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3765 messages, Last post on Sep 29, 2009 at 7:00 AM
You are in the Saturn VUE Forum. Your Hosts are steve_ & tidester
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Replying to: shonrt1 (May 18, 2008 6:51 pm) Several trips to the Dealership, and the same unable to reproduce garbage. Along with this issue, I have also had to have front wheel bearings replaced 2x times at nearly 1400 a pop.. Both under warranty. once at 77k and the second at 99k. Along with Abnormal brake wear and replacement.. rotors every 15k brake about the same I have complained to Saturn, and they have been rude and unresponsive. Saturn of lmhurst IL is the worst dealership EVER. With Both wheel bearing replacements, they told me it was tire noise, I replaced the tires, and in both occasions it did nothing, When I returned to the dealership they REFUSED me entrance to the Service bay and told me that there was nothing wrong with my car. I returned the next day and the Service Manager Kevin told me to take my car to another Saturn dealer. Amazingly enough The 2nd Dealership found the problem immediately. (Wheel Bearing) Unfortunately the transmission shudder only happened once, the major concern was the wheel bearings. The 2nd tech eluded that there were Many issues with the Wheel bearings and that it would be surprising to replace these. My mileage ran out, but I can make the Transmission shudder in 30-35 miles an hour... My 2nd and Last Saturn.. and Never again GM. Corporate Saturn stated that the region Service manager would be examining the car,  the 2nd dealership, and in the meantime they would be sending me a Service voucher for 250 dollars. The voucher never came, or the appointment setup. I called in the beginning in May, and was told the paperwork was missing. They sent me the voucher.. and told me no further assistance was available. I stated I would be contacting the Better Business Bureau I have a case with the Better Business Bureau opened, however it falls outside of lemon law repurchase.. I am waiting further communication from BBB to file a complaint. Saturn called me back to tell me that their position has not changed. Message boards like this is my first stop. Next You Tube, then the consumerist, after that... My local Paper. Can you believe the arrogance? Anyone have the same or similar issues with their 2004 VUE?
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Replying to: cottiescot (May 19, 2008 2:56 pm) Has anyone heard of a recent recall on Saturn Vues just released this May? I feel your frustration I too have same issues. Dealer has never been able to find the problem ... the only problem is that I bought a GM product, bad move on my part!
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Replying to: nelson (May 19, 2008 4:47 pm)
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Replying to: drivven (May 19, 2008 5:24 pm)
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Replying to: shonrt1 (May 19, 2008 7:17 pm) It might be time to get the National Highway Transportation and Safety Adm involved. (that title is prolly wrong.) Just curious.. are these REDLINE VUES?
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Replying to: cottiescot (May 20, 2008 1:58 pm) File a Complaint Please take a few minutes to report on your dealers too: Dealer Ratings and Reviews Thanks! |
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Replying to: cottiescot (May 20, 2008 1:58 pm)
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Replying to: shonrt1 (May 20, 2008 5:02 pm)
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Replying to: cottiescot (May 21, 2008 9:29 am) |
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Replying to: cottiescot (May 21, 2008 9:29 am)
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