Last post on Jul 18, 2007 at 10:32 AM
You are in the Toyota Sienna
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Toyota Sienna, Van
#1932 of 3687 1999 Sienna Transmission failures
May 10, 2002 (12:43 pm)
Just had our Sienna into the Toyota dealer for 60,000 mile check this past Monday (note: actual mileage 60,400). This Wednesday (2 days later) my wife is on the interstate in the passing lane, going to pick up our girls from school, and the transmission fails - totally - she was lucky to make it off of the highway.
Service manager informs me today that Toyota will cover the cost of a new transmission $2300 (its remanufactured) but I am on the hook for the labor - about $500. When I protest - I feel this should all be covered under warranty - he says that Toyota is making a 'concession' by covering this because I am out of warranty, yeah by only 400 miles. What leverage do I have? I can make a statement that I will not buy another Toyota - do they care?? Obviously these transmissions have had a problem - my 'google' search proved that. From the research I did on the net last night I see people being asked to pay much more than this - anyone with opinions or suggestions? Thanks in advance
May 10, 2002 (1:16 pm)
before you go up against the dealer or toyota, make sure you have all your tranny service receipts ready - in case they ask for it.
personally, i would just pay the labor and leave it at that. coz u are over by 400 miles on your warranty and toyota was nice enough to replace the tranny, i think the $500 is a small price to pay versus the $2300+$500. if toyota had decided to go by the warranty (word for word), they could easily refuse to replace the tranny even if you're only 1 mile over the warranty. in your case, you were over by 400 miles.
you can show them all the articles on the internet about the tranny problems, etc. i dont think it will make any difference. you can maybe consult a lawyer and perhaps go to court but in the end, i think you would be better off paying the $500 labor and get it over with.
just my opinion.
#1935 of 3687 Transmission failure, out of warranty.
May 10, 2002 (5:35 pm)
I agree with jeprox. It sucks that the transmission failed right after the warranty expired, but with warranty you're either in or out; there is no half way in or half way out. The warranty is for 60000 miles, not 60001 or 60400; how many miles over is irrelevant from a legal standpoint. With that in mind I think their offer to pay for the replacement unit (at $2300) and have you pay for labor only ($500) is pretty generous since they have every right to bill for the whole thing.
San Jose, CA
#1936 of 3687 Headlamp assembly
May 10, 2002 (5:50 pm)
Ouch. Try the sealant first. Jeprox is correct that the replacement may be hard to find, since it's new. You may call JCWhitney (check website); they have a replacement assy for '98-'00 Siennas (p/n 47ZX6273B $150), but the lenses were redesigned (for the better) in '01...
#1937 of 3687 tires/rims
May 13, 2002 (7:06 am)
just wanna share my tire/rim experience.
a little over a year ago, i bought a set of mags and intalled it with michelins 205/65-15. i bought used mags, i never buy new mags. looked great and all but it seems like i can hear and feel every bump on the road.
i decided last saturday, once and for all - take those bloody mags off and go back to steel rims! i did and all i can say is wow! the ride is so much quieter and smoother. steering is a bit heavier coz of the bigger size tires. it came originally with 195/70-15. now, i just gotta find a buyer for my mags!
so those of you thinking about buying aftermarket mags, think twice before you do it! try to find the OEM sienna mags. camry mags and avalon mags all fit on the sienna perfectly.
i find that sometimes, certain vehicles just don't like aftermarket parts!
#1938 of 3687 Tire sizes 205/70 X 15 to 215/65 x 15
May 13, 2002 (9:38 am)
The OEM tire is 20570R15. could i replace it with 21565R15 and will it improve ride/handling.any pros/cons to this statement.
#1939 of 3687 tire size
May 13, 2002 (9:43 am)
we just replaced our tires (2000 xle)and our OEM's were 21565r15's.What year is your Sienna?
May 13, 2002 (10:19 am)
hmmm, now i'm not sure if i got the 215/65-15 or the 205/65-15! i cant remember which one i got now. getting old.
i know that my CE came with 195/70-15 and i switched to the same size as the LE/XLE. you can improve handling by installing bigger rims/tires such as 16 or 17inch. u have to make sure that the weight of each wheel/tire combo is roughly equal to your OEM set-up. also, if you use bigger rims -u have to look into low profile tires.