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What is this discussion about? Saturn VUE, Saturn ION, Saturn L-Series, Saturn Relay, Electrical, Engine, Coupe, Sedan, Wagon, SUV

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#822 of 860 Re: 2001 L200 - timing chain (and engine) poof at 84,700 [kiawah] by relantel Jun 05, 2007 (7:44 pm)
Replying to: kiawah (Jun 05, 2007 6:43 pm) Kiawah, the vehicle in question had a Saturn Car Care extended warranty until 60k, the max offered for that year, and a recall replacement of the transmission was performed at 72k even though there were no issues with the original one. The timing chain is said to be part of the 90,000 mile scheduled service according to Saturn - an implied warranty that the original should last at least that long. All maintenance was performed at a Saturn dealer, most of it at the same dealer. Saturn knew of the timing chain problems in the 2001 Ls long before the extended warranty was up - in fact, they knew of the problem before we purchased our L200 new from Saturn of Fairfax. In its ODI filings, Saturn claimed the failures never happened during operation. Wrong. The failure due to a manufacturing defect could have resulted in serious injury, and I am not alone. Saturn used to value the "100,000 mile club" - a wall of poloroid photos at each dealer of Saturn owners and their cars that made the 100k mark. They used to value the customer - now they'd rather throw them under the bus. A timing chain should have lasted more than 200,000 miles, not fail at 84,700. Replies to this message: kiawah (Jun 05, 2007 8:33 pm) kiawah (Jun 06, 2007 4:29 am)
#823 of 860 Re: 2001 L200 - timing chain (and engine) poof at 84,700 [relantel] by kiawah Jun 05, 2007 (8:33 pm)
Replying to: relantel (Jun 05, 2007 7:44 pm) The vehicle was purchased with a 36,000 mile "Car Care" service package, which was extended to 60,000 miles before its expiration, a package which also acted as an extended warranty.   So is the care package a legal warranty specifically covering parts and labor, or a service package covering normal maintenance and serviceable items....in your terminology "acting as" an extended warranty? If the original 36K package was was purchased by you (as opposed to a warranty which is included in the sale of the vehicle), it sounds more like the service packages that dealers have which cover oil changes, brake pads, etc. Does it use the words warranty? Replies to this message: kiawah (Jun 06, 2007 4:29 am)
#824 of 860 Re: 2001 L200 - timing chain (and engine) poof at 84,700 [kiawah] by kiawah Jun 06, 2007 (4:29 am)
Replying to: kiawah (Jun 05, 2007 8:33 pm) relantel,   Been thinking about your situation some more. What exactly is it that you are asking for from Saturn? What is it in your eyes, is a fair resolution to your situation?   Is Saturns' logic on their offer of 15%, that you drove 85K miles of the 100K miles that gets your picture on the dealership wall....therefore you were short 15K miles or 15%?   Now I don't know what the actual statistics would prove (as opposed to marketing/sales hype) as to the average mileage of Saturns before they are retired....but I'm betting that most people would think by the time an average GM vehicle is at 100K it's taking it's last breaths. There's always the stories about someone making 250K, but I'm talking about the actual average mileage retirement.
#825 of 860 Re: [alcan] no car storm2 [storm2] by george74 Jun 06, 2007 (3:42 pm)
Replying to: storm2 (Feb 16, 2005 10:00 am) Replies to this message: kiawah (Jun 06, 2007 5:09 pm)
#826 of 860 Re: [alcan] no car storm2 [storm2] [george74] by kiawah Jun 06, 2007 (5:09 pm)
Replying to: george74 (Jun 06, 2007 3:42 pm) If it died after an oil change, you should check to make sure there is the correck amount of oil in the engine. If you check the oil level (via the dipstick) and it's low, check to see whether the oil filter came loose and and lost all the oil, or the oil pan bolt came out and is missing (thereby loosing all the oil).
