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Honda Odyssey Prices Paid and Buying Experience

24362 messages,  Last post on Dec 02, 2009 at 3:01 PM

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What is this discussion about? Honda Odyssey, Van

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#10154 of 24362 Re: Prices for 2005 EXL with Navi +RES in NJ, Philly area [batball] by odymike Jul 25, 2005 (4:28 am)
Replying to: batball (Jul 24, 2005 5:50 am) We didn't really experience any 'bad' dealers while purchasing our Odyssey Touring with NAV/RES. Again, we used an email quote campaign. Using this approach - most of the dealer's that responded were willing to beat any other dealers price. It came down to what dealer had the actual vehicle in stock. Some other dealers might have beat the price - but if they have to go find the vehicle? I wasn't thrilled with that. Ended up at about $400 over invoice from Lehigh Valley Honda in Emmaus.
#10155 of 24362 Re: Need Next Step Help... [briley] by vansearch1 Jul 25, 2005 (4:37 am)
Replying to: briley (Jul 07, 2005 5:05 pm) Did u buy the veh yet? If so could u plz share your experiences?
#10156 of 24362 Re: Annoyed with Pohanka Honda [loveyalions05] by muddyriverduck Jul 25, 2005 (6:48 am)
Replying to: loveyalions05 (Jul 24, 2005 8:24 am) Why are you annoyed at Pohanka Honda?? Because the salesperson, who is paid on commission, didn't feel like wasting his time by letting you drive a van you had no attention on buying? He doesn't get paid if you don't buy from him. He also doesn't get paid if you get your car serviced at his dealership. So instead of being mad at the dealership and this salesperson, get mad at yourself for your lack of business ethics.   Mud. Replies to this message: loveyalions05 (Jul 25, 2005 7:17 am) muddyriverduck (Jul 25, 2005 10:46 am) tommy_2q (Jul 25, 2005 1:52 pm) jipster (Jul 25, 2005 4:02 pm)
#10157 of 24362 Re: Annoyed with Pohanka Honda [muddyriverduck] by loveyalions05 Jul 25, 2005 (7:17 am)
Replying to: muddyriverduck (Jul 25, 2005 6:48 am) If Pohanka Honda could give me the best deal on the Odyssey I want, I would purchase it from them. Most consumers who want the best price for a car test drive the car and THEN shop around for price. Are these customers also lacking in business ethics because they don't promise to buy from the dealership where they test drive the car? Obviously, price is the bottom line. We have not signed a contract with ANY dealership (why my husband put it in those terms, I'll never know). And I've been completely honest with the PA dealership about the problems with the driveway and the fact that we're going to try to resolve the situation with a dealership locally. We are still free to buy from whichever dealership pleases us, but we happen to know that the dealership in Philly can give us the best price. Who is costing that salesman his commission -- us, for refusing to buy a more expensive version of the same exact car, or his manager, for refusing to match the price we were getting somewhere else? If Pohanka gave us the best deal, since they're local, we'd go with them.   Moreover, I am sure that Pohanka's franchise agreement requires them to do their best to sell Honda products. So if you think there are ethics problems on my side, you should recognize that there are some clear ethics issues on the dealer side as well. I am shopping for a Honda product, and I haven't decided whether it's going to work for us. Why is it you feel that this salesperson shouldn't have serviced us? Because he (and we) knew his dealership couldn't give us the best price? You're basically saying that it's ok that the salesman is motivated PURELY by his self-interest. That's not right in my book -- he's been paid by Honda to sell Honda products. His salary and HIS business ethics should keep him from thinking about his pocketbook all the time. If you think I should be more concerned with the Honda employee's pocketbook than my own, your opinion of business ethics is simply more generous toward the salesperson. I'm simply not that magnanimous.   Given that we are STILL deciding between the Sienna and the Odyssey, as a HONDA employee, that salesperson should have been doing his best to ensure we ended up in his company's product. A good salesperson should be doing whatever he or she can do to sell their product. Commission should hardly be the only motivating factor. A good customer is going to reward the salesperson who gives the best customer service AND who gives the best price. Pohanka Honda gave us neither, and went a long want toward souring me toward Honda in general. Did you miss the part where I said we're now seriously considering the Sienna when we really preferred the Odyssey -- I HAVE TO KNOW WHETHER THAT CAR WILL FIT UP MY DRIVEWAY, and from my point of view, Honda is not putting me in a position where I can get that done.   Your personal insults do nothing to resolve my dilemma -- do you happen to have the information regarding the clearance difference between the Touring Ody and the EX-L? Replies to this message: muddyriverduck (Jul 25, 2005 10:46 am)
#10158 of 24362 Re: Annoyed with Pohanka Honda [loveyalions05] by muddyriverduck Jul 25, 2005 (10:46 am)
Replying to: loveyalions05 (Jul 25, 2005 7:17 am) This appears to be more your husband's fault than anyone elses. If he would have approached the situation stating "I have a deposit on an Odyssey with another dealer, but would prefer to buy here if your price is better", then he would have had the service he wished. Stating that he WAS going to buy elsewhere gave the salesperson no motivation to do anything for you. And yes, salespeople are motivated by commissions. They do not get salaries and are only paid if they sell something. I don't go to work for free, and neither do you. Should we expect a car salesman to work for free just to make us happy? Price is very important when buying anything, so the dealership and salesperson that does most of the work should get the last opportunity to earn your business.
