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SUVs Saturn VUE Saturn VUE
3765 messages, Last post on Sep 29, 2009 at 7:00 AM
You are in the Saturn VUE Forum. Your Hosts are steve_ & tidester
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Replying to: shonrt1 (May 20, 2008 5:02 pm)
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Replying to: cottiescot (May 21, 2008 9:29 am) |
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Replying to: cottiescot (May 21, 2008 9:29 am)
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Replying to: drivven (May 21, 2008 11:19 am) Heres the complaint number: 10228536 It might take a couple of days for it to be searchable, but If anyone else would like to reference it might be helpful all involved. I have also contacted the consumerist(consumerist.com) and hopefully we can start a dialog with that group. BBB stated that its not lemon eligible because of Age. I asked for a formal complaint to be processed. I have documentation from the first major service visit. maybe, just maybe, they will assist those of us with these problems. I also discuss the suspension that have been worn since about 36k, and all the other oddities.
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Replying to: cottiescot (May 21, 2008 3:44 pm) They say what is causing the shudder is an "internal converter clutch failure inside the torque converter". The torque converter needs to be replaced in the transmission and it is approx. $2,000 to fix. I'm going to make sure they realize I pay nothing if this does not fix the problem. This really sucks. If you've tried to trade your Vue, you'll find the trade in value is next to nothing. Honda offered me about $5,000 for my 2004 that is in excellent condition (or so I thought it was in excellent condition).  This will be my last Saturn. Transmissions should not begin to fail at 50,000 miles.
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Replying to: shonrt1 (May 22, 2008 6:08 am) I haven't been brave enough to try and trade the car in. I somehow knew that was going to be the case. Saturn Coporate is rude and ignorant. they offered me 250 dollars for my inconvenience, and the regional manager was supposed to evaluate the VUE.. that has seemed to Dry up. Call Corporate see saturn.com for the number. I agree 50k is not good for a Transmission. The more people that complain the better! |
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My 2004 Saturn FWD V6 Saturn VUE has developed a "shudder" in the drive train that's prevalent in the 20 -25 and 30-35mph range under moderate acceleration or coasting. The vehicle had about 72k miles when this started. The frequency of occurrence is difficult to predict but seems to be happening as often as those specific conditions (mph/coasting) present - does not happen when accelerating quickly. I have addressed the issue with my local mechanic who has been servicing the vehicle for 2 years - local Saturn dealership is too expensive and never seems to correct problems satisfactorily. My concern with this issue is could it possibly cause loss of traction and lead to an accident or complete transmission failure. As this seems to be occurring in this model, can the NHTSA investigate? I have filed a complaint with NHTSA - #10231195. I too have had front-end bearing problems - got Saturn to pay for the part, but fad to pay labor for the repair. Lots of squeaking in the front end too - probably the springs are shot! Anyone have any ideas on how to correct??
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I am srry to say I bought a 2008 Saturn Vue at full price; the car has been nothing but trouble; I have a letter in my glove box and with my attorney that when the car finally kills me someone will know what happened and possibly pursue a lawsuit. The service manager at the dealership calls me a bitch and hangs up on me; the salesman tells me he has been paid and it is no longer his problem; other Saturn dealers will not help me because I did not purchase the car frm them; GM will not even talk to me, telling me I must go back to the dealer; local media will not pursue any of the issues as the dealer of purchase is one of their advertisers; national media won't pursue the issue as there are too many worse issues with car dealers and referred me back to the Better Business Bureau, who says thay they may get to my complaint in a few months as there are many others ahead of me with some of the same issues with this make and model. The car that the dealer had ready for me was not the car that I originally purchased; I trusted them, what a fool. This car frequently jumps forward when I am stopped at an intersection to the point that I have been stopped by three policemen for doing something called Powerbraking, and have been issued warnings for same. Only after much discussion am I able to avoid a ticket. The brakes frequently fail when braking frm high speed; the dashlights work only intermittently; the tailights do not work, but the brake lights do - i have also been stopped for this at night; the headlights go off and on at night; the wipers only work on high; the car has many rattles and squeaks that come frm different places in the car at different times; the cruise control comes on by itself - I think this is somehow related to the constant trying to push me into the intersection, or into the car in front of me; the right front wheel pulls to the right when the brakes are applied; the car constanly vibrates when driving over 35 MPH; the tach goes frm 900 to 1300 RPM when sitting at idle, and finally, the windshield washer fluid container leaks. I have begged the dealer, Saturn Corporate Customer Service, and GM, to replace the car since it had 61 miles on the odometer as promised by the salesman up to 1500 miles at any time; Saturn Customer Service says to just keep driving it and these issues will work out. And the dealer says I am a lying bitch. I couldn't make these things up. I have tried to trade the vehicle in but first of all, I owe too much on it, and when I am honest and tell what all the problems the vehicle has, the dealerships all tell me they can't help me. Any advice would be most welcome. I don't want to die - the last incident of the car trying to jump into traffic was at a railroad crossing. Thank-you for your time. |
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Replying to: vueblue2 (Jun 22, 2008 9:05 am) You didn't mention whether anyone had even bothered to examine your VUE or to perform any diagnostics related to the problems you mentioned. Did they and, if so, what exactly did they say about it? tidester, host SUVs and Smart Shopper
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