Last post on Aug 14, 2013 at 8:07 PM
You are in the Mercedes Benz M-Class
What is this discussion about?
Mercedes-Benz M-Class, Mercedes-Benz ML55 AMG, SUV
#7585 of 8199 Re: 2002 ML320 [dougd]
Jan 05, 2005 (6:27 pm)
Here is my recent experience with my 2002 ML320 (30K miles). It has been in the shop four times this year (2004) for problems covered by the warranty. The most serious was in early December '04 when the car jumped when I put it in reverse. Then when I started to drive it it would rev rpms severely--I couldn't even accelerate to get on the freeway and had to take the feeder road to the dealership. I rented a car for two days and then picked up my "repaired car" a couple of days later. About a week and a half later the same transmission problem happened. I took it in. I rented a car at the Enterprise on site location. Paid taxes and $10 a day extra for SUV. Four days later the dealer called and said they had to order a Transmission Control Module (computer) from Germany and it would take up to two weeks for it to get to Houston. They also told me that I was responsible for the rental after five days (dealer's new policy). The part got in around 8 days later. Because this happened over Christmas holidays, I had the rental about 10 days over what the dealer covered. This cost me $500 extra to rent a car because Mercedes can't bother to provide parts to its US dealers.
I also had two other major repairs in '04. One was to repair the fuel line. It broke while I was leaving a car wash with kids in the car. I was turning onto a street and lost power steering. The recall notice came in the mail about two months later!! I have also had numerous problems with a intermittent whistling noise, broken cup holders, power seat not working and replaced two sets of brake pads.
I am going to buy a Suburban next year when my lease is up. Not only is the reliability poor of the M-class poor, the dealer now can't afford to give M-class owners "Mercedes Service" on these SUV's because of the problems they have had. Mercedes failed to have this important transmission part in supply in the US and it cost me about $500 extra to rent a car because of time to order it from Germany. I might as well by a Chevy!
#7586 of 8199 More insult to injury
Jan 06, 2005 (8:36 pm)
Too many service problems is an understatement with my 99 ML320 with 70k miles. Apparently a slow lead in steering fluid meant replaced power steering rack & pinion for $2k. MB will comp the part for $1200 - but seems way to soon for a major part failure like that. Requires aligning front end when they are done, and got more bad news that a front ball joint has to be replaced, and front hub on the other side should be. That's another $1200. Had already swallowed hard and agreed to have seat heater fixed for $350 - although not a necessary repair. Haven't even brought up occasional pass door lock erratic behavior (flicks on/off fast several times every time I release brake and start to drive forward) - only happens occasionally and then stops. I could go on...Just seems like way too many major issues for what I thought would be a solid car.
#7587 of 8199 Re: 2002 ML320 [krusin]
Jan 06, 2005 (9:24 pm)
You mentioned "an intermittent whistling noise". Did you ever find out what the noise was or where it came from? And, how often or when did it come on? I seem to have experienced the same noise (kind of high-pitch) upon acceleration at first, then it would go away but return when I slow down below 20 miles per hour.. I have a 2001 ML430.. Thanks for your reply..
#7589 of 8199 Transmission Control Module
Jan 11, 2005 (7:20 am)
I had the Transmission Control Module on my 99ML320 replaced at about 35K miles. I would think that they would have fixed this problem for the 2002 module. My car was in the shop for about 3 days.
The symptom was when I used to slow down/stop at say a traffic light, the transmission would downshift with a thud. I have about 70K miles now and have had no issues with the tranny ever since. The repair was done under warranty.
#7590 of 8199 Re: 2002 ML320 [dougd]
Jan 13, 2005 (2:16 pm)
I've had my 2002 ML320 since March 2002. It now has 28,000 miles, and the only trouble I have had is related to the cheap Dunlop tires. I finally replaced all 4 with Michelins. Otherwise, it has been the greatest car ever. It has also been in a side impact hit by a Suburban. Repaired with no ongoing issues, and we all survived. Reliability is important, but let's not forget about safety. Don't buy anything that doesn't have side head impact air bags. Who cares if you saved a few grand when your six feet under!!!!
#7591 of 8199 rear window washer fill
Jan 13, 2005 (5:02 pm)
I am somewhat embarrased to ask this but how do you add windshield washer fluid for the rear window washer? My wife has a ML-430 and I wanted to top off fluid but can't find where it is added! The owner's manual doesn't show how unless I am missing it. I have serviced many cars over the years with rear window washers and never had this problem. Her car is routinely serviced by the dealer so I never had the need to do this before.
#7592 of 8199 Re: rear window washer fill [derel2]
Jan 13, 2005 (9:12 pm)
If I am not mistaken there is a panel behind one of the rear wheel wells with the reservoir inside.
#7593 of 8199 BAS and ETS failure lights came on
Jan 14, 2005 (1:40 pm)
I have a 2000 ML-320 with ~60K. My wife reports that the the BAS and ETS lights came on today. I think I remember that this is typically a module failure, or it needs to be reset.
Can anyone illuminate further?
#7594 of 8199 2006 M-Class
Jan 14, 2005 (3:11 pm)
I saw the 2006 M-Class at the Los Angeles Auto show. It's a very attractive vehicle, and the interior is a big improvement over the present model.
However, the nerdy column shifter is a little retrograde. The last vehicle I had with a column shifter was a 1983 Ford Thunderbird.