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Chrysler Minivan Transmission Problems

1833 messages,  Last post on Nov 10, 2009 at 3:54 AM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum. Your Host is Karens

What is this discussion about? Chrysler Town and Country, Dodge Caravan, Plymouth Voyager, Chrysler Grand Voyager, Dodge Grand Caravan, Transmission, Van


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#1508 of 1833
Re: 2001 Caravan tranny problems [gave1002] by izzy5
Nov 11, 2007 (10:14 am)
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Replying to: gave1002 (Feb 03, 2006 3:03 pm)

I am experiencing the same problem with my van. I was wondering if you got any answers or how you resolved the problem. Please feel free to email me any suggestions.
#1509 of 1833
Issy by issy
Nov 16, 2007 (6:04 am)
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I purchased a 2007 T & C Touring van top of the line about 5 mths ago. I took it to the dealer about a mth later complaining about the transmission. On stop & go traffic the van thumps and stumbles on 1st gear. Dealer did a computer update but found nothing wrong. I went back 2 wks after that with the same problem. Now the dealer dropped the transmission and replaced the 1st gear. Nothing wrong, yeah right. I again took it in the 3rd time with the same problem and the dealer stated nothing was found wrong it's just how the van rides. I am not convience with this answer so I am taking it to another dealer for a 2nd opinion and a freash set of eyes. I have had many vehicles of different makes and models and never experienced anything like this. Unfortunately I purchased my van before Chrsyler started their "lifetime warranty." I only have 36, 000 miles coverage and my van has appx 10,000 miles on it already. Anyone having the same problem? Any solutions? Thanks.
#1510 of 1833
Re: Issy [issy] by shipo
Nov 16, 2007 (7:04 am)
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Replying to: issy (Nov 16, 2007 6:04 am)

There is a new TSB out that seems to be quite successful in addressing the rough shifting issues of the 2007 transmissions. Said Service Bulletin is TSB 21-015-07 was released in just the last two or three weeks and according to all accounts that I've read, every transmission that has had the firmware update outlined by the TSB has been successfully cured.
 
FWIW, as I understand it, Chrysler "upgraded" the clutches in the 2007 transmissions to some sort of a Kevlar composite that is far more robust than previous versions of the clutches, however, they apparently have a different coefficient of friction and that is what is causing the problem.
 
Keep us posted.
 
Best Regards,
Shipo
#1511 of 1833
Re: Issy [shipo] by tom166
Nov 16, 2007 (8:26 am)
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Replying to: shipo (Nov 16, 2007 7:04 am)

About two weeks ago, I had the updates and tourgue converter installed. It did help but I still have the same problem. Took it back in and they didn't feel what I was feeling. Going to take it back and leave it over night so they can take it out cold.
#1512 of 1833
Re: Issy [issy] by gumbeaux
Nov 17, 2007 (9:54 pm)
Reply

Replying to: issy (Nov 16, 2007 6:04 am)

I have an '04 DGC that also had transmission/steering problems at 36,000 miles. All the repairs were covered under warranty. Now at 60,000 miles, here are are going down that road again. So far, repairs are covered under the powertrain warranty. Shouldn't yours have a 7 year/70,000 mile powertrain warranty on the transmission?
#1513 of 1833
Re: Issy [gumbeaux] by tom166
Nov 18, 2007 (3:02 am)
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Replying to: gumbeaux (Nov 17, 2007 9:54 pm)

Yes I do have the powertrain warranty and I've had the problem ever sense I drove off the lot with it.
#1514 of 1833
Re: Issy [shipo] by ericbenwa
Nov 18, 2007 (12:49 pm)
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Replying to: shipo (Nov 16, 2007 7:04 am)

I had the update done too. It helped but the problem is still there. Dealer told me to proceed with the Canadian Motor Vehicle Arbitration Plan (CAMVAP) as there is nothing else they can do.
 
Papers are signed, just waiting for the hearing.
#1515 of 1833
Re: Issy [gumbeaux] by issy
Nov 19, 2007 (5:44 am)
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Replying to: gumbeaux (Nov 17, 2007 9:54 pm)

I have a 3 yr/36,000 mile bumper to bumper powertrain warranty. Only 2 1/2 weeks later, Chrysler announced a "lifetime" warranty. I went back to the dealers to see if I could get it and they told me "no." Should have waited but who knew..... I am not very happy with this transmission acting up like this, not normal at all. Never owned a vehicle that did this.
#1516 of 1833
Re: Issy [issy] by shipo
Nov 19, 2007 (5:46 am)
Reply

Replying to: issy (Nov 19, 2007 5:44 am)

They lied to you as there was a relatively inexpensive "lifetime" warranty that you could have purchased (although I believe that offer has since expired).
 
Best Regards,
Shipo
#1517 of 1833
Re: Issy [shipo] by superwoody
Nov 19, 2007 (6:22 am)
Reply

Replying to: shipo (Nov 19, 2007 5:46 am)

Yep, you should have searched the web a little bit before taking the dealers word for fact. It was readily available from your dealer or you could have upgraded online through several different DC dealers who were selling them. You might still be able to get it but at a higher cost than if you would have purchased before Sept. 30.
 
Does anyone know if the lifetime warranty will cover computer updates?

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