#827 of 860 Re: '05 Relay-Alignment issues and clunking noise [caza1518] by mdawne Jun 07, 2007 (5:42 pm)
Replying to: caza1518 (Apr 11, 2006 10:04 am) I bought my Saturn Relay 3 new in 2005, and we loved it. However, there was a problem from the time we drove off the dealership lot with the alignment. After bringing it to them 4 times (twice for just the alignment, and twice for that & to rotate tires), they have told me (female, as you may guess from their reasoning - I don't think they'd even try this line on a man...LOL) everything from "It's the high winds in the area that make it seem to be pulling." to "that's just the way the roads are made - it's not the car pulling - it's the roads...the Alignment is perfect. The first time we had the tires rotated, they had to completely replace one, due to excessive wear. 12K miles later, they tell me that the tires on this minivan (warrantied by Continental Tires for 80K miles) are completely worn (unevenly from the looks of it, although they didn't say that), and all of them need to be replaced. Oh - and their reason for this at 29K miles...."tires are just not made to withstand the weight of a minivan or truck - you will always need them replaced at around 30K miles". I've skipped the service dept altogether, and gone straight to the President of the dealership. Will find out what he has to say tomorrow. Any advice would be appreciated. In any case, they finally DID manage to align it (somewhat) - and they told me they didn't do a thing to it...just makes you laugh. I looked, but could not find the "stupid" sign on my forehead. Guess we'll see tomorrow. Replies to this message: user777 (Jun 08, 2007 8:35 am) okko1 (Jun 10, 2007 5:17 pm)
#828 of 860 Re: '05 Relay-Alignment issues and clunking noise [mdawne] by user777 Jun 08, 2007 (8:35 am)
Replying to: mdawne (Jun 07, 2007 5:42 pm) sounds like they don't know how to align the vehicle, or their specs for alignment are off. you may have an issue with tire inflation, or suspension / steering components. it's hard to say what you are dealing with when people can't see it.   continental should have some mileage guarentee and provide pro-rating of the tires. At 29K, you didn't get 1/2 the mileage of the tires.   roads are sloped to the sides and your vehicle should naturally drift to the side, but at a very slow rate if it's aligned properly. don't ask me how long, but several seconds.   you shouldn't have to fight the wheel with excessive force to get it to track straight down the road. if you let go of the wheel and move quickly towards the side, you have a problem.   winds can affect a vehicle, honestly they can. tire tread pattern and road surface, specially groves in the road or going over a metal grate bridge together can cause you to move all over as well. but both of these phenomenon are situation dependant and short lived.   if you have to use excessive force to turn right or left, or you don't have to use much force at all, your tires may be under or over-inflated respectively. the former usually is indicated by wear on the sides of the tread but not in the middle, while the latter (over-inflation), you'll have wear in the middle of the tires but not the sides.   these may help: http://aa1car.com/library/wheel_alignment.htm http://aa1car.com/library/tire_wear.htm
#829 of 860 Re: '05 Relay-Alignment issues and clunking noise [mdawne] by okko1 Jun 10, 2007 (5:17 pm)
Replying to: mdawne (Jun 07, 2007 5:42 pm) it is more likely than not you have a tire and alignment problem. more often than not pull problems start with slight pull and get worse with time. this kind of pull is generally related to the tire. a hard pull that turns the wheel would be more likely to be alignment issue most mini vans require additional action to adjust caster/camber like kit installs or strut mods or other means. was there irregular wear on all tires or just front.
#831 of 860 2004 Saturn ION by bdietz Jun 20, 2007 (1:22 pm)
Purchased the car new from the dealer. Car has low mileage, approx. 6,000 miles. No problems with car until last year. Noticed that while coming out of a stop, during acceleration, it will hesitate. It doesn't happen all of the time, but usually once each time the car is used. We have taken it to the dealer on two different occasions and they have worked on it(under warranty) and the problem goes away for a short time. Any one have any suggestions?

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