Last post on Dec 02, 2013 at 4:13 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, Mazda Tribute, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#2234 of 4149 Too many problem! I've had it!
Sep 28, 2003 (6:53 pm)
I have a 2002 Tribute LX. I am in love with the car, but have had it with Mazda service. I wrote a few months ago about a thunking in my engine when the car is started after sitting for a few days. It's been to the dealership 7 times, almost 40 total days out of use and here I sit with a warranty that does me no good. The first 2 times the car was in, I got the famous "could not duplicate" The 3rd time, I was overjoyed to find out they heard the noise and replaced my AC compressor. Unfortunately, my thunk happened again. Time #7, this past week, I dropped off the car and with a technician from the dealership started the car and "THUNK" Again, I'm so relieved someone heard the noise, however, he informs me that he heard a thunk in the engine, but has no idea what it could be. So the dealership keeps the car to try to determine the source of my engine thunk. Fast forward one week and I stop in to pick up the car after being told that they can't duplicate the noise (never mind the technician that heard it the week before) I called Mazda to find out why they wouldn't service the car and was told that the "wrong person" heard the noise. Apparently, the technician who was sent to the car with me was a master tech for Subaru, therefor Mazda had to pretend they never heard the noise. To top it all off, Mazda sent their area service rep to the dealership to inform them they are not to touch the car. I also discovered the technician who made the call to replace the AC compressor was reprimanded by Mazda for fixing what he assumed to be the problem. I was told by Mazda now the only way I can recover anything on my vehicle is to sue them under my state's lemon law. How's that for customer service?!? I am now starting the process of a lemon law claim against Mazda. I urge all of you who are having similar issues with your defective Mazda vehicles to consult your state lemon laws. It shouldn't be tolerated that a vehicle manufacturer can verbally void your warranty after 17,000 miles on a new vehicle when there is an obvious problem with it.
Sep 28, 2003 (7:27 pm)
"verbally void your warranty" No way, no how.. This is a legal and binding warranty with Mazda corporation. I don't think this person you talked to knows what they are doing. They are setting themselves up for one heck of a lawsuit.
Sorry to hear about your Trib.
rep, with all due respect. I think your points are totally valid. If I had an Escape/Trib with issues I too would be posting on this board looking, hoping for some sort of advice to remedy the problem. In my experience I don't see these as the troubled vehicles some like to portray them as. My Escape has been through some pretty tough terrain, pulled loads just below its limit and has come through with flying colors. I have only done routine maintenance and it still feels strong and solid as day 1. For now, good luck to you..
Sep 29, 2003 (7:18 pm)
Remove cross bars from the roof rack and the wind noise will be gone.
#2237 of 4149 problems with 03 tributes ?
Oct 01, 2003 (9:58 am)
in response to wenreder, scrape2, i did a search on this discussion roup for 03 - looking for problems with 03 tributes. didn't find much.
As others have said.. 01' being the 1st year model. had some problems.. as happens with many new intro. models. but since then, i think ford/mazda has done a good job and fixed the problems.
I am not aware of any major trends or problems on 03 models.. and none of the existing under 20k wagons fit our needs.. so we ended up buying a SUV. an 03 Tribute EX AWD. This car is for my wife. so i wanted to buy her a safe car.
Mind you.. with any car, there will be a few with problems...even the famed toyotas. just something to keep in mind.
Finally to wenreder1...
if u r moving to connecticut - and was considering a Mazda6 before.. I am not i understand ur need for a Tribute.
Unless u want to tow a lot of stuff once u r living in connecticut.. or something like that... i don't think SUVs are in general that much better for the snow. Mind u.. i own a tribute and live in Boston.
so check ur needs and buy a vehicle accordingly. If all u need is a sedan, then be rest assured that most NE states are pretty good in cleanign the roads.. so very unlikely that u will be travelling in roads that are covered with many inches of snow. unless u happen in live in rural roads. in that case, u need a SUV. and a tribute will do u good. else. Mazda6 will be just fine. If AWD gives u that sense of satisfaction, then most NewEnglanders tend to buy a Subaru.
u may want to consider that.
#2238 of 4149 Engine Failure 2002 Escape
Oct 01, 2003 (4:21 pm)
We purchased a 2002 Ford Escape almost exactly 2 years to the day - 36,100 miles! It completely died on us while making a huge noise and had to be towed to the dealership. Our Ford dealership says if the inspector doesn't approve installing a brand new engine - we will have to pay for it. A total of $2200. We bought the extended warranty.
Does anyone have any experience with this?
Please email me jaimesturgyahoo.com
Oct 01, 2003 (4:46 pm)
The 02 3.0 duratec had a problem with the connecting rods in the engine. Ford went to a lighter part & there were a lot of failures in the 02escape/tributes!
#2240 of 4149 turksteritis
Oct 02, 2003 (5:23 am)
Please link me to where it says Ford/Mazda had problems with connecting rods. I think you are mistaking the 4.0 SOHC with the 3.0 Duratec.
Oct 02, 2003 (5:38 am)
There is no link. I have numerous buddies that are techs at Mazda & Ford dealerships & they have all told me the same info on the 3.0 engine.
Oct 02, 2003 (6:23 pm)
a Friend who has been a parts person for Ford Motor Company for 23 years. I spoke to him today and he has never heard of this issue with the 3.0 Duratec Engine.
Oct 02, 2003 (7:36 pm)
Neither have I ever heard it.