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613 messages, Last post on Aug 09, 2009 at 8:13 PM
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| My 2000 Focus Station Wagon stalled at 38000 miles and had to be towed to my Ford Dealer. I was told that their initial finding was that the head gasket has blown up and the computer misfired. Two days before stalling, smoke came out of the vents. I am still waiting for a new engine and Ford don't want to help with a loaner car. They actually asked the dealer to shoulder the cost but they refused since Ford can not supply the engine. | |
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Picked up in AZ end of Sep. Putted around town for a week then flamed up to Overguard with 4 adults + luggage in tow. Poor ZETEC was straining in the mountains with the AC on, but soldiered on. Back to Phoenix, then off to Flagstaff for a couple days, down to Sedona for a couple more and then over the "mountain" to Prescott and back to Phoenix. No probs, great ride, nice and sticky with the 16 inch tires. End of October, road trip to North Dakota. Phoenix to Albuquerque: great cruise, but couldn't get into hotel, due to tanker crash out front. Holiday Inn Express set me up, though. Albq to Colorado Springs: first taste of kinda cold weather, in enemy territory with all the evil bronco fans. CS to Ogalla NB: leaving bronco territory and getting into a nice, clean state like Nebraska was cool. Go big red. Not much for scenery, but weather was pretty nice. Horrid, greasy food in Ogalla (did I mention greasy?) Ogalla to Sioux City: more Nebraska, then rain and cold. Wind picked up the next day driving up to Grand Forks. VERY WINDY and cool. Anyway, a couple months later and the "Silver Bullet" (e-gad, that sounds SOOO Coorsish--"I can't taste my light beer!"...) runs like a top, has a new ski rack for my XC skis and a new cargo net on the way. Installing the block heater was a goat rope, but glad I got that done (I believe it is 1 outside right now...) The 16 inch P6s handle fabulous in the ice/snow (BIG SURPRISE), so no need for snow tires. The heated seats are, well, the heat. Got a couple rattles I need to isolate and fix, but so far, so good (5k miles). I'm out. |
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Have a 2002 SE Wagon with 40k on it, and so far it has been trouble free, and we really enjoy it! Has been a great wagon for my wife and 2 kids. Just found an issue with the License Plate lights below the rear door handle and thought I'd give others a heads-up on it and see if anyone else has the same issue. A friend noticed that both of these lights weren't working a few days ago, and since in Mass. they are required to pass inspection, I checked them out. To pull them out, you slide the units to the left by sticking a screwdriver, or something flat into the right side between the light unit and the molding and pry/push to the left. You then pull them down and out. What I discovered is that BOTH light units were severely corroded, the copper parts covered in green ash and the metal ends on the light bulbs pretty much rusted off. Although there is a rubber gasket around the light unit, apparently water does still get in here somehow. The rubber looks like it isn't thick enough to make an adequate seal. Anyway, to fix this without having to buy new light assemblys, I had to mold replacement pieces from aluminum flashing I had, and then buy new bulbs. I also had to splice new wire connectors to the original wiring as the original connectors were corroded as well. I liberally greased all exposed metal with bulb grease, which I highly recommend to prevent this if it hasn't happened already. I also had to replace the license plate light fuse (#62 on the panel) since it had apparently shorted out at some point during the corrosion process. Anyone who lives in a state where the license plate lights are required to pass inspection may want to check on the condition of yours
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OK, slightly off topic, but loaded up my new XC skis on my factory ski rack (a Yakima) and found a nice patch of fresh powder and skied for a good hour in -4 degree sunny (-20 degree wind chill) NoDak weather today. Deep snow while laying tracks going out, and while most were covered on the way back by the wind, was GRRREAT tracking on the way back. Still have to work to get the ZTW to break loose on the frozen stuff with the Advance Trac & the P6s. Block heater plugged in for tomorrow's adventure--supposed to be a little colder. |
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North Dakota- no description for that wind.... 23 yrs resident including FGO and GRFRX..... |
