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Toyota Highlander

10948 messages, Last post on Nov 30, 2009 at 10:34 AM
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Replying to: skutflut (Jun 12, 2005 2:06 pm) Right now they said if it is the #2 cylinder ring, they would cover it. If not, I would have to cover the repair since it was a 'goodwill' fix. I've done all the maintenance and was planning on keeping it for 13 - 15yrs. (I had my Honda Accord for 13.5 yrs and never had any issue except upkeep maintenance) I feel as if they should fix it since there are problems out there and they didn't fix it right the first time - even thou it was done as 'goodwill'. Any help or advice would be greatly appreciated. loadlor |
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| A "Goodwill repair" is exactly that, a one time evaluation and attempt to resolve a problem. Toyota is not liable after the repair is completed unless the vehicle is still under warranty. I went through the same problem with Nissan Corp.on a vibration problem on a 1994 Maxima. The problem was never resolved, no matter how many phone calls I made to customer service. The best advice I can give to you is be persistent with customer service if you still feel strongly about your problem. If they wont budge, unload the vehicle, preferably to a Toyota dealer. That puts the problem back in Toyota's lap. | |
| I have a 2005 highlander 6cyl w/3rd row, the book says that it has the wiring for a trailor tucked under the body bumber, does anyone know where exactly this wiring is, if it does exist. | |
My wife and I just bought a new highlander with XM in it, and we are both Sirius subscribers. I was told there was nothing they could do since it was factory installed, but I have a hard time buying that- is that true? Thanks.
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Replying to: mdewitt23 (Aug 26, 2008 6:12 am) |
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My wife drives a 2003 highlander and recently while getting the car serviced the mechanic advised her to have the timing belt changed. The car has been driven 66,000 miles and typically the belt would be replaced at 90,000. The mechanic said that because the car is five years old there is a possibility that the belt has become cracked. Accepting comments on whether this is a scare tactic to drum up business or does in fact the age of the belt make a difference! Thanks.
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Replying to: dawells (Aug 27, 2008 10:24 am) |
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Replying to: dawells (Aug 27, 2008 10:24 am) My '92 LS400 now has 162,000 miles.... I'll be sure and post when the belt fails, if........ |
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I have an 02 HL V6 AWD 90K miles. Always serviced at dealer with shorter than recommended intervals. Hopefully someone can help with this problem. Last Spring CEL comes on. Check oil, level is low. Add oil. Continue checking oil and note continued consumption. Discussed with dealer and they top off oil and I bring back twice. After 500 miles oil is 1 quart low. Next time after 900 miles oil is almost 2 quarts low. Dealer agrees oil comsumption problem. Also, have intermittent exhaust smoke on startup. I'm aware of and have the paperwork for the oil sludge settlement of which my HL is covered. Make my case to the dealer that blue smoke and oil consumption is cover under this settlement. They remove valve cover ($125)and say no sludge problem therefore not covered under the settlement. Dealer says must be something else. SA tells me $5K to rebuild engine if that is the problem. I call number on settlement paperwork (Toyota corporate), give them details. They have dealer SA call me back and say they need to again remove the valve cover to determine the problem (another $125). He says that they may have to do some type of pressure test, doesn't give cost. He also says that if problem is valve guide the cost is all mine. If the problem is bad rings, Toyota will share in the cost, whatever that means. If anyone can provide any input/advice on this topic it would be greatly appreciated. I know very little about engines. Also, I read on Edmunds (post 10840) that a clogged PCV valve could cause excessive oil consumption. That's apparently a $10 item. Can anyone verify if this could be the problem. Does anyone know the cost to repair valve guides or the cost to repair bad rings? thanks in advance for any solutions!!
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