Last post on Apr 29, 1998 at 6:43 AM
You are in the Pickups - Archived Discussions
#6 of 15 J24
Apr 25, 1998 (11:38 am)
I see. I will definitely have to keep that in mind. Although, is it possible when ordering a truck to request that it comes from New Jersey and not L.A.?
#7 of 15 petes
Apr 26, 1998 (2:16 am)
That is a question only a dealer can answer. However any dealer can do a search for vehicles that have already been delivered to various dealers and tell by the 11th digit in the VIN. number and tell where the truck was assembled.(8 for La and K for NJ). Good Luck.
#8 of 15 reset9
Apr 26, 1998 (2:11 pm)
NJ vs LA:
I don't think that there is any guaranty that every truck assembled at any given plant will be the same just because of location!
It is more likely that vehicles assembled after a week-end may have some glitches due to human "ingenuity" - or the lack of it- when it comes to how one spends his free time.
Apr 27, 1998 (12:01 am)
That's my feeling too, reset9. We've all heard for years how cars built on Friday and Monday are good vehicles to avoid. It's not without merit. On Friday's, a lot of people are in a hurry to get done for the weekend and may not be focusing on details as they visualize their week-end plans.
On Monday, people are often "wasted" from a week-end that they tried to stretch a little too far into Sunday night.
Betcha what he saw was some Monday or Friday vehicles.
Apr 27, 1998 (12:33 am)
If what I saw were Monday or Friday vehicles LA just assembles on Monday and Friday. The truck that I own came from a different dealer then the one that I was at this past week. I have heard the same thing about Monday and Friday cars. I believe there is some truth in it. However, a sales manager from a Chevy dealer told me that he knows for a fact, that Tahoes built in Mexico are not assembled as well as Tahoes built in the U.S.. I know that S-10s built in LA are not of the same quality as S-10s built in NJ.
Apr 28, 1998 (4:12 am)
My question is this: If this QC subject is true and quality does vary from plant, then what the hell is GM doing about it? The largest non-oil manufactuer of the world should wake up if they want to keep that title. How could this happen when tooling and training is supposed to be uniformed?
#12 of 15 I'll tell you how it can happen:
Apr 28, 1998 (5:50 am)
In my personal opinion, it can be summed up in one word: NAFTA.
American manufacturers see a cheaper source of labor in Mexico, and that becomes the bottom line. Perhaps they have not yet developed the QC south of the border that we have enjoyed here for years.
IF this is the case (and I stress the word IF), then I would suggest customers inundate GM with complaint letters specifically identifying the source of the poor quality in hopes that they will respond.
Apr 28, 1998 (12:46 pm)
I didn't think LA was south of the border. As for the political issue, I better leave that one alone. I'm always RIGHT.
Apr 29, 1998 (3:31 am)
I'll accept NAFTA as an answer for the Mexican built cars but what of the difference between American plants? Louisiana shouldn't have any noticible QC variables to the plant in New Jersey.
Hell, both are union.
#15 of 15 I think he meant Los Angeles, not Louisiana
Apr 29, 1998 (6:43 am)
...when he mentioned LA, though I could wrong.
As to the difference in QC between plants, it has nothing to do with them being union. It has everything to do with the level of commitment of the shop stewards. There shouldn't be a variation, but it could be there IS in this case.
In either event, letters of discontent to GM are where you should be focusing your displeasure of their product. They won't accomplish much here. If they get enough letters at GM headquarters, however, that's when you will see some action.
People today often underestimate the power of the written letter. It DOES get read by someone in that division, and it usually gets a reply.
I've been a consumer advocate for years, and I don't hesitate to write letters when I think something isn't being done or handled right. I almost always get a response... and far more often then not, I get the problem resolved.
All it takes is a little effort to research the right person to write to... and the person to send a "cc" of that letter if the person you wrote to first ignores your letter.