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SUVs GMC Yukon GMC Yukon XL and Yukon XL Denali
4072 messages, Last post on Dec 03, 2009 at 11:01 PM
You are in the GMC Yukon Forum. Your Hosts are steve_ & tidester
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To all who want to know how GM takes care of its customers I suggest you read my post. I am a 2003 Yukon XL owner, owned a '97 GMC Suburban prior. Be forewarned to anyone who puts miles on the '03 and forward Yukons and Chevy equals. There is NOTHING Professional Grade about these vehicles!!! I currently have 116,000 miles on a '03 Yukon XL that was bought in 12/02. I ALWAYS buy the GMPP Extended Warranty to cover my butt for the standard problems that may occur. This truck is a POOR excuse for a well built vehicle. The vehicle is WELL maintained by GM dealers on the East Coast. I have NO issues with my main dealer as they have bent over backwards to keep me a customer. If I were a dealer I would be embarrassed to represent such a product. To date my vehicle has had to have both Front Hubs replaced. One under extended warranty at 75K miles the other out of my pocket at 98K miles. I have 4 friends with a total of 7 Yukon’s including mine. On these vehicles 5 hubs have had to be replaced. Sounds like an issue to me. If the truck was used in city driving or off road I would understand but for an ON THE ROAD truck this is not an acceptable quality level for a $48,000. truck. Also note two of my friends are having issues with their transmissions as mentioned in other postings. If you are looking into buying a USED YUKON make sure you know the signs of transmissions that are in the process of breaking down as this is NOT an inexpensive repair on the 4x4’s. The truck currently has EXTREME rust on poorly plated or painted components both INSIDE the truck and UNDER the hood. 50% of the mounting bolts, brake lines, mounting brackets, brackets inside the truck that are components to the seats. This case has caused me to have to replace the Idler pulley on the AC due to being RUSTED solid to a point the IDLER wheel froze. This is an under the hood component. My last issue was the straw that broke the camel back. I have had a rotational noise that was reported to the dealer at appox 68K miles. The dealer in multiple visits replaced the Rotors, rear brakes, emergency brake (that has NEVER been used) at a cost of $600. Seemed like the issue was gone. Go back home to a warmer climate and the noise is back. One month later take the car back and it is diagnosed as the front hub as discussed above. Once again seems like problem solved. Wrong noise still there. Take it into the dealer again and say it is defiantly coming from the passenger rear wheel area. Dealer finds it is the Backing Plate to the brakes. The part is rusted thru and rubbing on the housing part of the Emergency Brake. I flipped. I can understand a part that is worn due to rotational wear BUT a part that DOES NOT MOVE and its only function is to keep material away from the housing to RUST thru is BS. This truck is just over 3 years old. My European Vehicles NEVER had this issue. I guess they can afford a little extra plating and paint on the vehicle instead of putting $4000. in retirement and health benefits for employees. The part is less that $20. but the WHOLE rear end has to be pulled to be replaced. $400. to replace both sides. I also had to replace for the 2nd time the Rear Brake pads AND Emergency Brake Pads. If you search on this post you will note other people complaining about this issue with the emergency brake shoes. Overall the WHOLE rear end of this truck is a poor 1960 design that has never been updated. In GM's mind at least they put real brakes on this truck unlike the older Yukons and Suburban’s that had CAR Rotors and Drums. I asked my dealer to speak to the regional service advisor and I have NEVER met a more complete description of a Talking Head, Rubber Stamp that this individual was in my life. He had NO interest in hearing about the problems with my Yukon due to the fact it had over 100K miles. I guess his take is "What do you expect?" I should be happy I got 100K miles on it and why don't you look at a NEW UGLY '07. What I expect is a maintained vehicle to last. TO NOT have planned obselessance built in. He said if they put an extra $1.00 in every part of this truck that it would be too expensive. Once again other manufacturers have figured out how to do it but Americas Big 3 are all lip service. The cheap plastic look that they feel is quality on the inside of this truck is a joke. NO European or Japanese manufacturer would allow witness lines from the tools to show on any plastic parts that are visible to a passenger. They are all over this vehicle. Take a look at the bottom of the plastic pillar covers for the front windshield right below the afterthought tweeters. No reading lights in the 3rd row, have to turn on all the lights if someone all the way back wants to