I am not a VW parts fan. My Golf is 2002 with 4yr 50k b-to-b and 5yr 60k drivetrain warranty. To trade it off, they cancel the free services; therefore, I am paying for the oil changes at dealer, which explicitly said that I must use VW certified filter in order to keep the drivetrain warranty. I did the 5k service at the dealer and will take my car in for 10k service tomorrow. I plan to do the oil change myself or at least one myself and one at the dealer. Will check the price for the filter tomorrow. Hopefully it won't be too far away from reasonable.
Yesterday I went to the dealer for the 10k service for my Golf. They rotated the tires and did the oil change and othe checks. It cost $57.46. I found the oil filter, if I want to buy from the part dept, is $7.85 plus tax, which is more than the total I spent on changing the oil myself for my old toyota (4qtr oil and a filter from Wal-Mart). Against the suggested oil grade of 5W40 or 5W30 by the manual, the dealer actually put 10W30 in my Golf. Why bother, I am going to do the service myself next time.
my relatives just bought a new vehicle and we felt that there was something wrong w/ the vehicle the day we bought it .And so we told the dealers about it that day and thought that it was eventually a low pressure tire problem (big mistake).We then checked and reinflated the tires as specified by manual. but the problem was still there .
We drove the car back 3 days later to complain about the issue and try to exchange w/ a different one .
They said the 3day rule does not apply here in Oregon .Could anybody confirm ?
Call your state Atty General's office - don't rely on a bunch of car junkies you don't know. Learn the law yourself to be sure.
That said, the "3-day rule" is largely myth in most places. Here in MA it only pertains to items sold away from the seller's place of business. Primarily it was designed to cover door-to-door sales, not retail sales at a store. Some states have additional rights of recision - your mileage may vary. ;^)
You didn't say what is wrong with the vehicle - details would be helpful. But generally, they are bound by the warranty. If they can't fix it in three tries, then maybe the lemon lkaw will come into effect, but you have to let them try to fix it.
Thanks for the advice .
The problem was the car tends to pull on one side (that's why we thought it was a tire pressure problem).
Also when you sit in the back seat , it felt like you are riding on a boat .
They did ask to take a look at it but we felt like since the car was just 3 day old ,it was a bad sign to keep the same car .And so we asked for an exchange but they wouldn't move unless we accept a trade-in w/ a huge loss (>15% car original cost after 3days! which is out of question for us).
I think we will be counting on the Lemon law as you mention if they can't fix it.