Last post on May 05, 2013 at 7:47 AM
You are in the Ford Explorer
What is this discussion about?
Ford Explorer, Mercury Mountaineer
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#4329 of 6385 2004 Ford Explorer Transmission Problems - PLEASE HELP!!
Sep 08, 2005 (9:49 pm)
Single mom needs your suggestions, comments, ideas.
1994 Ford Explorer, 43k miles, bought in 1998 from local, medium sized, reputable dealership. I had purchased my two previous vehicles there and had no problem with them. I saw the Explorer before it was detailed and it looked brand new. The previous owner had bought it new at the same dealership, which also wins awards for its service.
The vehicle has served me well with one exception - the transmission.
When the vehicle had 60k on it, I was stranded in another state and need to leave it there to get a completely new transmission. Had the local, large, Ford dealership put it in. (Had to rent a vehicle and drive back 600 miles RT to pick it up!) FYI, I had towed a 1200 lb small horse trailer with about 600 lbs of gear with this V-6 a few times, once up and done the hills of West Virginia. I thought perhaps I had caused the problem although the vehicle was rated to pull 3500lbs. I asked the service manager where I had the new trans put it if I had cause it and he said no, that Ford 1994 Exploreres had a history of trans problems. (NOW I see info while seraching online that Ford offered to fix transmissions in 1994, although it wasn't an actual recall.)
Everything has been fine since then and the vehicle has run perfectly. (I service it every 3-4k miles). Additionally, I have not towed at all since the new trans went in, and do not abuse the engine. Use 4 wheel drive for 10-15 minutes a handfull of times when we a bit of snow. I've driven it around our local, rural area, and on several long trips (highway driving). I use the cruise control frequently. I now have 123k on the vehicle.
This past Sunday I was driving on an interstate, using cruise control, when I went to put my foot on the gas pedal to speed up to pass another car. Just like that, with a snap of your fingers, and my Explorer started to loose power, acting like it was out of gas. (It wasn't) I was able to get to the side of the road, called AAA, etc. Had it towed to my the local Ford Dealership where I bought the vehicle. They called today and said it needed a new transmission that 'something broke in the trans'. The vehicle is worth mega $$ to me, and is in exceptional condition in paint, interior, etc., but not worth putting $2300 into with 123k miles. I was REALLY hoping to get another 2 years or rought 20-25k from it.
In my humble and where cars/trucks are concerned, uneducated and inexperienced opinion, I don't think a vehicle should need TWO transmissions by 123K, but then I have no clue. I'm thinking of contacting an attorney, but then I don't have the extra $$ for a new use car, let alone an attorney. Never-the-less, I feel that something was wrong with the vehicle for the start, or something is really wrong with Ford transmissions. Since the last trans went in I have since heard that the 2004 Explorers has trans problems coming directly from the factory. What I read tonight corroborates that. What I'd really like to get is for Ford to put in the second and new transmission for free because I don't think I should have had to replace it at 60k. Or I'd like to get 'some' kind of compensation.
(Sheesh! My brother drives his Chevy's until they have 200k on them! ) I don't know what to do or where to start, but 2 trans in 123k miles seem unacceptable to me. BTW, I just ran across this site when I was looking for information on the Ford Explorer trans. I'll thank you sincerely in advance for any advice, comments, or ideas you can offer about what those of your more experience car owners/mechanics think I should do. Thanks!!
#4330 of 6385 Re: 2004 Ford Explorer Transmission Problems - PLEASE HELP!! [skylerlee]
Sep 08, 2005 (10:49 pm)
So it looks like you got approximately 60K out of both transmissions. I do not think this is normal. However, an attorney will not do you any good. It will cost you more for legal advice/court costs than putting another transmission in it. I would suggest buying another low miles 2001 or 2002 Explorer if you can afford it. Make sure you buy an ESP Ford backed warranty on these as well. Shop the net for an extended warranty.
Both www.fordwarranty.com and www.fordwarrantys.com offer much better prices than the dealer.
