Last post on Aug 14, 2013 at 8:07 PM
You are in the Mercedes Benz M-Class
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Mercedes-Benz M-Class, Mercedes-Benz ML55 AMG, SUV
#7901 of 8199 ML320 woobling after the Harmonic balancer replaced
Nov 01, 2005 (2:16 pm)
With Mercedes recall notice I had the dealer Barrier Mercedes in Bellevue , Washington replace the harmonic balancer on our 2000 ML320.
Few days later, the car lost power after breaking at a stop and 3 weeks later when I was driving downhill. My parktronic isn't working since that work on the harmonic balancer.
So I am left with two questions:
1- Are these mere coincidence or the work wasn't done properly?
2- Given that this is the second time we've experience bad work with this dealership, is there any place we could check on their reputation?
#7903 of 8199 Re: ML320 woobling after the Harmonic balancer replaced [steveb5]
Nov 01, 2005 (10:54 pm)
Barrier did the same work on my ML320 a few weeks back. As I drove off the lot, I noticed one of my instrument panel backlighting bulbs was burned out. I can't see a connection between my failure and the ones you're reporting, but it makes one wonder.
I've heard equally bad things about Smart in Seattle. I don't have a good solution for repairs that require the dealer. For routine stuff, I either do it myself or use the local gas station that has a guy who knows the ML's pertty well.
#7904 of 8199 Re: Seized pistons, power steering pump loc [markjenn]
Nov 02, 2005 (9:37 am)
Mark (and anyone else following this),
You are just going to love this. Phoned MB today to ask them when my car will be ready to collect.....guess what...... not today!! (as promised). Apparently the engine has been removed from the car and sent away to a specialist (obviously MB are not specialists at their own cars). The "Specialist" has got the part on order (I presume from MB) and cannot START the work until he has the part,. There is no way on gods earth that I will ever buy another MB and when this Jaloppy is back its going straight into the nearest showroom. Bah Humbug!!">
#7905 of 8199 Re: Seized pistons, power steering pump loc [rickknight1]
Nov 03, 2005 (9:40 am)
MB today have delivered the fateful blow....................The engine is dead......I'm not suprised after doing all of those 110,000 KM (68,000 Miles) in 3 and a half years. It must have been such a drain on the poor car. The solution..............they say it can be repaired at a cost of 12,000 Euros (14,400 US) or replace for 30,000 Euros (36,000 US). This now leaves me in a bit of a position. The garage that I bought the car from don't want to spend that much on either solution (obviously I think they're gonna be well out of pocket on this one) I see their point of view, but feel a bit sorry for them. So what's everyones advice? 1. Insist that the engine is repaired? 2. Insist that it is replaced with a new one? (Bit unlikely I think) 3. Let them replace the engine with one from a write off iff they can find one? All suggestions welcome and the best one wins a quart of Sangria! By The Way, If anyone knows of an ML55 AMG engine hanging around, let me know!
#7906 of 8199 Re: Seized pistons, power steering pump loc [rickknight1]
by Stever@Edmunds HOST
Nov 03, 2005 (10:11 am)
It's not clear to me if you have some sort of warranty on the '02? It sounds like you purchased it used from the garage?
If there's some sort of warranty, then maybe you can ask for your money back less a per mile usage fee so you can buy something else.
#7907 of 8199 Re: Seized pistons, power steering pump loc [rickknight1]
Nov 03, 2005 (11:32 am)
Typically in situations like these, you find a good used engine from a wreck - this is almost always the most cost effiective solution. I'm also unclear as to whether MB or the garage is participating in some kind of warranty situation.
Nov 03, 2005 (11:40 am)
Steve, I know this isn't the proper place for a bug report, but it only seems to occur in this particular forum so here goes.
On the "left column" there is a "Helpful Links" section. Only in this ML forum, there seems to be an odd "Consumer Rating" bar in this section - it is fairly wide, so it shoves the center main column over so far that it ends up underneath the right "Inside Line" column, obsuring the the text of the forum. BTW, this erroenous "Consumer Rating" bar has a hyperlink which links to some information about the BMW M5. Latest version of IE.
Please forward as appopriate. Again, I'm active in perhaps ten forums and this ML one is the only one I've noted the problem in.
#7909 of 8199 Re: Bug Report [markjenn]
Nov 03, 2005 (11:48 am)
Thanks for the comments. Our systems people are aware of the problem and are working on it.
#7910 of 8199 Re: Seized pistons, power steering pump loc [rickknight1]
Nov 03, 2005 (7:23 pm)
(trying to narrow my message because
of that intrusive advertisement)
Rickknight1, when you say "garage",
I don't think it has the same meaning
as it does here in the US. A garage
here is a local repair shop that, if
they sold any vehicles, would be used
and generally with no warranty.
Hopefully you will have a positive
outcome with your ML.