Last post on Jul 18, 2007 at 10:32 AM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Van
#3115 of 3687 Re: 1998 Sienna - Rear Vent Window problem [laserman]
Feb 02, 2005 (9:23 am)
I thought I would give you all some update on this situation.
First, I am surprised more '98 Owners haven't chimed into this issue. I performed an informal verbal survey and found 22 out of 22 '98 Owners had one or both motors replaced. What are the odds of that happening on a random basis in three different cities? I conducted this survey in Seattle WA, Columbus OH, and Pittsburgh PA. Since the same motors are used in newer models, I also interviewed an additional 30 Owners of '99 and '00 Sienna's and not one of them had experienced a problem. All the '98 owners stated there failures occurred outside the warrantee period - so they felt compelled to pay for it.
In my case, I am the original owner, had about 86,000 miles, have been a loyal Toyota customer (four vehicles purchased over the past 10 years), and felt this was an unusual occurrence of "sudden and complete" failure of a basic motor.
The dealer said this was "not covered" but would do labor service for free. However, I would have to pay $580 for motors. I contacted Toyota and explained the situation and my documented informal survey. Without too much hesitation they reimbursed me for the motors.
It definitely doesn't hurt to contact Toyota Service and present your concerns. Those other owners should have done the same thing. I believe these failures indicate a bad batch of motors.
Food for thought,
PS My cd player just went out. This time I purchased an after market cd player from Best Buy and installed it myself. I use the cd player on a regular basis. It was pretty easy and not too expensive.
Feb 02, 2005 (9:52 am)
No, the van runs well - no smoke, no lifter clatter, no oil usage, no runs, hits or errors..., no problems. I usually check the oil via dipstick (although, not a real check for "gumminess") between changes but didn't on the last 3K miles but all previous checks showed the oil full and fairly transparent. Then again, this whole thing might have been because my "wife" took it in this time and not me - no aspersions cast.....
I'm just going to keep my eye on it at this point and see the oil on the next change and probably thereafter.
#3117 of 3687 Re: O2 Sensors [pn6]
Feb 03, 2005 (5:15 am)
I know that they do not have the same engine.
For the older models:
Sienna 3.0l V6
Tundra 3.4l V6 or 4.7l V8
I think the only way to get the TSB is to subscribe to ALLDATA or ask the dealer. I have not found my receipt for the O2 sensor, so I have not made the call to my dealer.
Feb 03, 2005 (8:44 am)
Many public libraries subscribe to Alldata and can assist if your service writer won't give you a copy.
#3119 of 3687 Sienna not shifting into "park"
Feb 03, 2005 (4:21 pm)
We just spent $3300 to have our transmission replaced on our '98 Sienna. It was running fine until tonight, when my husband pulled into our garage and went to put the car into "park" and he couldn't move the column into the "park" gear. He ended up leaving it in "neutral," applying the emergency brake and leaving the keys in the ignition. Of course he will drive to Toyota tomorrow first thing. Does anyone know what may have caused this problem? Thanks.
#3121 of 3687 Extended Warranty
Feb 05, 2005 (8:53 am)
There is an extended warranty on the transmission. Since you had to pay $3,300, I am assuming it did not apply to you for some reason. If you want to look into it, here is what is listed about in the NHTSA.gov website that lists Technical Service Bulletins:
Type: PASSENGER CAR
Service Bulletin Number: TC03014
NHTSA Item Number: 10003372
EXTENDED WARRANTY COVERAGE REGARDING A NO MOVEMENT OR A SLIPPING CONDITION OF THE AUTOMATIC TRANSAXLE. *TT
Feb 05, 2005 (5:15 pm)
I am looking at a 2002 Sienna CE with 31k on it. Lease return. Runs good, smooth ride, but some engine noise in the cabin. I will put on approximately 36k/yr, mostly highway miles. I want 25 mpg or more. I can finance it four less than four years. Is this worth it, or should I be looking at the 0 percent interest, 5 year, new Chrysler deals?
Thanks for the input.
Also, is $16,000 too much?
#3123 of 3687 Re: Extended Warranty [scoti1]
Feb 07, 2005 (5:38 am)
Thanks, but I e-mailed Toyota right away and they replied that they only paid for the faulty transmissions through May of 2004! Unfortunately, they won't cover it, since it just now happened to our '98 in Feb. of 2005...
#3124 of 3687 Re: Extended Warranty [spainfan]
Feb 07, 2005 (6:32 am)
Spainfan, I can't find anything that states that the extended warranty/TSB expired in 2004. What I found states that it is for 8 years, 100,000 miles, but this is all from reports by individuals, I haven't seen the full TSB. I think you said in an earlier post that you have more miles than this, so that may be why they didn't cover you. If I were you, I would see if I could find a copy of the TSB to make sure it does indeed have this mileage limitation -- $3,300 is a lot of money to spend. It is a shame that they didn't at least offer some cost sharing since this is a known problem with these transmission.
If your dealer won't give you the TSB, you could see if you could get the full document from www.NHTSA.gov or from Alldata.