#4331 of 6385 Re: 2004 Ford Explorer Transmission Problems - PLEASE HELP!! [skylerlee]
Sep 09, 2005 (4:32 am)
Sorry to say I have no good news for you. I have had extensive experience with the early Explorer Transmissions. All the 1991 to 1994 have the same 4.0L V6 engine and the same A4LD automatic transmission. I had a 1991, one of the first produced, and a 1993, I had to rebuild the transmission in both of them. I am a tech and I did it myself, and I can say they are crap and not designed to last, hench the nomenclature that they give the transmission, Automatic 4 speed Light Duty. It is a modified C3 part french, part german made transmission that does not belong in a truck, not even good for a small car. The C4's that they used in the earlier car's, mustang's, etc, were much stronger. The only way they could last is if they were totally babied. If anyone had a good one, they were one of the few lucky ones. I have posted here on Edmunds for many years about how bad these transmissions are.
The Bottom line is - Get rid of it and find something better. Be sure to do your reseach first!
#4332 of 6385 Gear shift lever broken-Ford Expl 2002 -please help !
Sep 09, 2005 (6:38 am)
I own a Ford Explorer 2002 and the gear shift lever has been broken. I was able to take apart the broken part. The dealer has told me over the phone, that I need the whole steering column which is more expensive. More than that, myself and the car I'm located overseas but I have a friend in New York who can order the broken part from someone willing to locate a dealer or used auto shop which can sell only that part.
To any member who can help me, please provide the e-mail address where I can send pictures of the broken part.
Maybe someone can help me locate a place from where to order the part with the help of my friend.
#4333 of 6385 Re: 2004 Ford Explorer Transmission Problems - PLEASE HELP!! [electricdesign]
Sep 09, 2005 (12:20 pm)
Guess I was lucky. My 94 Eddie Bauer Explorer is still going on the original transmission at 140,000 miles. I had it serviced every 30,000 miles, and didn't tow with that car, but didn't baby it either. It went through some bad years at the end, when my son had it, and still held up. He gave it to his girlfriend at 120,000 miles. She put another 20,000 on it, and sold it. The engine is getting loose, and the tranny sometimes flubs a gear, but she's still going. I considered it one of the best cars I've ever owned.
#4334 of 6385 Re: Transmission noise when accelerating [explorer02]
Sep 09, 2005 (1:07 pm)
My Explorer also has a very annoying noise when accelerating. Only occurs during acceleration ... like a strange grinding noise under the car. I've taken it to my ford dealer twice ... they kept looking for something loose and thus have not repaired anything yet. My husband is guessing a heat shield or bearing ... if you have any ideas, please let me know so I don't waste a 3rd trip to the ford dealer.
#4335 of 6385 Re: backup system [swschrad]
Sep 09, 2005 (1:58 pm)
Thanks. I printed that out and now have some ideas of what to try. Now all I have to do is see how easy it is to get info from Alldata.
Any progress with this? My backup warning sounds even when nothing is behind me. I'd like to figure out how to test the components without just replacing parts by chance.
#4336 of 6385 cigarette lighter
Sep 09, 2005 (4:24 pm)
i need some help i was getting a dime out of my power adapter it is not a cigarette lighter it is just an adapter anyway i was getting the dime out with a knife and i sparked something down in the adapter anyway now it is not working and i guess i tested the right fuses and if they were the correct ones then they all work so maybe i am not testing the right one or there is another problem could someone help me or tell me where the correct fuse is located i travel alot with 3 kids by myself and i need this adapter to work so i can charge my phone so could someone please help me i am beggeing
Sep 09, 2005 (5:27 pm)
heard much about the liftglass problems (lower section) 02-05. had ours replaced - and now it seems to have popped off in one section, dealer said they would replace for free. first i have heard of a replaced part failing. anyone else have this happen?
#4338 of 6385 Re: backup system [nvbanker]
Sep 09, 2005 (6:52 pm)
all sensors are same in the factory backup aid... with both an IR transmitter and receiver in the sensor. if one goes open, and I had one knocked out in a rear-ender a couple years ago, the system works with a small dead spot in a 4-sensor unit like I have. I suspect I have a short or something to cause my system to be locked down. but I haven't had the time to find it with the insufficient data ford provides.