#196 of 301 beware of Hoffman Auto Group, East Hartford, CT
Feb 27, 2002 (7:15 am)
To anyone interested in purchasing a used Audi...In November, 2001, I purchased a 1998 Audi A6 Avant from Hoffman Auto Group in East Hartford, CT. Before purchasing the car, I purchased a car fax and learned that the dealership had the car for over a year, so I asked why and was told the service manager was driving it as a "perk." I asked if there were any problems with the car, was told no and I asked for the service records before I took possession of the car. Of course, they did not give me the records upon signing the contract, but assured me that there was nothing wrong and they would fax the records to me.Within the first 2 weeks, the car began stalling for no apparent reason until it just wouldn't start at all. I had it towed back to them and the general manager then admitted to me that the car had a history of stalling problems and was used as a loaner! I told them to keep the car and refund my money. Of course, they refused, can't find me another car as they promised. I can't put into words how deplorably I have been treated by the general manager, Steve Gilligan, and the owner just ignores me.I've had to hire an attorney to try to reverse things.They claim they have fixed the car, although they weren't able to for the year+ they had it.I have two small children and I refuse to put them in the car, fearing that we'll all be killed the next time it stalls.I hope anyone interested in purchasing a car, new or used, will not go to Hoffman Auto Group...Please tell all your friends to stay away from Hoffman Auto Group in East Hartford, CT.The Attorney General's office has also had many complaints about this dealership.
I am looking at an 1999 A6 Quattro wagon... 60K miles....all the bells and whistles but think pricey.....22K..dealer reputable, well known but I am still concerned having never owned a quatrro( current owner of a wonderful, loved 5000S, 1988, sedan)....anyone have some insight on a 1999 Audi A6Quattro wagon????
Regarding the hands free cell phone, I would suggest that you stay away from the corporate install shops. I've seen my share of bad installs from the corporate stores. Just recently I saw a bad one on a friends Lexus and my boss' Suburban. The Audi's interior is too nice to leave to some installer who doesn't have their head in it. I'm sure there are plenty of reputable, custom install shops in Michigan that could do a high quality job. I certainly don't know of any, but I'm sure it wouldn't take more than a few questions to friends/co-workers or post a message here at Edmunds.
By the way, what color interior/exterior? Options? Sorry if I sound nosy, I'm actually just envious and jealous. Someday...