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You are in the Chevrolet Suburban & Tahoe
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Chevrolet Tahoe, SUV
#1502 of 6471 Sunroof Leakage
Oct 16, 2001 (9:21 am)
I looked all over the town hall for a relevant discussion, but couldn't find one. I was wondering if anyone has had problems with their sunroof leaking. I have a 2001 Chevy Tahoe that I ordered and picked up in April, and I have had a leaky sunroof since I bought it (March). I have had it in for adjustment on four occasions with no remedy. They had it for four days in the latest appointment. They did fix it to a point where it only leaks under high pressure situations such as a car wash. They finally told me that they have done everything possible, and there is no more that can be done. One of their statements was "The sunroof is designed to operate under normal conditions." To me, a car wash is a normal condition. I get the same story from the CSR that I've spoken to. We have had a number of Fords and Jeeps in my family with no sunroof problems, so these companies obviously have it right. BTW, I'm not talking about a simple drip. When in the car wash, I get sprayed, the dash gets sprayed. It's really sad that they don't want to resolve this for me. So again, I was wondering if anyone has had the same issue, and if and how it came to a resolution. Also, is there somewhere I can get information regarding lemon laws?
Oct 17, 2001 (10:03 am)
If they can't do any more for that sunroof, make them replace the whole thing. There is a informational Bulliten in the system, but I can not access it the dealer has to call an 800 number for the info. The number for the info bulletin is A001419B. There are 2 others out there same number just A and no letter. Try a different dealer, they all don't share info and some have better techs that the others. Hope the info helps, always better to go in there with a loaded sling shot so take the number with you, make the service mgr call the number.
Oct 17, 2001 (10:14 am)
Have you taken the truck in to the dealer? You should be able to get a loaner right away because it is a safety concern. Please take it in ASAP.
#1505 of 6471 Special-Ordering a Yukon---Do I have to pay MSRP???
Oct 17, 2001 (6:19 pm)
I've been doing a local GMC dealer inventory search for 2002 Yukons in my area (Central Ohio) Most of the dealers either don't have any Yukons or they have just a few in colors I don't want with a price of $42,000!!! We won't be buying one until March or April. Why are the inventories so low right now? Is this normal or is it because of the special GM financing rates? Do most people buy cars off the lot or do you special-order exactly what you want?? If you special order, how long does it normally take, and more importantly, do you have to pay MSRP if you special order or can you still cut a good deal?? I see the type car I want driving around all over but there are none on the dealer lots? Any advice? Thanks!
Oct 17, 2001 (6:57 pm)
I hate dealing with dealerships to buy a new car. I just want a good price, no surprizes and no hassles. To avoid a lot of driving and arm twisting, I faxed a letter to 6 local dealers telling them what I wanted, when I wanted it, my name, phone etc.
Three of the six dealers responded with prices right around dealer cost. You should be able to get similar pricing on your vehicle as well (even if you just walk in).
My Yukon XL was quite different than most, so I ended up special ordering it. If you aren't too picky on the exact configuration, there is no need to order your truck.
Good luck, these vehicles are really quite nice.
Oct 17, 2001 (7:32 pm)
I am new to the Tahoe world. Just bought a 99 Tahoe LT with 41k miles. Looks like it has been treated fairly well. My question to all on this board is this: When accelerating from a dead stop, I feel a slight "hitch". It feels like it is at the rear wheels/rear end. I was thinking it could be slop in the drive line or maybe something going on with the limited slip diff. When I allow the vehicle to roll a little before giving it any gas, I don't feel anything. Do any of you have any idea what this could be? I would like to get this taken care of before my 30 days/1000 miles runs out.
Also, what is your opinion on service contracts for this vehicle? I typically do not purchase service contracts, but all the electronic gadgets are making me re-think this philosophy. I am considering buying one that will cover me for an additional 5 years and up to 100,000 miles. I put about 12,000 miles per year on my vehicle, so in 5 years I will have about 100,000 miles so that is the perfect time/mileage option for me. The dealer tells me this service contract will cover everything that the original manufacturer's warranty covers. I am a little skeptical.
