Last post on Dec 02, 2013 at 4:13 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, Mazda Tribute, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1547 of 4149 stalling problem- ford's words
May 08, 2002 (11:01 pm)
I requested the documents from NHTSA that are on file for their investigation into the stalling issue.
I have the hard copy documents that were availble as of April 18, 2002. I do not have subsequent documents. NHTSA's web page does not appear to be up to date in the defects investigation section. The customer complaints do seem to be up to date. If you check the defects investigation section, you will see that the monthly update only shows through February.
NHTSA opened the investigation on December 7, 2001. There were 49 ford escape complaints and 51 mazda tribute complaints. There were an additional 3 escape/1 tribute "vehicle owner questionnaire (VOQ) reports submitted subqequent to original complaint reports and alleging a subsequent stalling event."
Summary: "ODI (Office of Defect Investigations) received 49 reports on the Ford Escape and 51 reports on the Mazda Tribute alleging that the engine would stall out without warning while driving. 63 of the 100 vehicles have had repair attmepts more than once. Reported repairs include replacing the following components: Electronic Engine Control (EEC) Power Relay for the Programmable Control Module (PCM), Fuel Pump, Exhaust Gas Recirculation (ECR) Valve, and Ignition Starter Switch. One attempt at reprogramming the PCM was also made. In addition, many of the reports indicate that dealers have not been consistently successful in correcting the stalling problem.
There are no Technical Service Bulletins or recalls issued regarding this subject on these vehicles."
On February 1, 2002 NHTSA sent a letter to Ford advising them of the investigation concerning alleged stalling in 2001 and 2002 Model Year Ford Escape and Mazda Tribute vehicles. The letter requested specific information from Ford as part of the investigation (6 page letter). Attached were all of the VOQs. Ford had a deadline of March 15, 2002 to provide the information.
Ford apparently had a conference call with NHTSA,and provided a letter to NHTSA on March 15, 2002, providing much of the requested information.
Letter from Ford:
"This is in partial repsonse...
In a February 15, 2002 telephone conference, members of my staff were informed by [NHTSA staff] that the subject vehicles are 2001 through 2002 Ford Escape vehicles equipped with 3.0L V6 engines and that vehicles with 2.0L, 4-cylinder engines are not included as subject vehicles. The Mazda Tribute is also not included as a subject vehicle in the request to Ford.
[My note: It seems Ford was not responsible for producing documentation for Mazda records. I do not have any information that indicates NHTSA requested the same information from Mazda]
On March 11, 2002, Ford requested an extension of time to April 12, 2002, in order to provide answers to Request Numbers 5 and 8. Complete answers to Request Numbers 1 through 4, and 6 through 7 are attached. Ford is also providing a partial response to Request Number 5."
Part of the response states "Ford has identified two responsive Special Service Messages (SSMs) and five responsive Internal Service Messages (ISMs) that may relate to the alleged defect in the subject vehicles. In addition, Ford is drafting a Technical Service Bulletin (TSB) that may relate to the alleged defect in the subject vehicles and is planning to release this bulletin in April 2002. Appendix S contains a copies of the SSMs, ISMs, and the Draft TSB."
(I did not receive copies the the appendices).
The information was sent to my on April 18, and was described as the complete response as of that date. Ford's response for which they requested an extension to April 12, 2002 was not included.
I have since checked NHTSA.com and ALLDATA.com and have not seen the TSB as of May 8, 2002. I have not requested additional documents from NHTSA.
This is the most recent and direct information I have.
Hope this helps anyone who is interested.
#1548 of 4149 Wind noise reduction
May 10, 2002 (1:38 pm)
I've 2001 Mazda Tribute ES-V6, built in Sept 01.
No stalling, runs great.
Recently I complete removed the slidable
part of roof rack. Wind noise has gone down
a lot. Worth a shot for those who don't
need roof rack and don't like excessive
May 10, 2002 (6:22 pm)
Apparently they redesigned the roof rack for 2002 to lessen the wind noise. I couldn't tell the difference though.
