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Chrysler Minivan Transmission Problems

1833 messages,  Last post on Nov 10, 2009 at 3:54 AM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum. Your Host is Karens

What is this discussion about? Chrysler Town and Country, Dodge Caravan, Plymouth Voyager, Chrysler Grand Voyager, Dodge Grand Caravan, Transmission, Van


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#31 of 1833
Comments on #27 by jtrandolph
Dec 18, 2000 (11:55 pm)
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jaque1, I have a 1996 Grand Caravan that has/had the same problem. I bought it used in May and started experiencing problems in August. I took the van to a local dealer who "checked" the tranny (67,000 miles)and said it was just low on fluid.
 
I have just taken it to an independent transmission repair shop to check it again because the problem never went away. I have now been told that it was 2 1/2 qts low on fluid and now I need a complete rebuild. I now have 74,000. How could the dealer have missed the leak?
 
From reading others comments, its appears that this problem is not uncommon. I'm beginning to wonder if I have any recourse from Chrysler for this? Anybody have any ideas?
#32 of 1833
Help!!! Goodwill Warranty with DC. by corty77
Dec 21, 2000 (12:21 pm)
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Own a 95 Caravan 3.0 3 speed 78,000. Trans went out, and I had it fixed at a reputible non DC shop b/c I could not wait without a vechicle to have chrysler fix it and fight them to pay for it. Now I am seeking some reimbursement from them. I have been hung up on after calling and politely talking to their 800 customer service #! Does anyone have a Local DC office phone # or DC zone office phone # that worked for them? (I don't care if it was your local dealer, I will call them). Or give me exact details on how to get the $ from DC. Feel free to e-mail me at corty77hotmail.com. I really appreciate it.
#33 of 1833
by eneth
Dec 23, 2000 (2:07 pm)
Reply
You may not have much success with seeking compensation for your
3-speed - that unit has a pretty good reputation for reliability (it's been around since 1977 with the original Omni/Horizon). It's the 4-speed automatic that DaimlerChrysler has had (and continues to have) trouble with.
 
See below for some references that may help.
 
