- #1525 of 1833
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Re: Issy [issy]
by chdabren
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Nov 28, 2007 (3:56 pm)
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Replying to: issy (Nov 16, 2007 6:04 am)
wow....."nothing wrong...yea right"......I guess YOU have never made a mistake or "missed" anything in your life......yea right. Have patience on this stuff. Sometimes internal problems are not that easy to find. They can be intermittent at times. I understand your frustration but really.....take it easy. You make mistakes too, don't forget. Or do you?......yea right.
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- #1526 of 1833
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Re: Issy [issy]
by chdabren
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Nov 28, 2007 (4:02 pm)
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Replying to: issy (Nov 19, 2007 5:44 am)
You have the 3 year/36K mile bumper to bumper warranty....period!! You also, unless you are using your vehicle as a fleet (business) vehicle, have a 7 year, 70k mile powertrain warranty. Please don't confuse these two. Also keep in mind that ANY dealer can and will sell you a GOOD aftermarket warranty of varying levels ( you choose the level of protection you want) for very reasonable prices. Think of it as buying an "insurance policy" for your powertrain. But remember......nothing beats good old fashioned PROPER maintenance. I have an '04 Jeep Grand Cherokee 4x4 that I off road often in AND tow my boat (19' ski boat) and I've NEVER had a problem with ANYTHING on it since new and it now has 42k on it. I'm tickled with it!! Anyway.....just food for thought....good luck.
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- #1527 of 1833
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Re: Issy [shipo]
by chdabren
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Nov 28, 2007 (4:39 pm)
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Replying to: shipo (Nov 19, 2007 5:46 am)
Hey shipo.....no one lied to anyone about a "lifetime warranty" so please don't say things like that. Up until model year 2008 the lifetime warranty has not been available, factory or aftermarket. The best aftermarket warranty has been "maximum care" which covers ALMOST everything but does NOT last a lifetime. Model year 2008 now offers lifetime warranty but that is "limited powertrain" and doesn't cover things like switches and what not. It is limited to engine bearings, rings, that sort of thing and it also covers transmission issues....again...limited. Let me say this as politely as I can.....if you're not absolutely 100% positive about warranty information...please don't tell other people that a dealership has lied to them. You may not even be getting HONEST information from the people who THINK they were screwed. Remember...there are always 2 sides to every story. Let's face....customers don't always tell the whole truth....especially if they think something they did cause a failure that they don't think would be fixed for free if they told the truth. Believe me, I've seen many problems arise from plain and simple abuse and there is no way a customer is gonna tell the complete truth about everything if they think they'll get a free fix under warranty if they say "I don't know what happened, it made a "noise" and quit". Come on......I've seen it all!! Please don't tell someone they got lied to when you can't prove it.
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- #1528 of 1833
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Re: Chrysler Minivan Transmissions [issy]
by chdabren
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Nov 28, 2007 (4:51 pm)
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Replying to: issy (Nov 28, 2007 4:23 am)
Good to hear you take good care of your vehicle and don't tow!! Well done!!! However let me clarify a few things about todays Caravan's vs. YesterYEARS Caravans. One.....the trannys that had the "bucketload" of issues were 3 speeds and were a big piece of sh**. No doubt. Chrysler has come a long way with trans. units. As far as "quantity instead of quality".....I thought u should know that even Toyota Sienna, Honda Odyssey, Nissan Quest and Kia Sedona have also had multiple drivetrain concerns and failures including trans failures. These companies also produce "quantity". In case you haven't noticed...we "americans" demand everything, right away. We have become a society that takes "supply and demand" and turns into "right here, right now, right away or else" and that does take a toll on the manufacturers. Thus we get what we want, right now, no excuses. Just like we demand. Now....to put this into perspective..take a look at car makers such as Rolls Royce, Ferrari, certain BMW's....most of these cars are made BY HAND, ONE AT A TIME. There is a waiting list for these vehicles. Granted they are very $$ but...you get what u pay for and as long as we demand ANY maker to produce what WE want...."right now, right away, no excuses", we're gonna get the quality that is a by product of that demand. How would u feel if someone expected you to work all day, everyday with no pee breaks, no lunch breaks and no time off? Would you be producing "qaulity" when u're trying to keep up with "demand"? Probably not...keep this in mind the next time u question the quality of a product. It's sort of like expecting filet mignon prepared perfectly everytime by an exhausted chef...not gonna happen. Get the picture??
