Last post on Sep 24, 2012 at 7:42 PM
You are in the Ford Expedition
What is this discussion about?
Ford Expedition, SUV
#1439 of 1707 Re: expensive front end alignment on 99 expy [katt3]
Apr 05, 2005 (8:39 am)
I to have just been robbed to get an alignment done on my 2002 Expedition. I was charged $380.00. The thing that really gets me is that they say this is covered by the normal 36 month 36k mile warranty. Well my millage at the time I took it in was 36,900. The thing that really got me was when I called the dealer to ask how much the cost of the alignment would be I was told $60. Nothing was said that there could be a need for parts to be installed to get the thing into specs. At this point I was being charged the $60.00 for the alignment whether or not I approved the other charges. I just spent $900. on new tires so I didn't have a choice. I think as many people as possible need to complain about this to Ford. I have already written my letter.
#1440 of 1707 Re: expensive front end alignment on 99 expy [expedition322]
Apr 06, 2005 (6:44 pm)
Before going off on FoMoCo, you need to realize: dealers quote a price for a basic job (FE align or brakes, for example) but until the vehicle is brought in and looked at, no one can know what other parts may be worn and need to be replaced. Rotors warp, ball joints wear out, etc. You should always require a shop (dealer or otherwise) to call you if additional work or parts are needed, with the price. If it is too much or seems out of line, you have the right to have your car put back together, be charged for inspection time, and go elsewhere.
I'm not a dealer or service guy; this is just standard procedure and everyone should be aware of it.
Apr 07, 2005 (5:33 am)
I think what he is talking about is the fact that the expy doesn't have adjustability in one of the required planes (can't remember if it is caster, camber or toe-in), but there is definately one that can't be adjusted without ordering a kit from the factory. It is done that way on Explorers too. If you run into the alignment problem under warranty many dealers will put the kits on. If it happens out of warranty you are on your own. The fact that the dealer didn't handle it at 36.9 is a differnet issue. Either the person is not a repeat customer and has no customer loyalty "brownie points" or they could have rubbed someone the wrong way which led them to not be so helpful. I guess the third option is that the dealership is in fact not that helpful. I am freinds with a LM dealer principle and from discussions with him, dealers have lots of lattitude to help in situations like this but it is at their discretion. A lot of their interaction they base on the loyalty of the customer too. If you are bringing it to them for service after buying it in the next town, they aren't going to bend over backwards to help you out. I guess we need more info to really try to understand it. I do agree that the dealer should have called before taking the liberty of doing the work.
#1442 of 1707 Rumbling Sound on Expedition before starting
Apr 17, 2005 (7:07 pm)
Sometimes I will hear a very low rumbling noise in my Ford 01 Expedition before I even start the vehicle. I will get in it, be doing something before taking off, and I will hear a low rumbling noise. What is this? Thanks.
#1443 of 1707 power window problem
Apr 21, 2005 (2:33 am)
1999 front driver's window does not go up or down. A clicking from the relay is heard and felt. Switched identical relays from fuse box and still no go. Checked for continuity by operating the switches and the continuity was good. Are there problems with these window motors? If so, best place to get a replacement?
#1444 of 1707 Re: Rumbling Sound on Expedition before starting [san_diego]
Apr 21, 2005 (4:41 am)
Rest assured, that is your air suspension pump-that is unless you don't have the air suspension?
#1445 of 1707 ..does anyone know?....
Apr 22, 2005 (6:57 am)
Does any one knows if the cross bars on the luggage rack for Expedition 2005 are the same as the cross bars found in 2002,2003 and 2004?..... hard to believe but I just purchased an EB 2005 Expi and it has just about everything BUT the cross bars..when I inquired about them i was told that the cross bars are a separate item to be purchased for about $180.00 from dealer. I have someone in EBAY selling a pair ($60,00) of these cross bars and I could save some money..but they came from an EXPI 2002...thanks for the help
#1446 of 1707 Re: 4.6L [ford_owner]
Apr 26, 2005 (9:48 am)
Hello, I am in the process of putting the K & N filter kit in my 5.4 Expedition and would like to know if you also had to change any of the exhaust system to accomodate the increase of air intake. I am doing this to improve my towing HP and gas milage.
I appreciate you info.
#1448 of 1707 Re: 4.6L [amorejon]
Apr 27, 2005 (7:42 am)
It sounds like you've already bought the kit. If you do install this, please note that if your vehicle is still under warranty, most dealerships will deny any warranty work associated with changing the intake and MAF sensor issues REGARDLESS OF WHAT K&N TELLS YOU. With that said, be careful not to apply too much oil when servicing your filter so as not to cause problems with your MAF sensor. I did have a K&N (just the filter) on my 03 Expedition about a year after purchasing the vehicle new. I noticed NO improvment in performance or mileage with the K&N. The only difference I noticed was a little more intake noise during acceleration.