Last post on Oct 26, 2013 at 4:56 AM
You are in the Ford Explorer
What is this discussion about?
Ford Explorer, Mercury Mountaineer
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#720 of 6400 Problems and troubles
Apr 26, 2001 (5:46 am)
I think what ACE is saying about FORD not standing behind their products is largely a dealer issue and a factory quality control issue. I've owned a 1994 and now a 2000 and the new one is about twice the price and about half the quality.
But if you have a good dealer, you have a much better experience/feeling about the vehicle. The trouble is that most dealers (and this includes GM and Chrysler) dont care about doing a good job in service... and wont work with the customer to get the problem resolved. Part of that is that they employ a strategy of "the more times they come back for service, the better" and the other idea is that they dont care. The mechanics that work at my dealership, although ASE certified are mostly all on their first job right out of school.
ACE, I feel your pain and am sorry about your issues. I think your best course of action is to speak with an attorney and decide on a plan. Keep in mind that some explorers are made in Canada, Mexico, and the USA and "quality" may vary from plant to plant and some people may actually have a good experience with their vehicle... although happy customers are typically not as vocal as those with problems.
I hope you can find peace in another ride, and hopefully soon...life is too short to be irritated to the point that it affects your wellbeing and health.
#721 of 6400 O/D light flashing also
Apr 26, 2001 (4:42 pm)
I have a '95 XLT with 74k and have had minimal problems until recently. Never dealt with a dealer service dept. until recent recall on sway bar. I was pleased because it fixed problem that I thought was a bad shock. Mysteriously my check engine light came on 4 days after having it in the shop. HMMMM... That next day they called to see if everything was OK. It wasn't, but thought I would try to diagnos myself before dishing out the cash.
Spark plug change got rid of CE light, but a few days later the O/D off light began flashing. I have read some posts that have also been through this. Fluid was ok and Haynes said take it in. Took it to different dealership, friend is asst. mngr. of service dept. to have it checked out. My problem was shift solenoid which they replaced for $600. I apparently got a deal $54/hr rather than $68/hr.
Now my check engine light is on again. I am thinking that my problem is throttle control sensor because engine surges rythmically. That may have caused trans. sol. problem. Error code says that EGR valve opening not detected.
Did anyone have engine sensor problems proir to O/D off light flashing?
I would like to hear more about problems "95 owners have or are having since we seem to have same truck with similar history.
Other problems I have.
-Dome light will not shut off after ignition.
-Top brake light gives initial flash then nothing.
I like my Explorer, and want to keep my friend, so I am trying to avoid bringing it back in.
If anyone else has suggestions let me have em.
Apr 26, 2001 (7:20 pm)
I agree with Mazman1 regarding your Explorer. Life is too short to be so angry with one vehicle. I can understand your fusteration completely. I got rid of the lemon vehicle (oldsmobile gutless ciera) and went to a new car company. I have had good experiences with both my 96 and my 2000 explorers so Im crossing my fingers that they will give me trouble free miles as they have to date. If I was in your position, as I would to be ticked at Ford, I would dump the Explorer(because if its worth nothing, then its only going to cost you more money to keep fixing)and get a new/used vehicle from a different car company. Goodluck
#723 of 6400 95 Explorer needs new transmission
Apr 30, 2001 (3:55 pm)
My'95 XLT O/D light began flashing last Wed. with the auto appearing to be stuck in 1st gear. Since I had been at the dealer about 3 weeks ago for an electrical problem, I assumed that the problem was related to this. But, when I took the auto in the dealer said that the clutch was burned out and I would have to fix the transmission at an est. cost of $2100. I have a couple of questions:
-Why didn't the computer diagnostics done 3 weeks prior to the o/d light flashing indicate that there was some problem with the transmission? Aren't some kind of codes supposed to show up or do they specifically have to be looking for some problem in the transmission vs. the electrical system? The car was taken in b/c it wouldn't start, not specifically for an electrical prob.
-Is it reasonable for a transmission to fail at 95K miles? Is this reasonable wear and tear? We have kept up with the scheduled maint.(60k)
-My check engine light has been on for about 16 months, paid $400 dollars in late '99 to have repair done to correct it. When it came back on, was told it was a sensor problem and just tighten the gas cap. Could this have been indicating some prob. w/the transmission that we just ignored?