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- #1529 of 1833
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Re: Issy [superwoody]
by chdabren
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Nov 28, 2007 (5:18 pm)
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Replying to: superwoody (Nov 19, 2007 6:22 am)
No...lifetime warranty will NOT cover computer updates. If a component fails due to a software update...yes it would be covered.
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- #1530 of 1833
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Re: Issy [chdabren]
by shipo
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Nov 28, 2007 (6:55 pm)
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Replying to: chdabren (Nov 28, 2007 4:39 pm)
"Hey shipo.....no one lied to anyone about a "lifetime warranty" so please don't say things like that. Up until model year 2008 the lifetime warranty has not been available, factory or aftermarket."
Uhhh, "Say what?" If you check the language of the "Lifetime Warranty" offer you'll see that it clearly states that all new/unsold 2006 and 2007 vehicles as fo 26-Jul-2007 get the warranty, period, full stop, the end. In addition, Chrysler announced that owners of some (most?) 2006 and most (all?) 2007 vehicles could purchase the warranty for a nominal fee of $750 (with a $100 deductable) or $900 for no deductable through late September, after which the price doubles, and therein is the basis for my statement about the OP being lied to.
Best Regards,
Shipo
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- #1531 of 1833
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Re: Chrysler Minivan Transmissions [chdabren]
by krock1
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Nov 29, 2007 (9:06 am)
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Replying to: chdabren (Nov 27, 2007 3:16 pm)
I have an 02 caravan that had problems downshifting. I didn't pull a boat or anything close to it. just normal wear and tear. Most of the threads I have read involve vans that are 2000 and newer with trani problems. I see a lot of complaints about brand new caravans with under 30k with transmission problems. Thats a problem, I can't image that everyone that post a thread abuses there van by towing too much payload. Dodge has to accept some blame.
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- #1532 of 1833
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2005 T&C Transmission Problem
by time2fish
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Dec 04, 2007 (11:24 am)
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I just bought a 2005 T&C Touring with 52K miles. Lately it seems when on the highway going up a hill when the van downshifts it seems to shudder, Seems to happen around 68 mph. I also hear a loud knocking like something is slapping the trans housing (much louder than say a piston knock). The feeling that best describes it is like a 10 speed bike where the chain can quite get to the next sproket and keeps falling back. No check engine light or anything. Any thoughts?
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- #1533 of 1833
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diesel voyager stalling
by jay114
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Dec 05, 2007 (5:41 pm)
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Anyone found a solution to their voyager stalling? I've a 99 .5td which is running fine but engine stalls every so often, not much of a pattern to it though. Put some redex through to clean out the engine and it ran fine for 5 weeks but i'v had it cut out on me 5 times in last 2 weeks. 3x at high speed, don't get it. Diagnosis at dealers couldn't pin point problem, came back with a list of maybe's including wiring and fuel pump. Anyone got any suggestions? Would be really greatful, here in uk not many garages have experience in dealing with chryslers.
thanks jay.
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- #1534 of 1833
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Re: Chrysler Minivan Transmissions [chdabren]
by brokenspoke
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Dec 08, 2007 (5:11 pm)
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Replying to: chdabren (Nov 28, 2007 3:42 pm)
I appreciate the friendly advice and i understand your point of view, however from the customer point of view think about this, I paid $600 extra for the towing prep package plus $350 for dealer too install Mopar class3 style hitch designed for my van "by chrysler" with 7 pin connector. I am completely within vehicle specs to tow #3500 that is what i paid for that is what chrysler says it can do.
My experience has been chrysler dealers first response to any warranty problem is to blame the customer in some way, until they change there ways they will continue to lose market share.
Best regards
Brokenspoke
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