vehicle to your dealer". It would be only logical to assume that Ford would not charge me to plug my car into their computer to see if they could tell me if I had Ford's "Program 03N01" defect. Having them do a diagnostic may not be the answer either.Who knows if the diagnostic can even tell if the fuel pump fuel filter assembly is defective. Maybe the diagnostic will only give "Program 03N01" status if it determines the fuel pump is completely gone and you are broke down on the side of the road.   As I said before, Ford is trying to prevent a full fledged recall and this is the fix they are currently offering. That problem is very easy to see. Don't be surprised if "Program 03N01" evolves into a complete recall and then Ford won't have to bother with any diagnostics and just throw a new fuel pump and filter assembly in all the vehicles in question.   **********more info below http://www.ofoc.ca/news/news_2003_11.html

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