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I am sure most focus owners got this letter through the mail from ford stating that the 2000 and 2001 focus' are subject to stalling,hesitation,loss of power etc due to a Ford defect. I had this problem and my car stalled out of the freeway, but did start again after a few minutes of hell with cars coming up from behind and all around.I was happy to get the letter from for concerning "Program 03N01" until I talked to my ford dealership and they said to find out if I had this defect I would have to pay $83 to have them do a diagnostic of my engine. If it was the "Program 03N01" problem they would take care of the bill, if not then I would be responsible for the charge. I told him I was experiencing the problems described in "Program 03N01" but this made no difference, the owner still must pay to see if they have the defect.I also called two different Ford Customer service numbers and was given the same run around. As they keep telling me this is not a recall it is a Program or something of that nature. |
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Hey djp2c, The letter concerning "Program 03N01" has your symptoms exactly listed. Stalling or loss of power is more likely to happen "when the driver is attempting to accelerate while making a right turn maneuver" |
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Sorry for the excessive posting, but just found a copy of the letter on the web. Focus Extended Coverage Program 03N01 All U.S. Ford and Lincoln Mercury Dealers SUBJECT: Extended Coverage Program 03N01 - Certain 2000 and 2001 Model Year Focus Vehicles Fuel Delivery Module PROGRAM TERMS This program extends the coverage of the fuel delivery module (FDM) to 10 years from the original warranty start date of the vehicle, with no limit on the number of miles that the vehicle has been driven. This program provides replacement coverage, and is automatically transferred to subsequent owners. VEHICLES COVERED BY THIS PROGRAM Certain 2000 and 2001 model year Focus vehicles built at the Wayne and Hermosillo Assembly Plants from Job #1,1999 through June 13, 2001. Affected vehicles are identified in OASIS. REASON FOR PROVIDING ADDITIONAL COVERAGE Some of the affected vehicles may experience engine hesitation, loss of power, surging, and other similar symptoms as a result of contamination of the fuel pump filters. Because the contamination of the filters is progressive, they may ultimately become sufficiently blocked to cause the engine to stall completely. Although the symptoms noted above can occur under a variety of driving conditions, they are most likely to occur when there is less than one-quarter tank of fuel and/or when the driver is attempting to accelerate while making a right turn maneuver (such as entering a highway through a cloverleaf) or while driving uphill. SERVICE ACTION If the customer's vehicle exhibits the symptoms described above, dealers should replace the fuel pump unless there is clear evidence that the symptoms are solely caused by some other component. To assist in determining the cause of the symptoms, you should interview the customer. In addition, diagnosis time is provided to road test the vehicle. See Attachment IV for customer interview flow chart. If it is determined that the symptoms are caused by some other component and the FDM is operating properly, the customer should be notified that the repair is not covered under this program. This program does not cover parts or procedures other than replacement of the fuel delivery module. The fuel delivery module replacement will be performed at no charge to the customer. AN OPPORTUNITY TO BUILD CUSTOMER LOYALTY With increased service capacity, use the resulting service traffic to acquire new retail service customers, or become re-acquainted with current ones. Take this opportunity to make a lifetime customer by demonstrating: Care by using the Quality Care Report Card every time to identify additional service needs that may require attention. Convenience by offering convenient payment terms, by scheduling service appointments, and by providing convenient hours and days of operation. Competitive Pricing by promoting national, regional, and your individual dealer service specials. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Customer Interview Flow Chart Customer Notification Letter QUESTIONS? Claims Information:.....................................................- ............................1-800-423-8851 Special Service Support Center (Dealer only) Questions:............................1-800-325-5621 |
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| Sorry, but I don't see your problem. Seems to me that what Ford is saying is that IF YOU DON'T HAVE THE PROBLEM you need to pay for the diagnostic. How many of those letters did they send out? They're probably just trying to stop the vast majority of folks who don't have a problem from descending on the service depts and eating up the replacement parts. | |
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