Last post on Nov 10, 2013 at 1:53 PM
You are in the Volkswagen Jetta
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Volkswagen Jetta, Sedan
#4683 of 6655 Jetta Sucks--problems problems and problemsn
Jul 31, 2006 (6:19 am)
i bought a brand new 2004 Jetta GL and ever since i have it its been nothing but a problem. at 5000miles the transmission started to slip, took it to dealer more than 10times but everytime they said its normal they could not duplicate the problem. So finally i decided to wait it out until the problem gets worse (have warrenty so if something goes wrong they will cover it) It now has 30K miles on it and now i have a new problem on top of the previous one. when parked on an incline the car and put the car in reverse the car will roll forward like more than 4 feet. This is risky since if a car is parked infornt then I could hit it. Took it to the dealer 4 times and when they duplicated the problem they came back to me and said that this is normal and all jettas are build like this. CAN YOU BELIVE THAT! they tested another Jetta and it also rolled forward when in reverse, I can understand that since Jettas dont have the neutral lock. But if a car rolls more than 4 feet then there is definately something wrong with it. So now I am stuck with this piece of scrap metal and VW does not wanna fix this. I am pretty sure that my transmission is going bad. Called VW several times and they keep telling me to take it to dealer but then the dealer comes back and tells me that the VW Tech Reps at Headquarters tell them that this is normal so the dealer says their hands are tied. So i am basically playing a cat and mouse game here.
NEVER EVER BUY A VW Product again THEY DONT STAND BY THEIR PRODUCTS and THEIR SERVICE SUKCS!!!! NO WONDER THEIR SALES ARE GOING DOWN.
#4684 of 6655 Re: Jetta Sucks--problems problems and problemsn [vrajeshp]
Jul 31, 2006 (6:26 am)
Sorry to hear about your problems with the Jetta. Is your car a manual or automatic? What do you mean by "slipping"?
When you called VWoA customer service, what did you want them to tell you? They can't diagnose the problem without a dealer seeing the car. Maybe you shoudl take your car to another dealer and get a second opinion!!
BTW: VW Sales have increased from last year!!
#4685 of 6655 Re: Jetta Sucks--problems problems and problemsn [fish8]
Jul 31, 2006 (7:11 am)
its an Automatic Trans. When slipping i mean when the car shifts I feel a hard jerking/Knocking sound. This happens mostly in the mornings when i start to drive and goes away after the car warms up.
Also when talking to VWoA cust service I just want them to research the prob and fix it. Also I have tried taking to different dealerships they are all the same
#4686 of 6655 Re: Jetta Sucks--problems problems and problemsn [vrajeshp]
Aug 01, 2006 (1:25 pm)
Sorry to hear about the problems you're having with your Jetta. I had the same problem too with my ex-2002 Jetta 1.8T. I sold it a month ago... No regrets selling it. Please see my posting link title on the problems I had with my former vehicle. I had to threaten my dealer with a lawsuit before they agreed to replace it at their cost.
#4687 of 6655 Re: Jetta Sucks--problems problems and problemsn [vrajeshp]
Aug 02, 2006 (5:18 am)
I have an '02 VR6 and the auto-transmission has behaved poorly since new. Sometimes it doesn't seems to know what gear to choose and then abruptly clunks into gear. It is worst when under moderate to full acceleration or when you go off and back on the throttle quickly. It also clunks when downshifting at stops. Some days it is acceptable though. I believe it's not a mechanical problem but rather a computer issue. While it was under warranty, the dealer would not acknowledge any problem. Since this car is paid for, otherwise runs good and gets good mileage I'm keeping it. Would not buy another VW however.
#4688 of 6655 Re: Jetta Sucks--problems problems and problemsn [bora1]
Aug 02, 2006 (7:11 am)
this is crazy I dropped my car again today at the dealership, explined again that the car launges forward and also Jerks hard when shiting from lower gears (Usually happens in the morning) But I know they are going to say nothing is wrong. So I filed a case with BBB on VWoA and Lets see what they come up with. This car is a LEMON, I have had problems with this car from Day 1, took the car to the dealer for the Jerking and hard shifting when the car had like 5000miles on it and ever since then Its been to the dealer several times but still no luck. FRUSTRATING...thats why I file a case with BBB and hopefully they can help me out here.
#4689 of 6655 Re: Jetta Sucks--problems problems and problemsn [vrajeshp]
Aug 02, 2006 (9:57 am)
I wish you all the best with the BBB. If they don't help or seem to "liaise" with VWoA, then i would suggest that you consult a consumer relations lawyer; Fight for your rights vehemently, and once you get a new transmission put in, SELL THE CAR!!!! I fought tooth and nail until the dealer admitted fault indirectly and replaced my transmission, free of charge.
#4690 of 6655 Re: Jetta Sucks--problems problems and problemsn [bora1]
Aug 02, 2006 (12:01 pm)
Guess what the Dealer told me today, and also VWoA called.They said that nothing is wrong and the car is functioning according to factory specs. But they also said that I can speak to the VWoA Techinical Rep Quality Control guy when he shows up at the dealership on Aug 17th. I am going to try that out and see what he says. (for which I already know the answer--same BS). In the mean time also waiting to hear from BBB and see what they say.
#4691 of 6655 Re: Jetta Sucks--problems problems and problemsn [vrajeshp]
Aug 02, 2006 (12:34 pm)
When I was having the same problem with me ex 2002 Jetta, the dealer gave me the same BS; transmission is functioning to manufacturer specifications... blah blah blah! When my car had ran out of the manufacturer warranty, then the dealer changed their story and said that my transmission was now showing signs of wear and tear. How convenient... That's when ALL HELL BROKE LOOSE!!! Don't let them get away with this!!!! Fight to the bitter end.
#4692 of 6655 Am I getting ripped off?
Aug 03, 2006 (11:29 am)
A few days ago, I took my 01 Jetta to the dealer because it had trouble starting. I had replaced the battery less than a year ago, so I didn't think it was the battery but rather the alternator that was bad. The dealer told me that the battery was the problem, and that the alternator was fine. They charged 270 bucks for replacing the battery and another 500 or so for the basic 40K mile tune up, which included checking the alternator. 2 days later, the car broke down. Now the dealer said the alternator is bad, despite the fact that it was apparently good when they did the tune up. They want 880 bucks for replacing the alternator. I can't help but feel that I am getting ripped off. Any suggestions on what i should do?