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#572 of 6400 1994 Explorer Speedometer/Odometer problem
Mar 01, 2001 (6:40 pm)
I'm looking for some much needed help. I purchased a 1994 Explorer in 97. It had about 37500 miles. Shortly thereafter the speedometer started behaving badly and would not indicate the proper speed. Ford replaced the speedo head unit. Well here's the problem. Even though Ford did it and recorded the change the vehicle is now classified as "true mileage unknown" which significantly affects the resale value. Has anyone heard about this before and do I have any recourse?
#573 of 6400 Is the 98 a junker ?
Mar 04, 2001 (9:52 pm)
Mine is. Three years old & 50k miles.
7 recalls, rear wiper replaced twice, hood shocks failing, seat sagging (I weigh 165), paint cracking, transmission slow to shift, runs rough in cold (50 degree) weather.
Of the 6 people I know who have a 98 to 2000 explorer only one is happy. One of them is lucky enough to be able to return theirs under the lemon law. Others have had far worse problems than I have. Things like the front brake locking up at 65mph.
Mar 05, 2001 (4:13 am)
Also was a POJ. In addition to many of the problems you listed, I had an unpredicatable and dangerous stalling problem. It would leave me stranded in the path of oncoming traffic. I would have to quickly put it in neutral and restart it then shift to drive and floor it to get out of the way. Stay away from any explorer newer than a 96 model year.
#575 of 6400 explorer
Mar 05, 2001 (8:25 am)
Due yourself a favor buy a toyota
#576 of 6400 '94 explorer 4wd warranty/dealer problem
Mar 05, 2001 (12:16 pm)
hi all, Maybe someone can help me with my problem. Two years ago I bought a used '94 explorer 4wd and bought an extended warranty, the "powertrain plus" for $895. When I brought it in for the recall tire exchange (they gave me general tires) the mechanic said I needed new u-joints,bearings and ball joints.I asked if that was covered by warranty at the service desk and they said they didn't think so .I siad I would have to save up the money for the $800+ job and they said a wheel could come off. In january I came with a radiator leak and muffler noise. They told me I needed a new radiator and an entire AC system that would cost $409 for the radiator and $1200 for the AC system.I had them fix the muffler noise(it needed a sleeve) and they flushed the radiator and put in sealant,for a quick fix. I explained that I was worried about my dogs getting sick from the anti-freeze leak. Again I asked if anything was covered by warranty,again they said they didn't think so. I later checked the warranty and found that some of this was indeed covered by the warranty and the warranty expired the next day. I called the dealer the next day aand they called the warranty people who agreed to honor any work orders issued on that day.I brought the car in and a warranty guy looked at the problems the service people had listed and stated that nothing needed repair.Someone is not telling the truth and I'm out of luck.I called the owner of the dealership but no one has returned my call.Now the rear-end is making noise on take off.I work hard for a living and this car cost me nearly$16,000 and is going to cost alot more if I'm stuck with these repairs. Any advice out there?
#577 of 6400 warranty issues
Mar 05, 2001 (12:52 pm)
You should contact a lawyer. It sounds like you have a good case against the dealer for fraud and misrepresentation. What state do you live in? In California you could also bring a case for unfair business practices. You may also have a case against the insurance company for breach of contract and bad faith. Litigation is unpleasant, but may be necessary to keep scum from cheating you.
P.S. to tallimeca - my extended warranty may not be cheap but it is bumper-to-bumper for six years and i can bring it to any auto repair shop. your simple powertrain warranty wouldn't have covered my repairs or those described above.
Mar 05, 2001 (4:43 pm)
my warrenty is bumper to bumper 6 years/60k aside from normal wear parts(brake pads, unless failure is caused by defect, engine oil and fluids, and tires-tires are covered under their own manufacturere's warrenty)....It is not just drive train. It has to be repaired in either a ford, or ford divisional (ie lincoln/mercury) shop. My repairs are done by the dealership anyway. Local garages have not done my vehicles any justice.......i would still be driving my 90'eddie bauer bronco hadn't they blown my engine repairing a coolant leak!!!!
#580 of 6400 steering problems and warranty question
Mar 06, 2001 (9:26 am)
I have found this forum to be very informative. I recently had the throttle body recall fixed and the chain tensioners replaced, and I went into the repairs with a lot more information than I would have otherwise had. So far my '98 XLT is running much better. I also have the steering groan when turning left, especially at slow speeds. I have been told by the dealer that the Y-brace, U-bolt and PS hose need to be replaced for about $320. If that doesn't fix the problem the rack will have to be replaced--probably at least another $680. I do have an extended warranty that should cover the rack if that is necessary, but probably not the initial repairs. Does anyone know if Ford is covering any of the costs of the steering repairs since this is a known issue? No biggie if not, but if they will pay I will let them.
I bought my XLT a little over a year ago with 30K miles on it, and so far these plus a failing radio display (covered under warranty) are the only repairs other than normal maintenance. I now have almost 48K miles on it and I'm really pretty happy with the Explorer. I definitely enjoyed it during the December snows.
As far as extended warranties go, I purchased 48 months 48K miles (from the time and mileage of purchase) premium coverage when I bought the Explorer. I also paid a premium price of $1800. I was reviewing the contract to see if the steering problem would be covered when I noticed that repairs are covered up to $1500. I also have towing and rental coverage. I am concerned about the repair limit, and for the price I feel it should have been higher. I can cancel with a pro rata reimbursement, and I was considering doing that and getting one of Ford's plans. My dealer won't accept payment from any third party warranties, so it would make repairs easier. I would be very interested in hearing if Ford's plans have limits on repairs. Or if anyone is very happy with their third party plan I wouldn't mind more information.
Thanks in advance.
#581 of 6400 more on warranties
Mar 06, 2001 (5:26 pm)
congrats tallimeca that is a good deal for the warranty! i'm sure i could have saved money if i had shopped around but i was able to throw it into the loan package and the coverage is comparable to yours. i am not sure if i would want to be wedded to ford dealers for repairs as there is reason to question their objectivity (as you can see from this forum) and i have a good independent mechanic.
to blfugie: it sounds like your warranty is overpriced, esp. with the cap. most of the ford plans i saw had coverage gaps and/or high deductibles but i don't think you can do much worse pricewise.