Last post on Aug 14, 2013 at 8:07 PM
You are in the Mercedes Benz M-Class
What is this discussion about?
Mercedes-Benz M-Class, Mercedes-Benz ML55 AMG, SUV
#6399 of 8199 M Class wish list
May 13, 2002 (12:25 am)
The 2002 ML addresses several items of your wish list:
Auto on-off lights with variable "On" after ignition off.
There is a "large" cupholder in the center console in addition to the two under the side vents from previous years.
The variable wipers "automatically adjust" as the vehicle velocity increases--I prefer manual adjustment.
Automatic climate control with rear vents and adjustments.
Cargo nets are available at additional cost from them dealer.
Available as part of the M2 package are memory seats/mirrors and a tilt-down right mirror in reverse.
All four windows now have an auto down/up feature.
I happen to prefer the cruise control lever on the ML over one in the steering wheel because it is always in the same location. I do wish it had a cruise control light for when it is engaged. I also wished it had a warning light for when a door is not properly closed.
Each manufacturer has certain design preferences and no one makes a "perfect" car. Mercedes does charge exorbitant amounts for convenience features that American and Asian manufacturers include as standard equipment, such as a CD player. On the other hand, Mercedes vehicles usually have extensive safety and performance features that are often not available from other manufacturers, such as side and curtain airbags, ESP, Brake Assist, roofs that do not collapse on a rollover, etc.
It depends on how much you can (or are willing to) pay and on your priorities.
#6400 of 8199 Lousy Mercedes Dealer near Boston
May 13, 2002 (9:02 am)
OK I went to the Merc Dealer for the first time near Boston, in Sommerville. Just wanted a few things done on the ML 500 so made the effort of going to them. This is how they treat a customer with $54K car.
1) First Shock, they do not give Loaner cars. Instead they offer limo service in which first you have to wait in line with 5 other persons. Then the driver asks all of them to hop in, and starts dropping them one by one. I could not believe this was happing to me. I talked to the manager and he said they allow their loaner cars to be rented by Thrifty (which BTW is in the same building) and if the Service department/Sales department decides to give a loaner car to the customer, the department is charged around $37 perday. I am really pissed about this. This was despite the fact that I had over $1000 worth of additional equipment being installed. Later I felt that I should have asked about the loaner car, but being a previous lexus owner, I kinda assumed that when you give a car for a day's worth of work, they give you a loaner.
2) Second Shock, when I reached in the evening (my wife picked me up 'as the limousine would not show up in time, how predictable) I found that the car was not washed and one of the few things that I had asked was not done either. The service agent was gone for the day and the boys who were delievering the car had no idea and asked me to call back the next day. I just did not waste any more time and came back.
3) Third Shock, there was no juice, soft drink in the waiting lounge. There was a broken coffe machine with no creamer. No food either. Not that I went there to stuff myself but this is totally unheard of.
Is there someplace I can complain with Mercedes ? Are all dealers in Massachusetts like this or is this one an exception ? Any comments from fellow Merc owners would be very helpful. I surely won't go there anymore, would try the other one somewhere on route 1, its far from my place though. And finally I thanked myself that I did not buy the car from a dealer in Massachusetts, not only I saved a lot of money, I also got excellent service. I think Mercedes should send their staff to Lexus dealership to learn something.
#6401 of 8199 ML Wish List - thanks orland
May 13, 2002 (4:29 pm)
Yes, the ML is probably safer than the 1994 Sable. However the ABS on the Sable is very good. And the most important part of the safety equation is the driver.
The 1994 Sable cost $20K out the door in 1994. It has more creature features by far than even the M2, ML 2002, and at sticker price.
The dealer service was about the same except it cost less. I just paid $500 for Service B on the ML!!!! I've had as many visits back for warranty as with the car that cost 1/2.
The ML rattles really annoy me. The car cost nearly twice as much. The Sable is quitter even after 8 years.
