Last post on May 14, 2012 at 8:27 AM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, SUV
#1282 of 6469 I Love my 2000 Tahoe LS, what I hate is...
Aug 02, 2001 (6:24 am)
The Firestone LEs, that were specified as "all-terrains" in all of the paperwork when I ordered the truck, but are really "all-Seasons". When I caught Chevy on it, their response was pretty much "tough %^&*, we're Chevrolet and can call things what we want to call them."
I also have had it with several area Chevy service departments. I had a 97 Blazer, that had to have it's transmission rebuilt twice, and then finally replaced...I think that was the service department screwing up, because twice, they forgot to reconnect my transfer case, leaving me stuck in 2WD until they could "Squeeze me in" (for their mistake!)
Despite that, I bought a new Tahoe...I switched service departments and made an appointment for warranty work two weeks ago, for Monday 7/30. I dropped it off Sunday night, and went to pick it up Monday night - and they hadn't even looked at it! When I told them that I made the appointment specifically for that date because I was going to be out of town on business, and wouldn't need a loaner, they copped an attitude and told me that they had 35 other cars that they didn't get to. I told them that they shouldn't take more appointments than they could handle, and to make it 34 cars they couldn't get to - to give me back my keys and I'd take the truck somewhere else.
The new dealer I made an appointment with doesn't provide loaners, so I have to take a half day off from work, because they don't do electrical (my rear passenger window failed) on weekends or evenings.
So, despite loving the Tahoe, my next car will probably be a Sequoia or Land Cruiser, since Customer service after the sale seem to be important to Toyota. I've had it with the attitude at Chevrolet.
#1283 of 6469 Re: Decals on 2001 Yukon by powdermaker
Aug 02, 2001 (6:29 am)
There are no holes behind the emblems. Check this site and you should find some suggestions on the many ways people use to get them off. (dental floss, fishing line, etc. slid behind it, etc.).
Aug 02, 2001 (6:40 am)
similar experience recently.
Well first time i took my truck in for a squeaky dash had the day off dropped truck off she told me they might not be able to get to it. I told her to call when she found out (9am) they couldnt work on it i didnt have a problem with that. 4pm rolls around i give em a call. Oh my truck sat in the lot all day never touched. I said give me my keys didnt sign any paperwork and i left. Fixed it myself the following wk.
Then a few wks ago i go in my brakes are squeaking well they had to order a part. I call the following wk to make an appt on a friday. She says they are busy can you leave it. I said no ill stick around i dont have anything going on. She gets all pissy and is like well fine you can sit around here all day. She said they have 34 cars scheduled. I go in 7:30am. Go to the waiting room. 8am guy takes my truck and starts working on it. 9:30 am i am out of there. I never even seen close to 34 cars. (rotors turned and new brake pads for the rears and guess what they are squeaking again).
Since my first experience i never leave and they know that. I dont mind if it takes awhile to get worked on i just want to make sure it gets looked at
Aug 02, 2001 (8:45 am)
We bought a 2001 Tahoe in January. At the end of June the "Service Soon" light came on, it was at a litter over 10K miles. We took it in for service and was told after three day, that the transmission had to be replaced. We took the car on a family trip two days later and on the third day the "service soon" light came on again. We took the car back in for service and was told that it was time for the maintenance and a plug was not in properly. (It took the dealership four days to get the car back to us!) Now, 2 weeks later, the "service soon" light is flashing again! Has anyone had this problem? This is totally inconvenient! Please let me know what your thoughts are on this. thanks.
Aug 02, 2001 (9:32 am)
What were the codes?
#1288 of 6469 I didn't know that the Service Soon
Aug 02, 2001 (10:28 am)
light triggers a code. I thought all you were supposed to do was change the oil and reset the switch
Aug 02, 2001 (10:34 am)
You sure asked a loaded question on a site like this. Most people use this site to help them with their problems...
We have a 2001 LT 4wd Tahoe (and a 2001 LT Z71 Silverado) that we love. The Tahoe has about 15k, and has only gone to the dealer once for a busted tape deck. I know that alot of people on this site complain about window motors, but I have yet to have any fail. I have two main complaints...
1. The cheap amp used to power the "premium sound system" actually removes bass and sounds worse than the "standard". Two-hundred bucks and a Fosgate amp will fix that, so no big deal.
2. I don't drive the tahoe much, but after I do and get back into my silverado, it really pisses me off that GM wasn't able to get the Automatic Climate Control into the 2001 Silverado's as promised. Man I love that thing.
Overall, I am very pleased with both of my Chevy's and wouldn't drive anything else. As far as the tires and the service, you have to make those priorities when deciding whom to buy your truck from. If you want different tires, make it point to tell your salesman that he will lose the sale...Don't like the service, go to another dealer. For every bad service department, there is a good one just down the road...
my 2 cents.
Aug 02, 2001 (10:43 am)
What codes? Is there a reference guide for the codes? Not that the service men/women are explaining either! But.. please share!
Aug 02, 2001 (10:46 am)
when the service engine light goes on codes are stored in your trucks computer. The service tech then takes his computer and reads the codes. Itll tell him what is failing.
Next time your in tell ask them what codes are showing up from the service engine soon light