Last post on Nov 18, 2013 at 9:02 PM
You are in the BMW X3 & X5
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BMW X5, Auto Body, Engine, Suspension, SUV
#277 of 685 Re: BMW X5 2001 Front Differential Failure [summitgeek]
Apr 14, 2005 (1:59 pm)
My wife purchased a 2001 BMW X5 3.0 in June of 2004 with approximately 44,000 miles still under manufacture's warranty. The vehicle was checked by BMW of Turnersville (New Jersey) for its routine check-up at approximately 49,000 miles. On Monday, April 11, 2005, approximately 5:00pm as she was pulling into the school to pick-up my daughter, the vehicle, as my wife describes, started to slow down and buck back and forth until it went into gear again with a lot of noise. She drove a few feet more to clear the traffic behind her and parked the vehicle. She started the vehicle and it started up as it normally did. But when she tried to put the vehicle into gear she heard a loud noise. My wife called me and stated the incident that just occurred. I told her to call a tow truck and have the vehicle shipped to the BMW dealership. When I arrived on the scene, I started the vehicle and it started up fine with no lamp warnings. But as I tried to move the vehicle into gear I heard loud noise that seem to be coming from the transmission. Still, no warning lamps showed that anything was wrong with the vehicle. Also, I noticed that while the transmission was in the (P- park) gear, the vehicle continued to move backwards at a slow pace due to the slight decline on the road. I had to literally, keep a foot on the brake and set the parking brake in order for the vehicle to stop moving. My question is, this vehicle is only 4 years old and I ran a carfax report prior to purchasing the vehicle from a Chevy dealer in NY State which came back fine. It just turned past 59,000 miles. Currently, the BMW (NJ) Dealership diagnosed the problem, but will have to drop the transmission in order to diagnose the problem further. Upon further investigation, the dealer seems to think that the differential was tampered with. Or that someone had did some differential work done on the vehicle. The only front end work that was done on the vehicle was when the same BMW dealership replaced the control arm that failed at 49,000 miles. So now the dealership is telling me that second party warranty company will not fix the problem because of some type of work, they think, was done to the front end. They also said that a screw was missing from somewhere. I'm still fighting with the dealership to correct this problem and have it fixed.
#278 of 685 Re: BMW X5 2001 Front Differential Failure (njbmwx5)
Apr 14, 2005 (3:52 pm)
I assume it is not a BMW CPO warranty and is out of drivetrain warranty, as you mentioned a Chevy dealer.
You have two issues to deal with - the third party warranty plan and your local BMW dealer. First, I would find the exact specifics of your warranty - read the fine print and know the exact problem. Second, the dealer needs to give you a clear and specific diagnosis and proposed resolution. Do not depend on the BMW service department to decide if the warranty company will pay - you will need to push this directly when you know the exact issue.
Last step once unsatisfied by the dealer is to call BMW (800) 831-1117 or email at CustomerRelationsbmwusa.com.
#279 of 685 Strange....
Apr 14, 2005 (4:01 pm)
It seems highly unusual that a dealer would want to stick it to you instead of the third party warranty company. What would be his motivation for telling the third party warranty company that they should not cover the work that needed to be done?
Wouldn't most dealers just go ahead and do the work, take the money and run?
If it were a BMW warranty then I would understand, but a BMW dealer and a third party warranty (BLANK CHECK)??
Just doesn't compute.
Or your BMW dealer may just be crooked enough to bill you and the third party.
#280 of 685 Re: BMW X5 2001 Front Differential Failure (njbmwx5) [kobayashi]
Apr 17, 2005 (11:25 am)
On Friday, April 15, 2005, I received a report from the BMW dealership in reference to my wife's vehicle. I was told it was the front differential. A few hours later I was called by the BMW dealership who stated that the warranty company will not pay for damages caused by the driveshaft. I called the dealership back and explained to the service department that they told me it was a front differential, not the driveshaft. He then started to explain about how the assembly of the differential and driveshaft is all put together. I must be honest, I don't know that much about the driveshaft on the BMW, but I did tell him that he told me that it was front differential and not the driveshaft. I called my warranty company and they told me that if is the front differential, all cost would be paid and they will start a claim. The dealership has yet to call them back. I believe in some ways, the dealership wants me to pay the cost of the repair, which is $4800 and not the warranty company. Any input on the difference between the front differential and the driveshaft on the 2001 BMW X5.
#281 of 685 Re: 2005 BMW X5 - No CD player [mynextcar]
Apr 17, 2005 (6:30 pm)
I would like to buy a CD changer from eBay and install it in my 2001 BMW X 5. What model number should I look for? How hard is it to install?
What about upgrading the navigation system from a CD to a DVD?
#282 of 685 Re: DEAD BATTERY [yagit1]
Apr 18, 2005 (12:01 pm)
With the car off and and the key removed, the radio will work if you press the on/off knob. Maybe the knob was accidentally hit and the radio was left on to drain the battery.
#283 of 685 Re: Transmission Indicator Light [stevex5]
Apr 18, 2005 (4:00 pm)
Yes, I have a 2001 BMW X5 and my light seems to always stay on as well. I always thought that it was suppose to. Now, you have me wondering? Maybe it varies by model and excessories?
#284 of 685 Re: Rear window regulator [hilo1]
Apr 20, 2005 (10:29 am)
I'm with BMW of North America, LLC and read about your disappointment with your window regulators. Please be assured that we do everything in our power to consistently improve the quality of our BMWs and our BMW original parts.
Here's some information on the new window regulators you have installed in your X5:
All BMW authorized parts and accessories are warranted against defects in materials or workmanship for the balance of the New Limited Vehicle Warranty, or two years starting on the date of sale for parts sold after April 1, 2003, whichever is greater.
If you have any more questions regarding the Original Parts and Accessory Warranty, you can reach us at (800) 831-1117 and mention Reference # 200511000467 so that we can help you more efficiently.
#285 of 685 Re: homeouner [homeouner]
Apr 22, 2005 (3:32 am)
If your X5 is still under warranty I would still use the reconmended oil, If not I would use any very good market oil. As for your coolant lite check at your coolant resvoir there should be a 2 pin black connector connected to a grey piece at your coolant level tank, check there, if it is connected take it off and place a jumper wire across the 2 holes in the connector going to your tank, your instrument cluster should not read low level now, if it does then you have a broken wire from there to you instrument cluster, is the light does go out then you have a bad level sensor.as for the black tank and tubing that is for your air suspension it should have either a 221 0r 220 option if it has that compressor back there. if you do not see a switch up near your main light switch then u have a single axle air system, that is use for leveling the car when you have a heavy load in the back
#286 of 685 Re: DEAD BATTERY [yagit1]
Apr 22, 2005 (3:49 am)
BMW has had a time with bateries, that is why they are changing companies this year. But no your battery should not go dead in that short of time. See if they will replace it with another brand.