Last post on Jul 18, 2007 at 10:32 AM
You are in the Toyota Sienna
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Toyota Sienna, Van
#2569 of 3687 Response to Post #2558, Transmission Problems Covered,
Jun 19, 2003 (5:37 pm)
I am very interested in Toyota's proposal to extend the transmission warranty to 8 yrs./100,000 miles. My 1998 Sienna experienced a total transmission failure at 7,500 miles and was replaced under warranty at no expense to me. My van is now out of warranty as it is going on 6 yrs. old with 55,000 miles on it. I intend to keep the Sienna for several more years and it would be nice to know that any future potential trasmission problems would be covered by the extended Toyota warranty. This would be similar to the extended warranty on the engine that Toyota initiated due to the sludge problems that arose. Is anyone here associated directly with Toyota Motor Corp. that can confirm the extended transmission is in the works?
#2570 of 3687 2000 XLE
Jun 20, 2003 (4:56 am)
I just got rid of my 2000 XLE about a month ago. Earlier this year, I had to replace a rear shock. Then, something happened to my brakes. When I'd hit them hard, the pedal would drop, there would be a metal crunching noise, and it would make a noise like air brakes (chu, chu, chu). The XLE got me through my kids being little kids. It was not the great Toyota quality I'm used to (it was my 7th Toyota), but I'm still driving Toyota!!
#2571 of 3687 Power Window problem
Jun 22, 2003 (3:41 pm)
The passenger side power window on my 2001 XLE operates intermittently from either switch. The motor seems to be straining and then it stops. If I wait a few minutes it will move a few inches and then quit. If I wait an hour it will work through a few cycle before this problem starts again.
It sounds like the motor is overloading and going out on high load or temperature - then it has to cool down. Isn't there a thermistor in the motor? Should I tear the door apart and lubricate? Any suggestions are appreciated.
I know if I take it to my friendly dealer it will need a new window motor, switches, brakes, engine, paint job, ball joints, and ECU.
#2572 of 3687 '99 Sienna Transmission
Jun 25, 2003 (12:01 pm)
Some background - my Sienna transmission started to fail with ~67K miles. I am the original owner and had performed all the recommended service, like clockwork, with the same dealer. The miles were accumulated mainly over flat terrain with one trip to the mountains around the 30K-mile mark and I used it once to tow a light duty trailer.
Needless to say I was distraught! The reason I switched from a Dodge Minivan to Toyota was the Toyota reputation for Quality. I called Toyota Corporate and they opened a case file and referred me to the local dealer's "Customer Relationship Manager". My Sienna was not safe to drive anymore (really making a distinct grinding noise) so I took it back to the dealer and left it with the Service Manager.
Since, in my opinion, I had paid a premium for Toyota Quality I opted not to buy into an extended warranty plan at the time I purchased the van new. My fear now was that I would personally be out the cost of a replacement transmission (since the warranty period at the time was 5 years or 60K miles). I swore to myself that if it came out of my pocket I would get it fixed then trade it in - never to buy another Toyota product!
Now for the good news - the Service Manager has ordered a replacement transmission to be installed and fully paid for by Toyota. No one, either at Corporate Toyota or local Toyota, has acknowledged that Toyota has recognized the "bad batch" of transmissions installed in '98 '99 and 2000. My guess is that they wish to treat this on a case-by-case basis (without the negative publicity that would result from a documented recall).
The moral of this story is that if you have transmission problems with your Sienna (at least the '99 model) take it your dealer, be nice, be firm, provide your service documentation (if necessary) - you can convince them to pay for the cost of a replacement Transmission. This experience has, at least for now, restored some of my faith in Toyota products. It is unfortunate that I had to convince them! In my opinion both Toyota Corporate and the local dealer had knowledge about the transmission issues (in general) but refused to take the initiative and be proactive with their customers. That speaks volumes - that kind of behavior is what I expect from some of the unresponsive domestic makers but not from the likes of Toyota!
#2573 of 3687 Extendend warranty on transmission
Jun 26, 2003 (3:29 am)
I received a letter from Toyota stating that my VIN is covered under the warranty program. My suggestion is to call the Toyota customer service line and make sure that they have your correct address tied to your VIN. That way you will receive further info regarding recalls and other important information. The letter further stated that if you had already had expensed due to transmission failure, you could contact customer service to inquire about being reimbursed for the expense. I believe that they are only covering a certain date range….
#2574 of 3687 Buying an 02 Sienna..what are common problems
Jun 29, 2003 (11:59 am)
Can any of you give me a list of common problems with 02 Sienna's. I want to check the used ones I'm looking at for signs of these issues and I'd like to ask a mechanic to check the vehicles for these problems as well.
Also, does anyone know of any other bulletin boards, like this one, which are specifically for Toyotas. Sort of like FreshAlloy.com is for Nissans?
Jun 29, 2003 (4:07 pm)
My 2001 Sienna LE is starting to shake violently every time I get the speed over 60mph. Van only has 21K and has performed without flaw since day one. I suspect it's either in need of a front alignment (thank you, spouse, for trying to take the sidewalk with you) or possibly replacement tie rods. Before I drag myself into the dealership, I'm curious if anyone else has had a similar encounter. Thanks in advance for the info. Andy
#2577 of 3687 Viche - common problems
by Stever@Edmunds HOST
Jun 29, 2003 (5:13 pm)
I don't know if there really is a "common" issue with Siennas, other than perhaps the gelling that affected certain engines. Try skimming around in here and looking at TSBs in The Edmunds Maintenance Guide.
Try a net search for other sites - we frown on advertising/promoting competing forums on Town Hall. Thanks!
#2578 of 3687 Re: Can't Drive 55
Jun 29, 2003 (5:34 pm)
I had a friend once who could not drive above a certain speed in his vehicle because something got into and stuck to the inside surface of his rim, throwing the wheel off balance.
Get under the car and check inside each rim, you'd be surprised how much space is there for things to get into.
Just something simple you can check.