#10159 of 24362 Re: Prices for 2005 EXL with Navi +RES in NJ, Philly area [batball] by shopping4ody Jul 25, 2005 (1:44 pm)
Replying to: batball (Jul 24, 2005 5:50 am) We got our exl res nav from antrim way honda in greencastle pa. we paid 31,600 + tags and tax. No other fees. they also gave us free all weather mats. we had to wait for a few months, but the price was worth it and they were very friendly. http://www.antrimhonda.com/ Replies to this message: batball (Jul 27, 2005 10:50 am) reuel3 (Jul 27, 2005 4:01 pm)
#10160 of 24362 Re: Annoyed with Pohanka Honda [muddyriverduck] by tommy_2q Jul 25, 2005 (1:52 pm)
Replying to: muddyriverduck (Jul 25, 2005 6:48 am) it's this kind of warped thinking supported by muddyriverduck that makes buying a new car so frustrating. a salesperson is supposed to help a prospective shopper learn about a car and answer any reasonable question asked by the shopper. for most salespeople, a test drive would be too much to ask if a shopper has no intention of buying the product "right now". while it may be true that the salesperson makes no money if they don't make a sale, it is still part of their job to service and educate a potential customer for "free." increasingly, this train of thought is becoming foreign to many salespeople. first, they know very little about the product that they are selling. second, they are only interested in making a sale. third, they think it's their right to mistreat a customer at their discretion. a conscientious consumer should be angry over this pathetic behavior instead of condoning it. i don't sell cars but i do occasionally work for free. sometimes, that may be a necessary part of performing your job well. Replies to this message: jipster (Jul 25, 2005 4:02 pm)
#10161 of 24362 Re: Annoyed with Pohanka Honda [tommy_2q] by jipster Jul 25, 2005 (4:02 pm)
Replying to: tommy_2q (Jul 25, 2005 1:52 pm) If the salesperson is not helpful or unwilling to help...take it up the chain of command if it's that important to you. Speak to the sales manager, general manager, then Honda rep if need be. The salesperson may have nothing to lose... but Honda Inc. certainly would.
#10162 of 24362 Honda Ground Clearance (loveyalions) by vince_lmt Jul 25, 2005 (4:06 pm)
Based on your name it sounds like you are a fellow PSU Alum.   We recently purchased an Odyssey from Lehigh Valley Honda (60 miles north of Philly) because the northern VA dealers wouldn't budge on price. One northern VA dealer even insisted on the typical add on paraphernalia. We received a similar deal as the post in 10154. It was actually an enjoyable experience working with the sales people and the sales manager from Lehigh Valley Honda.   Check the clearances: The two points that would hit the ground would be either the front or rear overhang since you indicated your driveway is steep. If you had indicated your driveway has a large hump then the undercarriage would be susceptible to hitting the high spot.   Take a tape measure and measure the height of the front and rear overhangs from the street on your sister's Odyssey. Then take the same measurements on on EX model on a dealer's lot. Make sure the tires are properly inflated on both vehicles. Then cut 2 pieces of foam that are the same thickness as the difference in heights between the 2 vehicles. One will be the thickness for the rear overhang and the other the thickness of the front overhang. My guess is each piece of foam should be about 3/4".   Tape these foam pieces on the low point of each overhang on the Touring model. The bottom of the foam now represents the low points for the EX model. Drive up and down the incline and see if the foam scrapes. If the foam does touch the ground then even the Touring with 17.5" wheels could be susceptible to scraping based on:  - how many passengers are in the van  - how much other weight is in the van  - if the tires are under inflated  - the speed at which the incline is encountered  - the angle at which the vehicle approaches the incline.   Use of a demo and a sales person's time: Not sure if it works this way at all Honda dealers but at some dealers (LV Honda included) Honda owns the demonstrator and not the dealer. However if I had no intention of buying a vehicle from a dealer, for whatever reason and that includes if I knew they won't compete on price, I wouldn't consume any time from their sales staff nor would I ask to use the demo. My belief is it's not the sales person making the decision to not compete on price so let the sales staff spend their time on prospective leads to earn their income. They also deserve to have the full use of the demo in this process.   Good luck with your shopping and with your decision. Vince Replies to this message: soz05ody (Jul 26, 2005 10:13 pm) loveyalions05 (Jul 28, 2005 4:21 am)
#10163 of 24362 Mixed feelings here... by isellhondas Jul 25, 2005 (4:25 pm)
A customer walks in and wants to put 26 miles on a Odyssey they have already agreed to buy from another dealer. Most stores require the salesperson go along on test drives.   So, that salesperson basically is going to spend 45 minutes demonstrating a car that he/she KNOWS the customer isn't going to buy? Maybe a sale will be missed during that 45 minutes.   At least her husband was honest and upfront. Most people wouldn't have been.   We all get our time wasted. It's a part of the job and I accept that. Still, it's frustrating!   BTW, we have a lot of STEEP driveways around here and I haven't heard of any clearance problems. I did sell one to a guy with waterfront property who has a VERY steep driveway. He put a hitch on the back and that would scrape a bit until he learned to go in at an angle...no more problems.

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