http://www.lemonaidcars.com/chrysler.htm
 
http://badtrans.webprovider.com/home.htm
#34 of 1833
1993 Plymouth Voyager 3.0L 6 Cylinder with Rockwell transmission - failures every 40,000 miles by slroby
Dec 28, 2000 (5:33 pm)
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I signed up for the 3 year/36000 mile warranty which was the biggest mistake of my life with the 1993 Voyager. At 78,000 miles the transmission was completely destroyed and had to be replaced at the Chrysler dealer at $1700 cost to me. I complained to Chrysler without success. I filled out the papers and sent them to different places without success. On the phone for hours without answer sometimes or on hold. I was on hold eight (8) hours one day and the phone just hung up after 6 pm. I though, well I am unlucky.
But I knew I was in for trouble at 118,000 miles when the torque converter started that vibration like a tire was out of balance. A torque converter replacement and transmission was again needed. I called Chrysler again and what made me mad was the customer relations person said, "I have no reports of any transmission problems from even one consumer with that model van." I told him he was a liar as I had reported a failure a year ago that I had reported many, many times. Also, there were three Dodge and Plymouth vans with 3.0L engines sitting at the local transmission shop where my van made number four. This and the following two replacements cost $1200-$1600 each about every 40,000 miles. You pay $18,700 for a van, and then put $7,000 in transmissions in it, what a laugh (the manufacturer is having at us, we all are paying $100 per month to them for transmission repair only).
I had a Chevrolet product that the dealer and the manufacturer refused to fix under warranty. When I pulled into the traffic lane and the engine died at 11,500 miles for the hundredth time, I went to Chrysler (1979).
I do not think America can make an automobile any more and the industry officials refuse to admit a mistake, like a rear end that explodes, wiring that catches on fire, torque converter that sends shrapnel into the transmission upon failure(no filtration to separate them)...
I purchased a new Honda Civic and had no major cost until it had well over 210,000 miles. I purchased a Datsun pickup at the same time as the Chevrolet auto and had only brake lines needed until well over 240,000 miles. I presently own a Honda Accord with over 178,000 miles on it and plan to keep it until it rusts into a heap.
Guess what Chrysler, you are responsible for me purchasing another new Honda when this one fails.
Guess what Chrysler, you will be responsible for me purchasing a new Toyota pickup in a about three months.
Guess what Chrysler, you are responsible for me purchasing a foreign auto whenever I need to replace my present model.
Steve Roby
#35 of 1833
Message #15 sort of an answer on torque converter vibration by slroby
Dec 28, 2000 (6:19 pm)
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Bill I have had four failures and every time but the first (which was a bang and crash) the vibration started before the failures. Have a reputable transmission shop pull the two electric wires going to the torque converter. If the vibration stops, you will have to replace the transmission before you can sell the vehicle. Believe me I know how to test it by now. Oh I forgot to mention I drove 61,000 miles in a year with the 1993 van, it was only 1 1/2 years old with the first failure at 78,000 miles... And I had the dealer change transmission filters and fluid every time the schedule said it should be changed... Oil every 3000 miles is the only exception.
I am very diligent with scheduled maintenance. I went through the strut, tire, drum, rotor, bearing, axle thing. Just unplug the two torque converter wires for one test drive. Let the shop do it. When the vibrations stops, the crying can begin again and again and again.... Steve Roby slrobystratuswave.net
#36 of 1833
Voyager Transmissions by profrandy
Dec 30, 2000 (3:34 pm)
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Own a '94 Grand SE. Changed transmission fluid within warranty period but transmission went out shortly after expiration of warranty. No help from dealer or Chrysler. A friend's son worked for a Chrysler dealership as a mechanic at the time and advised that the repair lots were backed up with bum transmissions, many of which went out after changing the fluid. Dealer wanted around $2K to repair but when we told them we were sending a wrecker to pick up the van and take it somewhere else they agreed to rebuild for $1,200, a much more reasonable price, though we should not have had to pay anything. Probably an opportunity for a class action if enough people could band together.
We will not be in the market for another Chrysler product!
#37 of 1833
Chrysler T&C Transmission Problems (Response to #18 and #27) by mrogers7
Dec 30, 2000 (10:28 pm)
Reply
I have a 96 Dodge Grand Caravan EL with 80k on it. For the past 20+ thousand miles have had both the transmission fail to engage (forward and reverse)and finally fail to shift out of 2nd gear. I shut the engine off and it began shifting normally again. After calls to the dealership and the old "unable to duplicate" excuse it finally stalled and we got an error code. The dealership changed the transmission control module ($500) and serviced the transmission. Seems to be o. to date. Have had numerous electrical problems including wipers that go 1x on their own, front blower that fails to come on for 10 minutes or, get this doesn't shut off when the key is removed! Also at the moment am battling intermittent starting (starter changed and battery good)problems at any time and temperature. Again unable to trace as it is intermittent. Thinking ignition switch but not sure. Anybody else with similar problems or ideas? May dump the car to get reliable transportation and before anything else comes up!
#39 of 1833
by eneth
Dec 31, 2000 (7:04 am)
Reply
If nothing else is wrong, it may make sense. Future useability is unpredictable - you could spend the money, have the transaxle replaced, and then have someone hit and total the van, so it's a gamble either way.
 
If you were to sell the van, it would have to be fixed, anyway - or trade it at a loss.
#40 of 1833
Plymouth Grand Voyager 1998 transmission problem by markf3
Jan 07, 2001 (8:29 am)
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Wanted to add mine and ask if anyone had gotten anywhere with a post warranty claim. I've got 42000 (warranty ended at 36k) on a 98 and at a stop light, the van refused to move again. Then jolted foward after moving shift lever into and out of different gears. Drove to shop, mechanic pulled apart and there was metal in pan and filter. Suggested bearing defect and had to replace and rebuild much of the tranny for $2k plus. I have digital images of bad components and would like to send them to Chrysler if anyone has an email address of a service person who will actually do something with it.

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