Another feature for the ML that I would like is on demand locking differentials, and transfer case. Dia-Christler offer it on a $65K back county monster that ordinary people would not want. (see my earlier posting on traction). Toyota 4-runners offer locking differentials as an option.
I've concluded you buy a Mercedes ML for the traction system, and to get coffee in the lobby. (see the posting above this one.)
#6402 of 8199 Wish List - Miror Replacement - John_168
May 13, 2002 (4:38 pm)
My wife did the same thing on a telephone pole. I could tell you how to fix it except MB will not sell the maintenance manual for the car. See my wish list above. Good luck!
Add to the wish list:
A folding mirror that collapses both ways. (probably not a big item for most!)
#6403 of 8199 unsure3.... xenon headlights
May 13, 2002 (6:40 pm)
My headlights on my 2002 ML500 were too high. I had people flashing me at night (with their headlights that is!) The dealer said they had a new machine that could adjust them. Ever since I had it done, I've not been flashed.
I've got 5,400 miles now and I'm very pleased so far. No rattles, excellent power... gas mileage is 11.5 city, 18 highway. With 288hp... how can anyone complain. The third seat works excellent when needed. I would like to see controls on the steering wheel for the radio volume, etc.
#6404 of 8199 bon-bon - Merc dealer in the boston area
May 13, 2002 (8:15 pm)
Yes, that dealer is indeed lousy. The best dealer I found in the area is Viti Motors in Tiverton, RI. We live in Boston and have had a fantastic experience with them. Once you schedule an appointment for service, they will come to Boston, drop off a loaner car and bring your car in for service. They will then drop off your car and pick up the loaner car. It put on an additional 60 miles on the car for each service but is well worth it. Hope that helps.
#6405 of 8199 re: lousy dealer ...
May 13, 2002 (11:24 pm)
This is how they treat a customer with $54K car.
How quaintly egalitarian!
Just kidding, folks! Some of my best friends are from Boston!
#6406 of 8199 Live in Chicago?
May 14, 2002 (8:20 am)
There is a Range Rover launch event in Chicago on Monday May 20th at the Museum of Contemporary Art. You'll be able to drive the New Range Rover. Call 1-877-480-8546 to RSVP for the event.
#6407 of 8199 Squeaking rear shocks.....high engine revs in park
May 14, 2002 (11:29 am)
My wife's 99 ML320 is making very loud squeaks coming from the rear shocks. Dealer says there is nothing wrong with them, but the only way to fix the squeak is to replace shocks...$900. We live on a brick street and it sounds like a old jalopy driving down the road. Driving me nuts to the point I can't stand driving it. Also, we are having occational times where it is reving hard while in park.....like 4000 RPMs. When you put it in drive it goes back to normal. Dealer said diagnostics are not showing any problem. Anyone else having either of these problems? We have 58,000 miles on the vehicle.
#6408 of 8199 Considering M-Class
May 14, 2002 (6:54 pm)
I am considering purchasing an ML-320 sometime this year. I am currently driving a Audi S4 which drives and handles great, however, its small size is a disadvantage. I've never owned a large vehicle, so the vehicle size was not an issue for me when I bought it. But something happened a few months ago that has given me pause to reconsider my choice in automobile. I was the victim of a low speed rear end collision in stop and go traffic. Did about $800 bumper damage which was repaired. But even the low speed impact was quite a jolt. My back was sore for about 2 weeks. I began to think about what a high speed collision would have been like and that mass and size do count in that case. Although I really like my Audi, I have the feeling that I would be safer in an SUV. There are a lot of SUVs on the road and I know that if I were to be involved in an accident with one, my car would lose. I am considering the M-Class because of Mercedes reputation for safety.
Does the M-Class handle well? (It is important to avoid accidents as well) Is it unibody yet?
Do you think that my accident concern is valid or am I just being overly paranoid right now ?
What is the gas consumption. I currently average about 21mpg.
Should I wait for a 2003 or get a deal on a 2002.
What's new with the 2003?
I appreciate your input.