Last post on Oct 26, 2013 at 4:56 AM
You are in the Ford Explorer
What is this discussion about?
Ford Explorer, Mercury Mountaineer
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#3680 of 6400 Re: 1998 Ford Explorer Sport- Accident Damage [moparprincess]
May 17, 2005 (10:32 pm)
I am driving a 99 that got hit hard in the rear and had frame damage, maybe I can explain some things.....
To fix frame damage, your car is put on a frame straightening machine. Measurements are taken at various points on the frame, and then the body shop "pulls" the frame back into straight / square alignment. Ford provides correct measurements for your frame - all body shops have access to these measurements. A good frame machine will get your frame to within in 1/8 of an inch (or less) of the factory measurments. At that point your car can be correctly repaired and aligned. You must do a 4 wheel alignment check after an accident with frame damage.
Your car was not correctly straightened. First, go to a high quality body shop. Have them check the frame measurements. Get a complete copy of the measurements, and have them put in writing what your problems are. You are most likely "doglegging" which basically means your rear tires are not following straight behind your front tires due to the bent frame. This is what is causing your rear axle problems.
Take a copy of the report back to the shop that did the original repairs. This will show them that you are specifically aware of what repairs were done incorrectly. This makes you a little more B.S. proof. Don't accept any excuses, there are none. Any good body shop can straighten your car correctly. Also, make sure you show them the crack.
If life were fair, they would agree to redo the repairs. Since that will cost them time/money, I am not optimistic.
Now to the non car stuff:
When you have a wreck, YOU are responsible for which body shop is chosen for repairs, not your insurance company. YOU are responsible for for accepting the car back after the repairs have been made, not your insurance company. Your insurance company only reimburses you for the cost of the repairs. Still true even if the check from the ins. company was made out to the body shop. Read all the repair paperwork and ins. co. paperwork, you'll see language to that effect somewhere. Your ins. co. may agree to help, or they may not.
That said, you have a right to have the repairs done correctly. That is what you paid for. If the body shop will not correct the repairs, you can call the state ins commisioner and see if they can help. Provide them with a copy of the report on your frame, pictures of the cracks, and hit the safety issue hard. Some states are better than others: good ones can put a body shop out of business for putting a dangerous car back on the road.
If all else fails, it's lawyer time. You would probably sue to recover the entire cost of repairs done because the vehicle is pretty much worthless with a bent frame - but thatis just a guess.
Kind of a long winded reply, hope it was clear enough!
#3681 of 6400 Re: Bad road handling problem [scorpy]
May 17, 2005 (11:05 pm)
Many tire shops will misdiagnose front tire cupping on exploders/ mounties and blame shocks.
I bet your tire cupping is on the inside of each tire?
Hit the alignment shop, have the front end parts and alignment checked. If your toe in has changed and you have toe-out, this can cause a wander or light feeling in the steering, and will wear the inside of the front tires.
If you are toe out, have them check the ride height of your front end. A lot of shops do not do this prior to doing the alignment. If this is below spec you need to solve that problem prior to aligning it.. Typical problems causing ride height issues are bad bushings in the control arms and bad torsion bar tension adjusting bolts.
Oh, by the way, have you had new ball joints yet? I had to do them long before 112k.
#3682 of 6400 2002 Explorer Engine miss while underway only
May 18, 2005 (8:24 am)
This is my 4th Explorer and engine misses badly while driving only and not at idle. There is 53K on auto which I purchased new. I suspect the EGR valve from which I disconnected the vacuum line, blocked it, and took it for a drive. The engine continues to miss with no dash warnings. The miss seems to disappear after 45 MPH. Any ideas?
#3683 of 6400 Re: Driver side door lock won't unlock. [flowerchild1]
May 18, 2005 (8:08 pm)
How weird! This exact thing happened to me today. I too have a '98 explorer sport and I had to exit through the passenger side. Have you gotten this fixed yet? I plan on taking mine in as soon as I can, but would be very interested in what caused your door problem. It seems like a broken part in the door handle mechanism, but I don't know for sure.
#3684 of 6400 '02 Explorer Gas Gauge Problem
May 19, 2005 (7:25 pm)
Does your '02 Explorer suddenly show an Empty Fuel Tank, and "Check Gage" red light comes on while you are driving. Also, do u have to chg the fuse for your blinker? Can't remember ever having to change a fuse for blinkers on my Toyota Camry before...I have almost 50,000 miles on my Explorer. I have Ext Warranty, but Ford Dealership in Buena Park wants me to pay if they don't find source of electrical problems; so what'd I buy the Ext Warranty for?
#3685 of 6400 Lack of Leg Room Explorer 2000
May 20, 2005 (6:22 pm)
I just purchased a 2000 Explorer XLS 4x4 on an impulse buy and realized that there is very little leg room for a 6 foot guy in the drivers seat. I've searched the forums to see if anyone ever did any modifications to move the seat back any further (and also talked to a couple of local mechanics), with no luck. I was just wondering if anyone else experienced the same problem and found a solution other than selling the vehicle. Would appreciate any contructive help. Thanks...
#3686 of 6400 Re: Lack of Leg Room Explorer 2000 [ryorke]
May 21, 2005 (4:28 am)
Try moving the back support one or two notches back from vertical. This may help a bit.
#3687 of 6400 Ford and Tires
May 21, 2005 (4:31 am)
Has any one else heard the news report that Ford is recommending that you replace the tires on your car after 6 years no matter how much tread remains? Memories of 2000 and Firestones!!!
#3688 of 6400 Re: Lack of Leg Room Explorer 2000 [bioman]
May 21, 2005 (5:40 am)
Thanks, that does help some. Today, I'm going to remove the seat and see if it can be positioned a little further back on the rails. If yes, then I have to figure out how to remove the collapseable backseat headrests so I can put the back seats flat.
#3689 of 6400 Re: Ford and Tires [bioman]
May 21, 2005 (6:03 am)
This is nothing new. Rubber just naturally deteriorates from the long term effects of sun, heat and the ozone in the air. The effect is usually called dry rot, and is common to tires that don't get much use, or tires that stay parked for long periods, such as trailer tires. As they get several years old, they need to be replaced due to cracks and deterioration. The actual amount of time will vary, depending on the conditions the tires are subjected to, but six year old tires sound pretty old to me.