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What is this discussion about? Saturn VUE, Saturn ION, Saturn L-Series, Saturn Relay, Electrical, Engine, Coupe, Sedan, Wagon, SUV

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#2 of 860 Unsuccessful and Impolite service by julianavet Jun 29, 2000 (5:19 am)
I'm glad to see someone else out there is not satisfied with the Saturn company. I bought a 1993 Saturn new and I have had nothing but trouble out of it. If I where you, I would trade your Saturn now. It only gets worse and Saturn of Knoxville service department has never been able to fix the problems on my Saturn. My Saturn has actually broken down twice within hours of having it serviced at the dealership and they would not even pay to have it towed back in. Now that's what I call service!
#3 of 860 Saturn on Fire by donachs Jul 18, 2000 (3:06 pm)
I purchased a 1999 Saturn SL2, the car ran great and the dealership was wonderful....until I had a problem!!! The Saturn caught fire and burned, the entire engine compartment to ashes, molten plastic lay on the street around the front end of the car. I had it towed to the local Saturn dealership. Let me say that the dealership was extremely courteous the few times that I brought the car in for service. BUT... when the car burned they didn't want to see me at all.I was given all kinds of excuses as to what happened. The complaint dept. in Spring Hill, Tn. was no help whatsoever, all of my telephone calls were shuffled from one person to another. At one point they even denied that I owned a Saturn I had to have the dealership verify the fact. The car was examined by service reps, factory reps, and Saturn engineers, all to no avail, Saturn could not tell me what happened. They had the car for 30 days and refused to give me a loaner, The Saturn legal Dept. stated that by doing so it would indicate "LIABILITY". I knew then that I was going to get the short end of the stick.Finally I demanded that the Insurance company intervene on my behalf, they did and Saturn immediatly totaled the car out. They claimed that they did not know what happened therefore they were not liable for the damage. I wish to say that in all my experiences with retailers of all kinds I was never so callously and rudely treated as I was by the peoplr of Saturn.....Thanks
#4 of 860 2000 Saturn LS by janevaeth Jul 30, 2000 (5:36 pm)
Bought my Saturn LS sedan on 7/15/00 here in Baltimore. 4 days later we attended the open house for new customers to get acquainted with the Saturn way of doing business. About 80 people showed up for the meal, video tapes and demonstrations. One lady said that she was having a problem turning the key. We all looked at each other, wondering where did she learn to drive. Everybody knows that you sometimes need to turn the wheel to release the pressure. Well, the next day at about my 5th errand, the key would not turn. At first I thought that it was my security system since I had never had a car with one. Then I pulled out the manual. Nothing. After about 5 minutes, I called the dealer. They had 2 mechanics out in 14 minutes, but neither could make it move. They took me to get a rental car and I was home, all within 35 minutes. They had to replace the housing cyclinder. I did not lay out a single penny, not even to refill the rental. The key now turns over very smoothly. I hope nothing else happens. I chose the Saturn LS over the Mazda 626 based on interior room, automatic overdrive versus pushing a button, Mazda's transmission history, and leg room for my tall husband. If you don't see a posting from me, you'll know everything is fine.
#5 of 860 timing belt by kkanter Aug 03, 2000 (10:34 pm)
I have a 95 SL2 w/57000 miles, took it in for a ticking noise, I was told I need a new timing chain for $650.00 plus new front brakes and rotors for $165.00 (this was replaced at 27,000miles) and I have a leak in a transmission seal that will cost $160.00. Saturn said because I had my oil changed approx. every 5,000 miles instead of 3,000 it is not unreasonable for this to happen to the timing chain. And what about those front brakes going again?
#6 of 860 Best Car I've owned by dapperone Aug 30, 2000 (4:22 am)
I think there is a chance of getting a lemon whatever make car you buy. I bought a new SL2 Saturn in '93. I now have 95k miles on it. I replaced the voltage regulator. The engine compartment is still clean. It looks like a car engine with 10k miles instead of 95k. The dealer in Trevose, Pa. has always diagnosed and fixed any problem the first time. I had a tranny problem at about 45k. It was banging into gear after high speed , high temp driving. I talked the manufacturer into picking up half the cost. It cost me about $200. It now uses a quart of oil every 300k miles. Too bad i cannot buy another one--its too low and I'm to old
#7 of 860 by bigfur Sep 07, 2000 (1:10 am)
Has anyone had problems with their saturns alternators at all. My brothers went out at about 70K.
#8 of 860 by bnormann Sep 07, 2000 (1:39 am)
bigfur,     Can you verify that it was a DELCO alternator? Of course, I would expect it to be straight from the GM parts bin, so it would have exactly the same life expectancy we have seen on other GM cars. In which case, your brother's experience is completely typical.          Bruce
#9 of 860 Ignitions by lynnann1 Sep 12, 2000 (2:36 pm)
Has anyone had any problems with their Saturn ingnition switch? My niece has a 3 dr and Saturday she could not turn the car all the way off. It wouldn't turn any further than ACC and you could pull the key out while the car was running! The car is only about a year old.
#10 of 860 alternators by dhanley Sep 13, 2000 (5:58 pm)
Seem to be a weak spot in the car. Apparently this has to do with inadequate cooling. Not sure if they're delco or not, but i would guess that they are. dave
#11 of 860 LS1 ignition problem by galonso Sep 14, 2000 (3:00 am)
I just got stranded today because I stopped for gas and when I got in my car to leave the, ignition, steering column and gear shift were frozen solid! It looks like it's a common problem. Does anyone else find the interior fabric a little to fragile? I wore a hole in it on the drivers side with my elbow, of course they replaced it, how can you do that after only 3 months? I love the service, but wish I didn't have to see them so often. I also had to get a new windshield wiper fluid hose, of all things it broke on me without advance notice. I sent a little note to Saturn Customer support to let them know that I am a little disenchanted with my car. I hope they investigate and make sure this problem doesn't happen to others. Luckily, I was stranded in a good neighborhood and was not in any personal danger. There are plenty of places here where that wouldn't have been true.

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