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Ford Explorer Maintenance and Repair

6241 messages,  Last post on Nov 24, 2009 at 9:06 AM

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#41 of 6241 Update to #34 of 43 by lmc5 May 23, 2000 (12:05 pm)
I think my brakes may be fixed but then again I thought that a few weeks ago also. The service rep. that tried to blame my brake noise on armor all did apologize for making such a lame excuse for my problems. I got the vehicle back last week and I haven't heard the noise when I turn to the left anymore (fingers crossed). They replaced my brake pads and turned my rotors again. They only charged me for the brake pads (wholesale) and no labor charge. I am taking it back in today for the diesel sound that it still makes. They had to order the part for it, thats why they could not fix it when they had it for my brake problem. They said they are going to replace the "timing belt guides" and this should stop the diesel sound. They also said this is the fourth upgrade on this part they have had in recent months. That tells me they know they have a real problem with these guides. I hope this will keep me out of the service department for a while but going on the history of this vehicle, I think I will be back for something else. I plan on trading it next month so I hope it will stay fixed until then.
#42 of 6241 Explorer experience by sanandton May 23, 2000 (12:19 pm)
I sympathize with all of you still driving the Explorer and having problems. I recently traded out of my last one. After owning three, I had become accustomed to knowing the service writers on a first name basis. I am now pleased to say I haven't been to the service dept. with my new vehicle even once (unusual for my explorers) and I certainly wouldn't interrupt my dinner in a diner to speak to the service guy, because I don't even know if it is a male or female! What a great feeling!
#43 of 6241 Another Great '91 by swn1 May 23, 2000 (3:33 pm)
Like StaceyTX I also have a '91 Explorer but an Eddie Bauer. It has 228,000 miles and climbing and it runs much better than my '99 XLT. Since purchasing Eddie in '95 with 44K miles, I have had no major problems. Sure I have had to replace worn out parts and invest a few grand but it has been worth it. I have more confidence in this and it is more fun to drive than the '99 cheese box clanker. I guess I got sucked in to buying the '99 by foolishly thinking it would be even more dependable than old Eddie, how wrong I was.
#44 of 6241 97 Explorer XLT - sounds like diesel by mkling May 25, 2000 (3:22 pm)
My problem started at 20k+ miles. Pulley tensioner was replaced but did not help. Another major problem I had was a "warped manifold" which caused the check engine light to come on and the vehicle to sputter in the morning. Still like the engine the SOHC is pretty smooth. Anyway, try accessing Ford's "ownerconnection.com" for a direct response from Ford. I did and Ford contacted, the dealer, the dealer I purchased the vehicle from and me. All within 3 business days. That impressed me. Good luck. Still think it's a decent vehicle.
#45 of 6241 "Dieseling" by njdevilsrn May 26, 2000 (5:24 pm)
Hello, owner of a 1999 Exploder XLT 4WD w/ SOHC with 13000 miles on it. In additional to the many headaches this vehicle has caused, I now believe it has started the dreaded "dieseling". If this is the sound I think you are all referring to, the truck sounds like a diesel after being started and at idle (in park or drive). Anyone know what the problem is? Potential for damage?
#46 of 6241 Response to "Dieseling" #48 of 48 by lmc5 May 26, 2000 (7:16 pm)
I have had this "dieseling" problem for about a year. I took the vehicle to Ford in October and they said it was the "timing belt cassette" and they replaced it. About a month later the noise was back. I took it back and they said it was the "timing belt tensioners" so they replaced those. A couple of months went by and the noise returned. I took it to a different dealership because obviously the one I was going to did not know what the problem was. I just got the vehicle back yesterday and the noise is gone. This service department told me that it was the "timing belt guides" and when they took the engine apart to replace them they said the other parts that were put on were broken and they had to have been installed that way because these parts can't break. That's encouraging knowing that another Ford service department put broken parts on my vehicle. They also told me that this is the fourth upgrade they have had on this part, so they know there is a serious problem with these "timing belt guides". None of this work cost me any money because I purchased the extended warranty when I bought the car. I am keeping my fingers crossed and hoping that it is finally fixed. I hope this helps and I hope you get better service than I did.
#47 of 6241 '91 Explorer by djmb May 26, 2000 (8:58 pm)
I have a '91 Explorer XLT with 92,000 miles. I am the only owner and have had no serious problems until this past year. The air conditioning doesn't work, the fuel gauge is broken and now the transmission doesn't always shift from second to third, plus the car makes a clunky noise when it goes into 4WD. As you must guess, I am ready to turn it in. The dealer will give me $1,500. on a trade in. I'd like more and am actually considering keeping it as an extra vehicle. Am I nuts??? The problem is I am considering a mini-van!!!!yikes!!! I need the extra room and don't feel like driving a bigger vehicle. Any suggestions?
#48 of 6241 2000 Exp XLT by wansley1 May 30, 2000 (12:55 am)
I PURCHASED A 2000 EXP XLT IN MARCH 2000. THE FUEL PUMP WENT OUT IN APRIL 2000. IT WAS SUPPOSEDLY REPAIRED UNDER WARRANTY. NOW, IT HESITATE TO REVERSE.
#49 of 6241 '92 Explorer by hotrodski May 31, 2000 (3:50 pm)
I am the original owner of a 1992 XLT with 156,000 miles. I had some problems in the early years while it was still under extended warranty. Like frozen brake calipers, leaking AC compressor, faulting ABS sensor and an electric switch for the 4WD. Since then its been routine maintenance and service. I was thinking of moving up and purchasing a newer or new Explorer but after reading some of these posts I think I will just fix rust that is starting to form and keep it. It runs great. Yes, its been off road in snow and mud.
#50 of 6241 Response to 50 by swn1 May 31, 2000 (4:18 pm)
When you say the A/C doesn't work if you mean it won't blow cool air then you probably need to do what I had done on my '91. The lines were leaking and replaced along with the compressor and a bunch of other related parts for about $1,200. Mine always clunks when going into 4WD but there is a problem with the switch on the electric models. The dash light comes on giving you the impression it's in 4WD when it's really not. After several attempts it usually pops in. I understand there is a TSB to fix the problem. Trannie sounds like it's due for a rebuild, $1,400+. All in all, if I were you and there are no serious problems with the engine, I would sink some bucks into it especially if they are only giving you $1,500 on a trade. You would be throwing away a lot of vehicle and getting what in return? I've mentioned before I have 229,000 on my '91 EB and no major engine or trannie problems and it's running strong. 140 miles a day and 20+mpg. I change the oil every 2,500 and all other fluids as scheduled. If you haven't kept up with regular maintenance, especially the oil, then you may want to reconsider. Good Luck.

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