Last post on Jun 24, 2013 at 1:51 PM
You are in the Lexus RX 300/330/350
What is this discussion about?
Lexus RX 300, SUV
#3769 of 9498 RE: Suspension Problem
Nov 30, 2001 (5:44 am)
Sometime ago, I too noticed an abnormal sound coming from the rear suspension. This noise was described as a “hollow thump” when going over bumps at slow speeds. It took me 4 months, 3 different dealerships, and 5 visits to dealerships to have this problem fixed. Bottom line, you will need to have the struts replaced, under warranty.
TSB (Technical service bulletins) also lists a similar complaint made (TSB # SU002-99) on a 1999 RX 300 from front suspension. Available on web.
If the dealer is still uanble to diagnos the problem, refer them to dealership where I had my RX fixed. Arlington Lexus in Palatine, Illinois-July, service manager-Rufus)
Hopefully, you should not have to go thru the same hastle as I did.
I have made a complaint to LEXUS, as well as all the dealerships I took the car to re: the disappointing, false information or the lack of experience, and the non-seriousness of customer’s complaints at these dealerships.
#3770 of 9498 Re: Hidden Hitch
Nov 30, 2001 (6:06 am)
The hidden hitch from e-trailer.com is model 70777 which is the one many of us have been using. The price is great. I paid $10 more from bageco.com about 6 months ago. The hitch is a heavy duty quality unit. The installation is easy --4 bolts, already there for tie downs--about 30 min. I compared the hitch side by side with a Lexus one and IMO the hidden hitch is a better unit. I only use mine for a bike rack so I didn't install the wiring. I did, however, remove the black plastic cover under the spare tire and verified the connection is there.
#3771 of 9498 Hidden Hitch
Nov 30, 2001 (6:43 am)
Thanks for the reply. One more little question: Does the hidden hitch stick out a little beyond the rear bumper? If it does then I'd like it more. One time when my wife was driving and came to a stop, the car behind her didn't stop in time and hit RX300's rear bumper slightly (been repaired perfectly since it was just a little). Therefore I'd like the hitch to serve also as a bumper protection.
Nov 30, 2001 (6:44 am)
The Lexus hitch, which IMO looks better and is more durable, will be covered under warranty for 4 years, 50,000 miles along with the rest of the vehicle. If anything breaks or shorts out with an aftermarket hitch, you'll be out of luck.
After spending $40k for a fully loaded RX, saving a few bucks wasn't worth the risk to me and I'm sure many others.
Nov 30, 2001 (6:56 am)
Why do I have difficulty programing the garage door, mine and my daughter's, I am following the owner's manual and eventually we got it but why isn't it as easy to do as they tell you it is? Anyone else out there that found it difficult and any clues on this subject to make it easier? Thanks.
Nov 30, 2001 (8:29 am)
Yes, Outrun is correct the hidden hitch is not covered by the Lexus warranty the same as all the other after market products we use to improve the looks/handling/performance of our Rx's. It does, however, have it's own lifetime warranty. Again the purpose of my buying this hitch was not to save a few bucks but to get a better hitch. The fact thats it's less expensive is a added plus.
Nov 30, 2001 (8:31 am)
For my garage opener (Lift Master - very popular), the stated instructions in the manual are incorrect. I tried it a dozen time, and then varied the method to see if I could figure it out. No luck.
While I was at the dealership for the free 5k service, someone else was complaining to the service manager about programming the Homelink on her '01 RX. So I joined the conversation, saying that it just doesn't work when following the instructions in the manual.
The service manager then explained what to do, which was quite different than the manual. When I got home, I did what he said, and on the 2nd attempt, it worked like a charm. I then programmed the 2nd garage door on the 1st attempt.
Silly how Lexus can't get a relatively simple process correct in the manual.
As for stating what needs to be done, I have no idea anymore. This was about 8 months ago.
#3776 of 9498 Aftermarket hitch
Nov 30, 2001 (8:38 am)
Will that lifetime warranty cover a shorted out electrical system within the RX if it's caused by the hitch?
I don't think so.
And not all aftermarket products will improve the looks/handling/performance.
o Extra wide rims/tires - look silly and rub wheel well
o "bus" rearview mirrors - can be seen in those lowered Toyota Corolla/Honda Civics - look absolutely ridiculous
o Chrome exhaust tips - no performance, rust easily
o "smoked" headlight/taillight covers - nuf said
o "stick on" window covers - those that wrap over the top and front of the windows so that one can open the windows a crack when raining - very tacky
o K&N filter - Lets more dirt through the filter and into the engine than the typical air filter
I can go on and on...
#3777 of 9498 Re: Aftermarket Hitch
Nov 30, 2001 (11:45 am)
My hitch is a formed piece of metal bolted to the same holes as the RX hitch. No electrical contact what-so-ever. So I guess the chance of it shorting out my electrical system are kind of remote. As far as the other aftermarket accessories go, I find a lot of useful discussion about them on this forum and would rather not comment on them individually as tacky or ridiculous so I do not offend anyone.
#3778 of 9498 Liftmaster/homelink
Nov 30, 2001 (2:01 pm)
Look folks, the owners manual is perfectly and fully correct, You just have to know to CONTINUE beyond the first action described in the owners manual.
All of you know that I would be one of the first to impune Lexus if they were at fault.
Well, on the other hand they are somewhat at fault, in that the manual does not exactly make it clear, doesn't "read" clearly, that you are NOT finished programming just by completing the first step described in the manual.
The bit where you hold your liftmaster remote near the homelink only serves to "tell" the homelink which of several radio frequencies your liftmaster remote and opener uses.
Now, just as your manual says, you must put the opener in "learn" and "teach it" an additional (in addition to the liftmaster remote you just used in the previous step) "rolling" security code.