Last post on Oct 26, 2013 at 4:56 AM
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Ford Explorer, Mercury Mountaineer
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#1053 of 6400 1996 Keyless Entry Codes, HELP!
Nov 17, 2001 (8:56 am)
A dear friend and neighbor of ours just bought a black, 1996 Ford Explorer. She was not given the code for the keyless entry. If someone could please tell me where the little black box is, the one that operates the keyless entry, the one that has the sticker with the codes on it, we would appreciate it greatly. I know about this method of securing the codes because I have purchased a couple of other Ford vehicles and have been in the same situation.
Nov 17, 2001 (8:41 pm)
I have a 99 Eddie Bauer with the V8 and about 68K miles. We recently began experiencing difficulty when starting the vehicle. The engine will turn over, but will not idle. It is not a consistent problem, so I initially thought the fuel line might be clogged. After having all filters replaced and the fuel-injector cleaned, it is only getting worse. Oddly enough, my parents own a 2000 Windstar which began having similar problems. After calling a tow truck today to haul it to the local Ford dealer, the driver informed them that theirs was the 19th Ford that he has towed recently with the same problem. Talk about serendipity! Additionally, I have read on this site that other owners have experienced the radio blacking out. Ours went out a few weeks ago, and after checking the fuses, I still have not been able to pinpoint the problem. To top things off, we went to the dealer today to look at a 2002 Explorer and they offered us a stellar $11,700 for ours. Keep in mind that this is a loaded 99 EB w/V8. With a resale value like that, what is the incentive to purchase another Ford?! Any thoughts on the idling problem or my other rants would be greatly appreciated.
#1055 of 6400 V8 idling issues
Nov 18, 2001 (4:44 pm)
smells like almost certainly a sensor (crank position?) or the computer box. being intermittent, I would take apart all the inline cable connectors, clean 'em up, and put a little dielectric grease on the contacts and gasket before putting them back together.
Nov 18, 2001 (8:43 pm)
I had the same EXACT problem, except with me it was with my 00 XLT , 6 Cyl SOHC. I ended up selling the POS (took a beating like you might). Never diagnosed what the problem was, but i only had 40k miles. I wasn;t about to pay any dealer one red cent to fix this. Besides this, I had the ball joint seal lubed about 5 times because of a wretched squealing since 5k, rear wiper never worked after 5k miles, and of course the Firestone tire debacle and 2 other recalls for different things. The Explorer to me was truly an Exploder. If you can afford it, sit yourself in a another vehicle not a Ford.
#1057 of 6400 Heater blend-door problem
Nov 19, 2001 (12:09 pm)
I've gone back through this discussion and have not found any comments on broken heater blend- doors. This is rather unusual as I saw several posts on Google about this and the dealer said that this problem is showing up a lot more often.
Anyway, on with the story. I have a 97 4x4 XLT with the 4.0 SOHC with 55,000 miles. A few weeks ago it finally became cold enough outside to turn the heater on for the first time of the year... and not a hint of warm air came out the vents. Not even slightly warm.
First I thought the thermostat might have failed, but the temp gauge was reporting that the engine temperature was in the normal range. I took it to the Ford dealer who was so busy he couldn't look at it for several days. I asked if he could recommend anyone who might be able to look at it that day and he said, "Sure, the Lincoln-Mercury dealer down the street can probably look at it right now."
Off I went to the Lincoln dealer, and sure enough they had were able to get it in right away. The service writer called me at work about an hour later and said that he had some bad news. He said the plastic heater blend door had cracked and although the part required to fix it was only $150.00, it required the complete removal of the dash and with the labor it would cost $1,000.00!!!
They said that they had seen a couple of Mountaineers with this problem in the last year. I told them NOT to fix it, (I can buy a hell of a nice down parka for less than a grand) and that I would pick it up after I got off work.
All this after the cam-chain tensioner problem I went through, the tire fiasco, and the fact that my vehicle has fallen about SIX GRAND in value over the last year. I was livid. I decided that I would tear the dash apart myself over Thanksgiving week and see if I could fix it.
Then about an hour later the Lincoln service writer called me back and told me that they had some kind of program called the "non warranty assistance program". He told me that while Ford was not covering this problem under a warranty extension (like the cam-chain tensioner problem) he had judged that my problem could be covered by this "new" program. He added that I would be responsible for a co-pay (or a kind of deductable) of $150.00. "Would I be interested?", he asked.
Of course I'm interested. $1,000.00 or $150.00. SIGN ME UP!!! I even told him to change the tranny fluid, the oil, and some other maintenence items. Yaaa hoooooo!!! After 20 years of Hondas I swore that the Exploder would be the last time I wandered from the big "H", but now since Ford sent me a check to pay for my Michelins and stepped up to the plate on this blend door, I might (emphasis on "might") consider another Ford.
(Or a Lincoln-Mercury... good thing my Ford dealer was so busy that day. They're complete jerks and would have never taken the time to use this program). Anyway... picked it up two days later...paid my $150.00 co-pay... heater works like a champ... and I'm happy again. For now.
Hope this helps anyone with a similar problem.
#1058 of 6400 re: heater blend-door problem
Nov 19, 2001 (12:17 pm)
$1,000?? Man, talk about woes!
#1059 of 6400 mercury dealers vs ford dealers
Nov 21, 2001 (7:39 pm)
I have heard the same song before... the l/m dealer has a time slot in the shop and got the repair done cleanly and with no muss or fuss... when the ford dealer couldn't. I have not had any issues with my ford dealer service myself, so haven't taken that route.
it's probably the same song with olds/caddy dealer service vs chevy service... the customer paid the extra X thousand for the car on the same chassis, and the dealer has upgraded their operation to hold the customers and make them loyal. if your ford dealer is not satisfactory, try the other guy.
#1060 of 6400 Timing Chain Tensioner
Nov 27, 2001 (7:10 am)
Hi Guys. I had to have the timing chain tensioners changed again on my 2000 Explorer because the first upgrade under warranty did not last. The dieseling sound is gone, but I notice that the accelleration is gone as well. The truck can still get up to 75mph, but not as quickly as before. Merging onto highways is not as easy as before... in fact it is downright scary.
Has anyone else experienced this? Was it resolved?
#1061 of 6400 door noise revisited...
Nov 27, 2001 (12:43 pm)
Well, my Explorer has been at the dealer for a week now having the popping noise in the driver's door repaired.
I checked with the dealer today, and they said they called Ford and Ford has had some reports of the noise on other trucks. Ford instructed the dealer to do some spot welding in specific locations to eliminate the noise. I may have the truck back by end of week. I'll let you know how it goes.
In the meantime, I am driving a '00 Taurus SE loaner. I am getting used to it. Hated it at first, but it has grown on me. Maybe if the truck doesn't get fixed I will just trade it for a Taurus or Sable (or try the lemon law; a lemon law lawyer told me I have a case should I decide to go that route, but it could take 5 weeks to 6 months to get it returned as a lemon).
Does anyone know how the lemon law works? I assume should the truck be found to be a lemon, Ford would take the truck back and refund a prorated value of the truck. Does that value get applied against my loan balance, with the difference applied to a new vehicle of my choice (any Ford product, I guess)? Just curious how that works..
#1062 of 6400 Blend Door
Nov 27, 2001 (1:01 pm)
This same problem happened to my father's 96 EB. He had it fixed for around $900 at the Ford Dealer. They mentioned nothing about the warranty assistance program, and he has called Ford since then...to no avail.
The question is this bmwk75 - did they make you fill out a form? Are there any phone numbers you can call to get help -
What;s the name of the dealership where they gave you this information.