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Sedans Volkswagen Passat VW Passat Wagons (GL, GLS, GLX & W8)
1930 messages, Last post on Nov 27, 2009 at 7:52 AM
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Replying to: marmike (Sep 07, 2007 1:34 pm) Hopefully this makes sense. I have never been a fussy customer, ever. I have seen some posts about joining a lawsuit which I would love to do because this is just wrong vw should pay for all expenses related to this problem. If anyone has had success in getting reimbursed for damages caused by this recall please contact me at rcasper2  twcny.rr.com my name is Rob. Thanks in advance for any info.
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Replying to: rcasper1 (Dec 03, 2007 7:12 pm) 
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Thanks for the post. Firstly; I am in the UK and have been dealing with VW UK directly. I never received any correspondence as the one you have there. I dont believe they sent them out in the UK. VW refer to this as a workshop action and not a "recall" with the real difference being that a recall would be considered something that they are legally obliged to do because of safety concerns. They refer me to p28 of the service manual which alludes to the regular cleaning of the air plenum to prevent debris build up and since they've declared in the manual any damage occurring from this neglect would be my responsibility. What they dont mention in the manual is HOW to clean he air plenum and the consequences of not doing so (no brakes). I will be pursuing a legal action. Any help or info would be greatly appreciated.
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Replying to: altair4 (Dec 04, 2007 8:00 am)
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Replying to: rcasper1 (Dec 04, 2007 6:06 pm) |
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If you need something else besides the Srevice Action posted in msg #1881, this is the email i sent to the Canadian Federal Govt Dept - Transport Canada: ============================= From: xxx, Michael Sent: December 06, 2006 9:36 AM To: 'lamophp tc.gc.ca' Subject: VW Passat (2001): failure of brake booster Patrick, As discussed, please find attached the scan of the repair bill for the frozen booster pump. VIN #: WVWVD63B12E100480 PRODUCTION DATE: 07/01 Brake booster pump failed on our 2001 Passat and I had to dump the car into a snow bank. The failure mechanism seems to be related to a blocked drain hole that led to pooling of water and both corrosion of the part and freezing on the day of the incident. Temperature was -8 or 9C at the time. Brakes may have “worked”, but VERY marginal as I did not slow appreciably from approximately 15 to 20 kph. Michael xxx xxx xxxx Road, North vancouver, BC |
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Replying to: brayster99 (Dec 04, 2007 8:25 am) I'm also in the UK and having what could be similar problems (Passat Estate Sept 2001) Firstly, brakes appeared squelchy as though there was air in the system, then a week later approx -3 degrees the brakes locked on and would not release and clips breaking below the dash - this ended up with £200 bill for replacement. 3 days later -5 degrees and the brakes again locked - car taken to VW and they say they cannot reproduce the problem although changing the servo ~£700 "might" fix the problem. Showed them the VW letter posted earlier and all they say is that cars in the UK are not necessarily the same build an parts as those in USA/Canada. Have you got anywhere with VWUK? I would like to follow this up in parallel with you. |
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Replying to: rcasper1 (Dec 03, 2007 7:12 pm) I've got what sounds like the same problem, but no luck getting VW to fix it yet; I'll watch this forum; please post (or send me a message) if you have any luck getting paid back by VW. I am glad just to see your message, as I haven't been able to get my car's brakes fixed, and am scared to drive it (I've tried both my VW dealer and another mechanic who has helped me with tough-to-diagnose problems in the past, and they cannot find a problem with the brakes). I have had the brakes fail _twice_, both times in wet conditions right before I was leaving town for a couple of weeks, and both times there was water in the passenger compartment when I returned and tried to have someone address the brake problems. The brake pedal would move maybe 1/2 an inch or so, and then get really hard and not move at all, with perhaps 5% of the brake power one would expect when pushing on the brakes. Fortunately the hand brake was not affected, and I have a manual transmission and can downshift to slow the car, but neither of these is an adequate replacement for the main braking system! By the time I returned from my trips the brakes functioned normally again, making it hard to diagnose the problem or know whether it is being fixed. The first brake failure was in August (2007), when the problem occurred during heavy rain. The local dealer did the "P9" repair on the plenum and took out, dried, and re-installed the carpet (and even got VW to pay for it --- kudos to Piazza VW of Ardmore for that!). But they didn't do anything about the brakes, as far as I know (the "P9" letter had arrived while I was away, and I took this to the dealership and asked them to do the required service, but may not have specifically told them to fix the brakes. I can't remember exactly what I said when I took it in. I think I was relieved that the brakes where a known problem and could thus be fixed). The second failure happened just a couple of weeks ago, on a cold morning when the car had been covered in snow. I took it back to the dealer for service this morning, and emphasized the brake problem was not fixed. They have examined it and cannot find a problem (which is understandable, as I can't demonstrate it now, but not exactly reassuring). Also, they say that this is a different problem, and the water is coming from a leaky door seal, which is probably true, but they want me to pay the $95 for inspecting the brakes since they don't think that the P9 service is involved. Ugh. Did the brake vacuum repair actually fix your brakes? Exactly what did they repair or replace? At this point I am more concerned about being killed while driving than getting VW to pay for this, but it would be nice to both get it fixed and get VW to pay if it is related to P9 or otherwise a manufacturing issue. Also, I submitted a complaint to NHTSA at http://www-odi.nhtsa.dot.gov/ivoq/index.cfm. According to the person I called on the phone, they will send me a printed copy of the web form in 4-6 weeks, and I'll need to sign it and send it back, and an engineer will review the problem to determine whether or not there needs to be a recall. I assume that the odds of this go up if there are several people complaining, so you might want to submit a description of your problem, and we'll see if NHTSA decides to act on it. Dave (in Ardmore, PA, USA)
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| Replacing the brake booster solved my problem, which involved lots of smoke pouring out of the exhaust and a total inability to drive the car (Passat 2002 wagon). Though I was past the maximum-years warranty, I was under 50,000 miles and VW did pay for the part! I have since had the service for the P9 recall, and submitted the paperwork to have the labor paid. VW refused my request, though, as the dealer's service dept. did not cite the air plenum as the cause of the brake booster failure. | |
| My wife and I are very happy with our 2003 4Motion Wagon Passat. We bought it in 2007 wih only 30k-mi. After living in AK for 27years and driving big SUV's we decided to downsize in hopes to gain better gas mileage. Like I said we are very happy with our purchase, but the gas mileage wasn't what I expected. We are getting 21-22MPG on the HWY and about 19in the city. Is this about right? The Passat has the 2.8L and I use Royal Purple on my oil changes; no major change. Although the mechanic did say I could save money by continuing to use Royal Purple and changing the oil every 9k-mi. I know this isn't what VW recommends. I would like to see some feedback on the use of Royal Purcple and what I can do to improve gas mileage. | |
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