Ford 2001 Heavy Duty F-250 - READ ONLY

768 messages, Last post on Oct 11, 2002 at 7:12 PM

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#443 of 768 Ordered 2002 Super Duty!! by bobh12 Jun 05, 2001 (1:54 pm)
Ordered my "02" F-250 Super Duty Crew Cab last week. 4x4, Lariat, Short Bed, Black over Silver, Medium Flint Interior, V-10, Auto, 4:30 LS, Camper Package, ORP, Heated Seats, Clearance Lights, ESOF, Power TT Mirrors, Reverse Sensor, Ford Tough Hitch, 6 Disc CD, Captains Chairs, All Terrain tires. Got it at Invoice. F-250 SD "Job 1" is 16 July. The waiting has begun!!
#444 of 768 ordered SD by 3putt2 Jun 05, 2001 (6:44 pm)
Good luck bobh12, I ordered my SD.. March 24, received the VIN # May 3rd. I have checked BNSF.com everyday since. (called them also) they have no record of it. I've checked with Ford customer service and they have no record of the VIN # either. The only thing the dealership can tell me is that it left the factory May 18 and should arrive (in Colorado) 2 to 3 weeks after that. BUT, they have no idea where it is. I have been jacked around and given several different stories,,this is just the latest. Hope you have better luck. 3putt2
#445 of 768 3putt2 by bobh12 Jun 06, 2001 (1:56 pm)
Sounds like you have been having all kinds of problems getting your truck. Hope you get it soon, and that I have better luck than you have had. Where in Colorado are you? I live in Buena Vista and work in Denver 4 days a week.
#446 of 768 Seattle area dealers?? by rollinsfanatic Jun 06, 2001 (4:27 pm)
After hearing all the horror stories about your guys purchases I am getting squeamish about even looking!! I am around 1 year out from purchasing/leasing a Super Duty. Can anyone give me a lead for a good dealer in these parts??-Keith
#447 of 768 Re: seattle dealers by sjakee Jun 07, 2001 (6:43 am)
rollinsfanatic...i live in bothell and just took delivery of a new 2001 F250 CC PSD Lariat. i talked to several of the seattle area ford dealers and did not like any of them, as you may know every ford dealer in the city of seattle is owned by the same company. i ended up buying mine from the ford dealer in pullman,wa. it is a four hour drive from seattle but the sales tax is 1.2% less then king county which will save you $400-500 plus they will give you a good deal, i got mine for $100 over invoice. i ordered mine in the first week of april and it arrived 6/4/01. good luck.
#448 of 768 Tips/advice? by sjakee Jun 07, 2001 (6:55 am)
Hello everyone, I have been a silent observer for the last few months while I chose my pickup and waited for it to arrive. I have learned alot from these message boards. Well it is here now and as a first time Ford and first time diesel owner I am hoping to get some tips/advice from those of you experienced with these pickups. I have a 2001 F250 CC PSD Lariat 4x4, true blue, loaded. I love it. Thanks in advance for any pointers.
#449 of 768 ordered SD also... by frobey Jun 07, 2001 (12:39 pm)
Hey 3putt2, You sound like me I ordered my F350 on 28 March. Got a VIN a couple weeks later and was told that my SD would be delivered on 5 May...Well, I'm still waiting. I keep getting told by customer service/dealer that my pickup is sitting in Louisville waiting to go to the railhead in Shelbyville so that it can be shipped to Atlanta and finally to the dealership here in AL. I've offered to go get it but they won't let me. Maybe our pickups are sitting next to each other? What color is yours? Mine is True Blue.
#450 of 768 To frobey and bobh12 by 3putt2 Jun 07, 2001 (7:30 pm)
I have been given so many promises/stories, I don't know where to start. I too, was told to expect my truck the middle of May. About May 20th I was told it was shipped to the wrong place but all was well now and I would receive it the next week. Well, next week came and went and I was told that it surely would be here soon... In fact Ford Customer service told me it had shipped May 18 and I could expect it in 2 to 3 weeks. Today,,a new story! It seems there are 300 plus Super Duty trucks sitting in Kentucky waiting for some changes to be made so Ford can avoid a recall. Mine is one of these. So they have to go through 300 trucks and do the repair,,then ship them to the dealer. They won't tell us what the problem is... but the result is I am looking at 4 months between order and delivery. What bothers me more than the time is the deception and the run-around they give us.. especially when you call Ford Customer Service and give them your Vin # and they have no record of it and you've already waited 6 weeks after order! How does that make you feel? Good Luck!!
#451 of 768 To 3putt2... by frobey Jun 08, 2001 (6:23 am)
3putt2, that's the first explanation that I've gotten that makes any sense. I've sent an email to Ford asking if my truck is also one of the 300. It's no wonder that Ford's PU sales were down in May... What I've found with Ford Customer Service is that it depends on the Agent that you get whether they have a clue or not. I've talked to a couple there that were first rate and could tell me all about my truck and others that were clueless. I sat on hold one time with an Agent while he was "doing some research" and found out that he was on hold with a call to the dealer to find out where my truck was!! He was a bit of an idiot. I had seen a TSB out at nhtsa about the steering wheel not returning to center maybe that could be the problem? Of course, now it has disappeared from the site.
#452 of 768 An update to 3putt2... by frobey Jun 08, 2001 (5:56 pm)
Hey 3putt2, Called my dealer around noon today...he said that they had just gotten off the phone with Ford Customer Service and were promised that my F350 would be leaving KY in the next day or so. An hour later, the dealer called me back and said that my pickup had just pulled into the lot!!! I find it really hard to believe that a company like Ford would have little or no clue as to the whereabouts of a 21' truck but obviously they don't. Anyway, I am now happy and can stop whining about not having my truck. Now I just need to know all the things that are wrong with it so I can go get the dealer to fix 'em. My fingers are crossed that your truck will too be showing up soon. Frank