May 11, 2002 (5:46 am)
roof rack resembles what Nissan puts on the Xterra and it looks great! I'm jealous... I have the old version...
2001 V6 XLT Escape with 9,000 reliable miles.. Not one problem.
May 11, 2002 (7:45 am)
No I meant the cross bars for the roof rack. You are thinking of the Escape Sport with the tubular roof rack.
#1552 of 4149 Vibrating mirror-old problem no solutions
May 11, 2002 (1:17 pm)
I have been monitoring this site and the Escape central one for solutions to a vibrating mirror problem. I have a 2001 XLT. My dealer has changed the mirror twice without successfully fixing the problem. The second time, the replacement mirror had a foam backing that may have ended the vibration-but it did not.
I am aware that the newest Escape models have a re-designed mirror. Has anyone heard whether this makes any difference. I have not had the noise problem experienced by some. One owner suggested that in fact the vibration problem was with the entire door vibrating, hence the mirror as well.
Anyone out there hear of someone that had mirror vibration problems that was actually resolved, and if so, how?????
#1553 of 4149 Stalling problems - NHTSA
May 11, 2002 (7:33 pm)
Did you request the documents through the Freedom of Information Act? I am going to attempt to get copies of everything also. Hopefully, Ford will finally be forced to do something on the stalling issue. I tried to trade but was only offered 16,000 for my 2001 XLT, fully loaded, 7000 miles. At this point, it makes more economic sense to pursue legal remedies with Ford. One of my thoughts is to sue Ford for selling me a vehicle with a known dangerous defect, i.e., they knew of the stalling problem before my car was purchased. I feel any jury will be harsh on Ford at this point in time for selling cars with a such a dangerous defect - Pinto, Explorer now Escape. Ford is moving right along.
Thank you for the information.
#1554 of 4149 murphy27
May 11, 2002 (8:00 pm)
Oh yes, please, try to solve all of the worlds problems by suing someone. It is within your rights to seek legal remedies.. Most states have such legal remedies in the form of Lemon Laws.
Are you going to sue the government too for not forcing Ford to issue a recall? Or could it be that either there is no pervasive defect, or that the issue that some are experiencing is not a safety hazard to any driver that could pass a standard driving test.
If you have such strong feelings about Ford as a company and its previous vehicles, why did you buy an Escape in the first place?
Has the company you worked for ever sold a product that someone percieved as defective? Should they try to drive that company out of business?
May 11, 2002 (10:38 pm)
The information I obtained was from NHTSA. They provided the information they have regarding their defect investigation. You can find out how to order the information from their website. It appears that there was significant information provided by Ford to NHTSA that may have been on diskette. I'm not sure, but I didn't receive all of that information from NHTSA. They said they sent all of the documents, and that is why I'm guessing the other info was on disk. It seems like I read that somewhere in the correspondence too. In Ford's letter, several of the documents they referred to were referenced in appendices, so I am assuming those were on diskette, inluding the draft Technical Service Bulletin that was to have been issued in April.
I have not checked back with NHTSA since April 18 to find out if any additional documents were submitted.
I don't know what the outcome of the investigation will be. I would like to see the TSB and I would hope there is a reliable fix that works consistenly. It concerns me that there is no information out there that indicates the reason for the stall was identified and reliably fixed.
#1556 of 4149 NHTSA -On the Road
May 12, 2002 (10:05 am)
I am going to call them - the NHTSA - and see what I can get from them and then do a FOIA letter. Fortunately I have worked in law for 15 years and have knowledge of obtaining information from government agencies. Also, though I work in commercial litigation, I know one of the main firms handling the Explorer lawsuits and will call one of the attorneys for advice, if need be. Will keep you updated. BTW - had great satisfaction - was in a croweded elevator and one of the men had Ford ID on his briefcase. Long elevator ride - I work in a large highrise - and I asked him if he was a lawyer for Ford - he was and I got to tell him all about the pending Escape disasters in front of several people. Bet he changes his briefcase ID.