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Subaru Impreza Outback Sport & TS

3121 messages,  Last post on Nov 18, 2009 at 11:30 AM

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What is this discussion about? Subaru Impreza, Subaru Outback, Wagon



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#3076 of 3121
Re: Wouldn't you know it?? [nippononly] by ateixeira
May 26, 2009 (11:43 am)
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Replying to: nippononly (May 24, 2009 10:23 am)

You got off easy - the rebate on my Miata went from $2500 to $5000.
 
I did write a letter to Mazda and they sent me a gift card to purchase some accessories.
 
Write a nice letter to SoA, it can't hurt.
 
One stamp earned me $100 in accessories. Rubber floor mats, a cargo net, and maybe some touch-up paint, most likely.
 
Hint: be nice, tell them you're a returning Subaru customer, kill them with kindness.
#3077 of 3121
Re: Guidance Please! [slickrick1] by shawmou
May 27, 2009 (6:28 am)
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Replying to: slickrick1 (Mar 15, 1999 9:42 pm)

Hi Rick,
 
I bought my OBS in February and have the following options:
- rubber floor mats (best for the winters)
- mud guard
- home link/auto-dimming mirror with compass
- bumper cover
- center armrest (I used to drove a manual trans so my right arm needs a place to rest)
 
I installed the following (parts bought from the dealer):
- fog light protector (I had fog lights hit by rocks in the past)
- stainless exhaust extension
 
Like:
- overall refinement
- style and color – sage green (personal preference)
- Subaru’s famous symmetrical AWD
- world class safety features
- A great car for the money
 
Dislike (the below comments really don’t bother me. All personal preferences):
- seat’s fabric
- fuel economy (not terrible but could be better)
- Subaru’s famous engine noise
- no map pocket on the back of the driver seat
- small storage up front
 
Plan to add:
- tinted back windows
 
Good luck.
 
Shawmou
#3078 of 3121
Re: Wouldn't you know it?? [ateixeira] by nippononly
May 27, 2009 (9:56 pm)
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Replying to: ateixeira (May 26, 2009 11:43 am)

Well, IIRC the total of the interest on my loan is close to $2000, so my story is almost as bad as your Miata story!
 
Not a bad idea about writing them for some extra love, what can it hurt? I will do it this weekend. Wish me luck!
#3079 of 3121
Re: Wouldn't you know it?? [nippononly] by ateixeira
May 28, 2009 (7:39 am)
Reply

Replying to: nippononly (May 27, 2009 9:56 pm)

Good luck. I'm off to get some rubber mats and a cargo net!
#3080 of 3121
Re: Wouldn't you know it?? [ateixeira] by nippononly
May 30, 2009 (11:29 pm)
Reply

Replying to: ateixeira (May 28, 2009 7:39 am)

Well, my letter is away, and I emphasized that I am a repeat customer. Who knows what it will bring, but it sure would be nice to be financed at 0% instead of 2.9.....I think they put the new promo on less than a week after I signed on the dotted line...... :-/
#3081 of 3121
Re: Wouldn't you know it?? [ateixeira] by nippononly
Jun 01, 2009 (8:43 pm)
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Replying to: ateixeira (May 28, 2009 7:39 am)

They answered very quickly, to say that they have no 0% promotion for the OBS, and never had 60-month 2.9% financing either. I know that's not true, because I got 2.9% 60-month financing! They refer me to the Subaru website, which indeed does NOT list such a promotion for the OBS, but I'm sure I didn't remember the TV ad wrong. What's up here?
#3082 of 3121
Re: Wouldn't you know it?? [nippononly] by ateixeira
Jun 02, 2009 (10:21 am)
Reply

Replying to: nippononly (Jun 01, 2009 8:43 pm)

No idea...
 
I went to the Mazda dealer with mine, and got the run-around.
 
First, they would not accept a 10% coupon for their web site for the accessories because they said you could not combine offers. I thought a gift card was same as cash, so I disagreed with the manager but he would not budge.
 
Then he says I have 2 cards, $50 each, and can only use one per day. Which means I have to go back a 2nd time to his store.
 
Here I give a Mazda dealer a chance to prove they offer good service and they screw me over left and right. I'm taking the other card to another dealer. In fact I only went ahead with half of my purchase because they had a lower price on some items (higher on others).
 
Every time I give a dealer a chance to do something good, I end up reminding myself of 2 things:
 
1). I would much, MUCH rather DIY, do it myself
2). When OE parts are needed, I much prefer to order them on-line, save myself the hassle of local dealer parts counters
 
 
#3083 of 3121
Re: Wouldn't you know it?? [ateixeira] by nippononly
Jun 02, 2009 (9:29 pm)
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Replying to: ateixeira (Jun 02, 2009 10:21 am)

Well my dealer just added insult to injury by sending me a letter saying they were very sorry, but they needed another $62 from me for DMV fees, because California DMV fee schedules are so topsy-turvy right now that they weren't able to calculate it correctly.
 
I felt like writing them back and asking them if they couldn't just find $62 more in the deal to just pay the fees themselves, rather than bothering me. But I want my plates, so I sent the check.
#3084 of 3121
Re: Wouldn't you know it?? [nippononly] by ateixeira
Jun 04, 2009 (6:58 am)
Reply

Replying to: nippononly (Jun 02, 2009 9:29 pm)

To keep up this my-story-is-worse-than-yours, Congressional Mazda never called me to say the part arrives. It's here, but I had to call and ask. They had promised to call on Tuesday.
#3085 of 3121
Re: Wouldn't you know it?? [ateixeira] by nippononly
Jun 04, 2009 (3:38 pm)
Reply

Replying to: ateixeira (Jun 04, 2009 6:58 am)

I learned long ago that when they say they will call you that is just wasted breath. No dealer has EVER called me when parts came in or my car was ready in the service department. Even though all SAID they would. The only exception to that has been the Toyota dealer I now use for service on the Echo, which is one of the reasons I have stuck with them.
 
Certainly I'm not expecting any "calls when ready" from my Subaru dealer. I have had more than enough experience of this particular dealer in the past to know to expect very little, especially from service and parts.

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