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Vans & Minivans Mazda MPV Mazda MPV
8192 messages, Last post on Nov 25, 2009 at 7:01 PM
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I have an MPV LX that I bought new in October of '03. Both front doors and one of the passenger sliding doors are rusting from the inside out. You can see the rust along the bottom seam of each of these doors. There is also rust creeping out on the back fender-well seam too. The doors started rusting when the van was only about 2-1/2 yrs old. I took the van back to the dealership and they touched up the surface, but the rust came through last spring. By this time the dealership had gone out of business, so I took the van to a different dealer in Dayton, OH. They told me there was nothing they could do since the rust wasn't all the way 'through' and suggested I called Mazda Customer Service. I did start a case with them, but then didn't hear anything for a year. I know, it's a long time to wait, but I was moving/building a house, finishing school, raising three kids, busy like everyone else, etc, etc. Besides, I also figured I was still under the rust-through warranty. Well, it turns out that Mazda had tried to reach me, but they had my old phone number. Anyway, I called again this past June since the rust-through warranty hadn't expired, but was told that since I had waited a year since contacting them the first time, there was nothing they would do. The area rep wouldn't even meet with me or return my call. Then, when I mentioned to a local Mazda service manager that maybe the rust would work its way through before the warranty expires, he actually told me that Mazda would just deny the claim since we all now know about the problem. He mentioned that they might consider doing something if I paid out-of-pocket to do something now - this is like a pre-existing medical condition I guess. I guess It's my fault that I'm so observant. So, now I have a rusting van with a useless rust-through warranty. Other than the rust, the van looks brand new. When we bought it new, I thought the savings over an Odyssey was worth it - now I'm not so sure. So, my plan is to keep the van, turn it into a commuter car, park my Tundra and buy an Odyssey for my wife within the year. I've lived in NH, PA, and now OH, and I've never had such a pervasive rust problem until now. No more Mazda's (or Fords for that matter) for me... So, is anyone else having similar rust issues, and are there any 'secret' warranties? Any suggestions? Any deep lake where I can send it...
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Replying to: sms (Aug 07, 2008 4:49 pm)
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Replying to: backy (Aug 07, 2008 4:56 pm) |
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Replying to: jipster (Aug 13, 2008 12:19 pm) |
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Replying to: jipster (Aug 13, 2008 12:19 pm) |
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Replying to: backy (Aug 13, 2008 2:11 pm)  My niece bought a Hyundai Tucson recently and I saw your post saying you had tried to sell your MPV. Sorry to hear of your warranty company going belly up. Our MPV just ran out of manufacturers warranty about a month ago. So, there is always that concern of something big going wrong(knock on wood). I did a trans. flush at around 25k miles and will probably do another at 50k. There really isn't many posts on transmission failures over at the MPV Club. The problem with the 02's and up are more with the ignition coils and PCV hose. We're hoping to keep our van another 4-6 years.
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Replying to: jipster (Aug 13, 2008 4:36 pm) I'd actually rather keep the MPV as I really like it and it's impossible to find anything new that's quite like it today. The wife really liked the Sportage though (well, I did too but it only seats 5). I was hoping to get a decent price when I sell the MPV in about 3 years, but now with the rusting that may not come to pass. |
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Replying to: sms (Aug 07, 2008 4:49 pm) Good luck! TCC 
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| I have an 06 MPV with about 35k miles. My wife is the primary driver. I noticed on a trip last month that the fuel cap went in hard. I thought it may have been the extremely hot day we were having. Last week I filled the tank again and the same thing. This time under closer inspection i noticed gouges in the fuel plastic cap. Looking at the fuel neck opening, it looked like the inner pipe opening was bent inward revealing a sharp edge that indeed would cause interference with the cap and the gouging. Neither my wife nor I have introduced excessive stress while filling the tank. Has anyone ever heard of anything like this? Could this be a build problem exacerbated by thermal cycling? A symptom is a system leak code that gets thrown I'm assuming because the cap isn't tight. It's happened twice recently and once after we had the car a few weeks. | |
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I bid a sad good-bye to my 2002 MPV today. I traded it in on a 2007 Chrysler T&C that I got a really good price on (and a good trade-in on the MPV), plus it has a powertrain warranty good for about 8 years and 50k miles. I really liked my MPV. I thought it was the ideal combination of space and size, and handled well for a minivan. But when the company that backed the bumper-to-bumper warranty on it went belly up and the repair bills started mounting (over $800 just since the warranty went MIA), plus a diagnosis for about $400 to replace the oil pan gasket (slow leak, but will need replacement sometime soon), the rusting front doors, an AM radio with terrible reception, and the risk of more repairs down the road, I decided to cut my losses. Plus the larger T&C with its Stow-n-Go seating will be more versatile, and more comfortable for the family on our occasional cross-country trips (the kids aren't getting any younger/smaller!). BTW, on the PCV hose problem I reported earlier... it did turn out to be the PCV hose, and it cost about $150 to replace. I complained to Mazda Customer Service about this PCV hose that needed replacement so soon after it was already replaced once on a recall, and they were cordial about it and after checking with the dealer offered a $75 gift card for Mazda parts and service, which I accepted. I can always use it on my 626. 
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