do anything with light. And YES that high pitched chirp in COLD weather above the drivers left ear that is a sensor for ambient temperature. Cheap bearing and a weak design. Again the Europeans have used this technique for years and in the 80's had the same problem. They fixed it, now GM puts it in a car and still does not know what Benchmarking is to other manufacturers. BTW this is the same noise you will hear from the Blower Motor for the Climate Control fan that pushes the air thru the Yukon as it starts to go. Just a little louder and a slightly lower pitch. I have many other complaints that I will be taking up with GM directly if I can get to the person above the area guy. He would not give me any information on how to contact his manager or supervisor. He said write a letter to Detroit. I called the GM Customer Advisor Number and am still waiting for a return call. Unfortunately this will probably be my last GM product. I read an article in Fortune magazine and a questioned was asked if GM needed to be bailed out by the Government like Chrysler did would the government help? GW’s answer was “GM-Drop Dead. I now feel the same. If you want a true review of a GMC Yukon read the Forbes article. Pretty accurate non bias! Feel free to e-mail on this post I will respond. I am VERY UPSET with GM and will tell anyone untainted opinions of the issues I have had. To anyone who still buys one, I wish you better luck.
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hi there. my wife and i recently purchased a new 06 denali xl and have been really liking it so far. we didn't purchase the extended warranty and after reading some of these posts i'm a little concerned! at any rate to my question: sometimes when i start my car cold, i hear a "chunk" coming from the engine compartment. sometimes it is louder than others and it does not always happen. usually when it does occur it is after the car has been sitting overnight or for a while. the best way i can describe it is a "chunk" sound. could this be the starter? i'm hesitant to take it in because it doesn't do it all the time, but at the same time, i'm a little concerned it could be something serious. any ideas? to clarify, this happens about one to two seconds after the car starts, but before i go to shift. i don't have any shifting problems or anything like that. |
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Replying to: ahightower (Jan 25, 2006 7:00 pm)
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Replying to: cheapengineer (May 16, 2006 6:29 am) I suppose it would be nice to have an exact match so you could rotate them all through. But then we'd have to pay more for a matching wheel as well. |
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Replying to: peegee12 (Apr 27, 2006 9:54 am)
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| I read about something on one of the GM SUV posts and decided to try it out. Thought I would throw in my two cents now. I recently got the Prince Lionheart mat that goes underneath a child's car seat to protect the upholstery. It is apparently only available at Babies R Us. I saw several other brands but they either covered only the bottom and not the back, or they were made of thin fleece material. This one is fairly thin, but it's very dense on the bottom cushion so the gouges I was getting in my leather seat are no longer a problem. The bottom is also non-slip like that shelf liner stuff. I'm happy with it for $20. I thought about getting two more, as we have a total of three kids in car seats. But, the other two ride in the third row, which is made of vinyl and not real leather. I've noticed that third row is much tougher, less susceptible to damage, and easier to clean. But I did want something good to save the middle row seat, and this is a great product. | |
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Replying to: schitwood (May 16, 2006 7:23 am) |
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Replying to: ahightower (May 16, 2006 7:15 am) |
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Replying to: tdoh (Feb 10, 2006 11:58 am)  You're talking about saving 500-600 $/yr in fuel savings at today gasoline prices for the Honda vs. the Denali. The Denali is a $45,000 vehicle after discount & you're worried about $500? Buy the vehicle that you want and don't sweat the $500. By the way, buy major brand gasoline don't try to save $1.00/wk by buying the cheap crap. I make it, I know.
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Replying to: ahightower (May 16, 2006 7:15 am) "About" is the operating word here; I dunno what size spare comes w/ the YXL, but on my DXL w/ OEM 265-70-17 tires, the OEM spare is--believe it or not--a 245-75-16...which is clearly smaller in circumference than the stock wheel. Dunno how well this would work out on an AWD vehicle if you had a flat, but that's the size of the OEM spare tire on my rig.
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