Last post on Aug 14, 2013 at 8:07 PM
You are in the Mercedes Benz M-Class
What is this discussion about?
Mercedes-Benz M-Class, Mercedes-Benz ML55 AMG, SUV
#7055 of 8199 Say goodbye to my 2000 ML320
Jul 20, 2003 (7:42 pm)
Last week, I traded-in my 2000 ML320 and bought a 2003 Acura MDX Touring with Navi and RES.
In the past year, my ML turned into a complete nightmare - first started with the air mass sensor failure (twice), then the in-line fuel filter, followed by the infamous/common power window switch failure, the moonroof (a trim fell off), the transmission valve stuck, mysterious noise from the AC center vent, the power steering hose clamp recall, and the last one - the glove box cover hinge broke! It was unbelievable.
With warranty expiration in sight (we put 47K miles on it), the local MB dealer in Omaha (which runs their newly acquired MB dealership like a Ford dealership) sent me a letter saying that they will provide "complimentary local transportation" (read "no loaner") for service after the warranty expires. After seeing the JD Power report, well, that's it for me. I opt out.
My wife and I both have high demanding jobs, with a little one year old. We have no time for stopping by the MB service department every now and then (they don't open on Saturday!) Plus they charge $90/labor hour! (A brake job at 25K mile costed me $900.)
With reliabiliy as the #1 requirement and a $40K-$45K budget, we shopped for the Japanese brands only. We considered the Lexus GX but the third row seat is a joke. The RX is gimmicky and buyers are old people... The dealer experience was so-so. Ended up I bought an MDX because that's a safe choice from a reliability standpoint, with a lot of nice features (DVD, Navi), at a very reasonable price (I paid $40K). Also the dealer treated me well.
Looking back, ML is a well-designed vehicle with great off-road capability. I drove that in severe weather (rain, snow, icy road) and survived many incidences. I took that off road too and it rocked! But the build quality and reliability is simply horrible - I worried about another failure coming from god-know-where every day in the last three months I owed the vehicle.
In conclusion, I have completed lost confidence in MB. Too bad the ML is our first and last Mercedes vehicle. We will never buy another Mercedes again.
#7056 of 8199 In the third world.
Jul 20, 2003 (10:03 pm)
I was reading a few of the last posts and noticed someone saying in Africa, Afghanistan etc, the real vehicles doing the work are Toyotas, Land cruisers etc.
Click on the link and see who is doing the REAL HEAVY work in Africa, scroll to the bottom of the page.
#7057 of 8199 Stop slamming JD Power
Jul 22, 2003 (12:38 am)
I too would like to slam JD Power and hide my head in the sand. I mean, that would be the most logical thing to do considering that I already plonked down a tidy sum on my ML and have to justify my decision.
Even if the data is skewed, their questionaire is junk, whatever!!!. How is it that some of the other premium brands remain winners. Do they know something about the survey mercedes doesn't know? Does JD Powers have a hidden agenda to ruin Mercedes? I dont' think so.
Some people have posted that we expect more because of the brand. Of-course we do, Why would I spend the extra money if I thought I was getting the same quality as a chevy, chrysler or kia.
Like I have said before, I am not a Mercedez hater. I love my ML and will definitely consider the new ML when I am ready to replace mine. But, I am not afraid to face the truth. Mercedez should start paying attention to quality if they want to remain a premium brand.
#7058 of 8199 New Dodge Durango
Jul 22, 2003 (12:46 am)
I was looking at the future SUV Models and the new Dodge Durango looks erily like the ML. Check this edmunds photo.
I remember reading some where that Merc/Chrysler is looking for more synergies in it's product range and that the next gen Mitsubushi Montero, Jeep Grand Cherokee and ML would share the same platform. Looking at the new Dodge Durango it seems like Dodge has been looking at the Mercedes parts bin too. Hmm.........
Well atleast Chrysler/Dodge was placed well above Mercedes in the reliability survey. (Sorry folks, couldn't resist)
#7059 of 8199 2001 x5 vs. 2001 ml320
Jul 22, 2003 (6:03 am)
I am trying to decide b/w the x5 3.0 and ml320 with basically the same features. x5 has 43k miles and no extended warranty $33K. ml has 34k miles and dealer extends warranty to 12/05 or 100k miles whichever is first and cost is $30k. I am leaning towards the ml to be the better deal overall. Any suggestions would be greatly appreciated. thanks, norm
#7060 of 8199 Re: 2001 x5 vs. 2001 ml320 by normjulz
Jul 22, 2003 (7:01 am)
$30k for FY01 ML320? You'd offer it for $24K or lower for mint condition.
Jul 22, 2003 (9:28 am)
What I was referring to in my post was the Mercedes "military" vehicles used in Iraq. I was not referring to cars or SUV's. My only point was that Mercedes does not just manufacture luxury vehicles. They have experience in commercial trucks and economy cars (A Class). The initial ML SUV was not designed as a "luxury" vehicle and was only upgraded after consumers who never use their vehicles "off-road" showed a demand for it.
#7062 of 8199 2001 x5 vs. 2001 ml320
Jul 23, 2003 (1:49 am)
Well, it depends on what you are looking for in an "SUV". The X5 is pure "S=Sport". There is absolutely no U=Utility in it. Have you seen the cargo space. You'd be lucky if you can squeese two Laptop bags in there.
The ML320 has some "Sport" and great "Utility" value. Then again, you have to worry about quality issues. The X5 will probably keeps it's value much better than MLs.
I shudder to think of what I would get if I where to put up my 1999 ML320 for Sale. I would most likely end up running it to the ground.
Jul 23, 2003 (10:10 am)
Both are excellent. ML is SUV -> sport utility vehicle. X5 is SAV -> sport active vehicle. You can find more info from dealers. SAV is a bit less off-road capable.
#7064 of 8199 X5 reliability
Jul 23, 2003 (8:52 pm)
For the record, the X5's reliability ratings are even lower than the ML's. Some of this may be due to the X5 being a more recent design so its stats are more heavily weighted by the typical terrible first year or two of a new design.
But both are pretty bad. (I'm typing this after just getting a call from the dealer saying that they have decided to replace my 2000 ML320 transmission with 49K miles on it after I complained about a relatively minor hesitation in downshifting, something that felt to me like a faulty kickdown switch. I'm not feeling very chipper about taking this otherwise nice SUV outside the safe harbor of a warranty.)