Any information you can provide will be appreciated.
#1508 of 6471 THANKS for the carsick help!!!
Oct 17, 2001 (7:56 pm)
thanks to all who responded to my dilemma.
i think my husband thought i was a little looney
(he has admitted having headaches lately though!)
we will get this to our mechanic asap...
hopefully we can get this situation handled so we
all can for once, look forward to our trips in the tahoe!
#1509 of 6471 1362 Hello all by davids1
Oct 18, 2001 (6:27 pm)
Had a 96 Tahoe. Sounds similar to the problem I had. From a dead stop, step on the gas, and I got the feeling it wasn't quite in gear. It was a glich in the drive-train, some kind of spring/pin assembly in the drive shaft. I would have thought they'd have fixed it by 99. Anyway, they never could fix mine other than a temporary lub that would last a few months. As I recall they would pull the yoke (does that sound reasonable) grease it up good, and it would stop it for a while. Good luck.
#1510 of 6471 mom - I agree with eversons. I don't think anyone will pay at or near MSRP.
Oct 19, 2001 (4:23 am)
Most dealers have a lot of 2001 models leftover, so they are not anxious to load up on 2002 models and make their 2001 models less marketable.
There are very few 2WD GM models available, so you may have to order one if that is what you want. Regarding a 2002 model, you should be able to get a better price if you order, since the dealer does not have to pay anything to stock the vehicle on his lot.
For GM models, many people can get a "supplier discount", which is about 5% over the GMS
(GM out of stock price for GM employees), if you work for a company which supplies parts/materials to GM.
Check the new car TMV(True Market Value) on this site's new car feature to get a realistic price in your zip code. By March or April you should have no trouble getting a new SUV at or near invoice price, especially if the economy is still in the dumps then.
I ordered a new 2002 Yukon in mid-July and took delivery on August 30th. Six weeks is still probably a good estimate, but you should allow 2 months, unless you want something that is "on constraint" for some reason (GM can't get the part, has trouble with the part, etc.).
I let my email do the walking when I was in the buying process. Check the local dealer websites (they all have them) and email your request. Try the bigger metropolitan areas first, then you will have something to use for comparison with your local dealer. But, I would not do this until you are 2 months away from actually buying your SUV or you will have junk email and phone calls from the dealers for months. You might even look out of state (Michigan?, Kentucky?) once you check out the sales tax/vehicle registration regulations in Ohio for out of state purchases. You might save some significant $$ just on sales tax. If neighboring states have lower sales tax than Ohio, the dealers in those nearby states will probably already be familiar with facilitating your purchase for registration in Ohio. Even a couple of percentage points difference in sales tax can be $600 - $1000 savings on a $30K- $40K vehicle.
I also hate purchasing vehicles. I find that knowing exactly what you want by having a listing of the GM order codes(you can get them off any website - here at Edmunds, Kelly Blue Book, NADA, autobytel, cars.com, etc.) helps in talking with the dealers. The GM buypower website is probably the definitive source on this.
Also, I found that GMC dealers don't like to deal on Yukons as much as Chevrolet dealers will deal on Tahoes. Maybe it is because there are fewer Yukons than Tahoes made. I don't know why that is, but I'll bet you can still get that Yukon at or near invoice if you try.
In the future, I would get a GM Master Card if you don't already have one. I buy everything with that Card (groceries, gas, Home Depot,etc.) and always accrue $500 per year in GM discount dollars against a new vehicle purchase. If you spend a lot, you can also get a Citibank Mastercard and get a 1% rebate of your purchases against a new car purchase. Check out their websites.
Just curious, what kind of options are your planning for your new Yukon? As mentioned above, I think their standard automatic climate control is a big selling feature and leans me toward Yukon vs. Tahoe.
#1511 of 6471 questionable dealer fees
Oct 19, 2001 (4:59 am)
We are attempting to close a deal on a new Denali.
Suddenly $952.50 in marketing & advertising fees show up on invoice. Dealer is advising this is on all GMC vehicles. We've never seen this fee when purchasing vehicles.
Has anyone purchased GMC recently and paid these fees????