I took my car to a transmission shop for a 2nd est. and the need for a new transmission was concurred. Sorry so long, but now I'm totally frustrated, going to be out $2300 and wondering if there was anything that could have been done to prevent this problem! Any advice(or support) would be appreciated. Thanks!
#724 of 6400 Suspension question
May 01, 2001 (6:59 pm)
Does explorer's and mountaineers all come with the non lubricating ball joints? does anyone have the problem of creaking noises during hot dry days? if this is common is there any type of fix?
#725 of 6400 Ford Quality
May 02, 2001 (7:18 am)
To add my $.02 worth on the quality issue. I owned one of the first Explorers when they came out, a '94 model and a '96 model. All were very low maint. vehicles. The last one was one of the best vehicles I ever owned and never even went back to the shop for service. It did have a throttle sticking problem(and because of high mileage, I traded it.) It's unfortunate that Ford and Firestone have stuck their heads in the sand and ignored the issues with the tires and in the process destroyed the resale of many Explorers. Last week while at a Ford dealer to get my new Expedition checked, I saw a Firestone Wilderness AT they had just pulled from an Exped. and if you had seen the inside of the relatively new tire, you would surely remove the tires if you still have them(I removed them from my new truck and paid $600 out of pocket for Michelins)because my family's safety is worth more than that to me. ANYWAY, Ford has obviously let quality slip to save money. I know a dealer and he says his sales are off because Ford won't produce a reliable vehicle for them to sell. Look at Escape(a good vehicle but dealers have been ordered not to sell them 4 or 5 times already due to dangerous problems needing correction, just ask people abotu the fuel odor in teh interior), Exped.(many have the transmission/engine problems, many like me have a vibration at highway speeds coming from the rear-end that can't be corrected). Again, Ford shafted dealers by reducing the rates they reimb. them for warranty work(ask any Ford dealer mechanic about it). My Exped. even lost the rear-end fluid at 300 miles and had to have a new rear axle(no, Ford's dealer rep. in Detroit wouldn't do anything for me other than pay for a rental). Thank God I leased it so that I'm not stuck beyond 2 years. It's a real shame that they keep trying to take cost out of the vehicles with unproven parts and engineering and it is us who ultimately pay. I really like Fords and there are many good aspects about them, but unless they are reliable and trouble free, they are not going to sell Yeah, I know GM is bad too, probably worse than Ford, but this is a Ford board. I hope the 2002 Explorer is a solid performer, otherwise the line for a Pathfinder is going to get alot longer.
I would like to trade me other vehicle for a 2002 Expl. but I'm too scared to try another Ford right now..Good Luck
May 02, 2001 (8:33 am)
I agree completely with what you said. I'd just like to add that Ford engineering/design is not totally at fault here... a large part of the blame should be put on the build quality and poor quality control coming off the Ford factory lines. Lots of the issues I see are vehicles that just were assembled incorrectly.. And it is not entirely the UAW fault either. Ford asks the line workers to work longer hours with fewer staff, and have an attitude that if they can get it to roll out of the factory, the problems/ defects can be fixed by the dealer WHEN they are encountered by the customer.
May 03, 2001 (4:41 am)
Why can my Pathfinder be such a quality/tight vehicle and all three of my Explorers (96 year being the best) and my 2000 Expedition be so poorly built. I have had the Expy only 6 months and already found that it can not be kept in alignment (eating up the R front tire), the gas tank came from the factory leaking, an incessant rattle comes from the passenger door and seat, the cheap plastic grommets holding some of the vinyl trim are already coming out. If the non-domestics can put together a quality vehicle in the same market why can't we?
#728 of 6400 Cheap and Plastic
May 03, 2001 (3:38 pm)
It's to bad the quality has gone down hill, I finally got my front suspension taken care of by my dealer though as always the dash or the middle console still makes noise i think thats a permanant noise from the plasic meshing together, I can deal with that noise. seems all explorers have the same plastics or dash noise i think?
#729 of 6400 i'm happy to say....
May 04, 2001 (5:01 am)
that the only noise that comes from the dashboard of my exploder is when i bang on it in frustration because something else has broken or isn't working correctly.