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Ford Explorer Maintenance and Repair

6242 messages,  Last post on Dec 08, 2009 at 11:36 AM

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What is this discussion about? Ford Explorer, Mercury Mountaineer

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#31 of 6242 Explorer problems by mugsy3 May 16, 2000 (5:51 am)
I have a 97 Explorer V8 with 50,000 miles on it. Ever Since I purchased the truck, I have heard a constant clicking/snapping sound from the front suspension. The problem seems to worsen when braking. Many different Ford dealers have replaced the bearings, joints, cv joints, etc (under warranty) but the problem always comes back. Other problems: * The right rear door won't open * The intermittent wipers go at "their own pace" and not the selected intervals, they also increase speed under hard acceleration * Trasmission--The transmission gave out last month and I had it towed to ford for repair,,under warranty. They decided to call in an Ford "investigator" to see if the damage was driver induced. They then claimed the truck was involved in an accident and would not replace the tranny under warranty. We threatend to get lawyers and Ford Re-evouluated the claim, and fixed my truck, after two weeks. 3 weeks later, the transmission is shifting rough and the gear selector is very tight and hard to move. --Whatever. *-----     Any advice on the front suspension thing, other than blowing my car up or donating it to a Monster Truck Show????
#32 of 6242 Follow up to #25 of 33 Brakes by lmc5 May 17, 2000 (12:26 pm)
Well I took my Explorer in on Monday the 15th and told the service department that my brakes were still making a woofing sound and I would like it to be fixed because I am tired of bringing it in for the same problem. The Technician rode with me and he heard the noise. When we get back to the service department the service rep. that I have been dealing with asked me who details my car and I asked why. He said that the tire dressing that they put on the tires may be causing the noise. This is a crock of you know what. I told him the car has not been washed since they supposedly fixed it a few weeks ago. They kept the car overnight and called me yesterday and said it was definitely the armor all that they put on my tires when I get it washed. He said they are spraying it into the tire and it is getting on the rotors. I hung up the phone and immediately drove to the dealership and asked to speak to the service manager. I told him what his service rep told me and he just shook his head in disbelief. I told him if this was causing the noise wouldn't every dealership in the USA be backed up with people having brake problems and why is it making the noise on the left side only, I get all four tires cleaned at the same time. I also told him that they spray the dressing on a rag and wipe it on the tire. Then I said to myself, why am I explaining this to him because it has nothing to do with the problem. The manager assured me the car would be fixed and he would address this "tire dressing" issue with his rep. I have had nothing but problems with this vehicle and three Ford service departments but this takes the cake. I know whoever reads this will get a kick out of it. Has anyone else been told this? I am wondering if it is standard practice for Ford to treat their customers like idiots.
#33 of 6242 Warranty Service question? by sanandton May 17, 2000 (12:47 pm)
Does anyone know how warranty repairs are paid for at a ford dealership? Are they paid on a case by case basis (ie: do the work, submit the bill, get paid for what you do) or are they paid an allocation for all repairs in a lump sum. They would then have incentive to keep feeding us the BS we always get in order to avoid warranty repair and avoid dipping into the service proffit. It seems they would be eager to fix things or at least make an attempt to do so if it was not a "HMO" for autos set up. Replies to this message: lmmason (Feb 03, 2007 9:51 pm)
#34 of 6242 Exploerer Woes by kc_flynn May 17, 2000 (6:56 pm)
Friend of mine had a '96 Explorer. Needed whole new engine at 65,000 miles. He traded it in for a new Honda Accord LX. It's painful to think people spend $30K on a vehicle that gives them nothing but trouble for 65,000 measly miles. He says never again will he buy a Ford. The vast majority of Ford products are garbage.
#35 of 6242 98 Sport Leather Seats by tomsr May 18, 2000 (4:38 am)
My 98 Sport has 24k miles and a seam in the leather drivers seat cushion is pulling apart.Does anybody else have this problem? Am I asking to much to get quality for the $24000 I spent? I thought leather is suppose to be more durable than cloth. I hope nothing serious goes wrong before next year.
#36 of 6242 Explorer Stalls no More! by skiest1 May 18, 2000 (8:38 pm)
I own a 1999 ford explorer limited. I have had similar problems. The latest problem was. Went over some railroad tracks on a main road and then it stalled, tried to start it right back but it wouldn't start, so I waited a couple of minutes then. it was ok after that.. Is this something that gets worse with age. I have 25,000 miles on it..
#37 of 6242 STALLS NO MORE by sanandton May 18, 2000 (9:14 pm)
I REGRET TO INFORM YOU THAT AFTER I POSTED THE HAPPY NOTIFICATION OF NO STALLS, MY EXPLORER STALLED AGAIN WHILE TURNING ACROSS ONCOMING TRAFFIC. WE TRADED IT. IT WAS THE BEST FEELING I HAVE EVER HAD WHILE LOOSING 2K$. GOOD LUCK!
#38 of 6242 LEFT TURN NOISES FIX 1998 EXPLORER SOHC 4WD by stevearino1 May 23, 2000 (4:26 am)
Ok, heres the scoop on everyone with a vibration on left turns ONLY. Ford is aware of this problem and they have a fix. Why these 'mechanics' are saying Armor All on the rotors blah blah blah are full of le crepola. The left side power steering hose must be replaced under warranty, the exhaust system gets a vibration dampening bracket and the PCM gets reprogrammed to change shift points slightly. AND IT WORKS, had it done after starting through the service managers BS, 'all cars have inherent vibrations due to the harmonics of blah blah blah' God its like the guy watched one too many Steven Hawking specials on Discovery channel or something. I am pleased to say the vibration is gone, and although its not perfect, I am satisfied to date with the explorer. Another thing to watch out for is those cam chain adjusters, have heard those are problem areas too and can cause that knocking noise some may here at startup. Could also be piston slap from too loose of piston to wall clearance but you would have to find out for yourself. Get your explorer in and get it fixed...
#39 of 6242 STALLING ON 1998 SOHC EXPLORER by stevearino1 May 23, 2000 (4:31 am)
Heard that replacement of MAF unit fixes this as well. Warranty? Do not know, but I do notice you can blip the throttle and get it to hang up before the revs pickup-sometimes. Anoying and dangerous for someone not expecting their motor to hesitate under a critical time. I am going to buy a set of matched fuel injectors, machined MAF and cold air induction assy, because it feels like a rich condition on the EFI mapping, but try to get anyone to check that out for you under warranty-NOT
#40 of 6242 91 Ford Expl. XLT Runs Great! by staceytx May 23, 2000 (4:59 am)
Sorry to hear of all the problems with the newer 97, 98, 99, 00 models. Perhaps trade down like me.... I am on a budget and decided to trade my problematic 95 Saturn SC2 about a year ago for an 91 (yes 1991) Ford Explorer XLT. I am happy to report that after a little over a year of Hot Humid Houston Freeway Driving....it is running strong (very strong) at 130 k Lucky for me - this was a solid buy for someone on a serious budget.

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