Last post on Dec 14, 2011 at 12:46 PM
You are in the Mazda MPV
What is this discussion about?
Mazda MPV, Van
#7542 of 8223 Re: Consumer Reports Ratings Drop [jipster]
Dec 08, 2004 (6:20 pm)
OK, so I wrote Consumer Reports to complain about the ratings drop for the Mazdas. They write: "After compiling information on the Mazda MPV for several years, we have decided to remove it from our "Recommended" list. If you compare its trouble history for the MPV with the trouble history of the "Average Model" automobile for 2004, you will see that it rates below the "Average Model" in two categories: Transmission and Power Equipment. For 2003, the MPV rates below the average car in two categories: transmission and brakes." Now, I checked this out--technically they are right about the 2004, but for the 2003,NOT TRUE! Brakes is NOT below average, it is average, and besides the reliablity for other key components like Fuel and Electrical are ABOVE average. But more importantly, they ADMIT in this letter that their data is very broad and that they dont even KNOW the details of the "problems" about which they gather statistics. This is what they wrote me: "Because respondents to our Annual Questionnaires aren't asked to give technical descriptions of the problems that they have encountered with their automobiles, we are unable to give you technical details of the problems."
Bottom line is that I dont think Consumer Reports has taken a look at their surveying techniques regarding autos for a long time, and could use an overhaul. The usefulness of the exalted Consumer Reports in identifying a reliable automobile, is LIMITED to say the least!
#7544 of 8223 Re: Consumer Reports Ratings Drop [elie]
Dec 08, 2004 (6:56 pm)
Thanks for getting that info for us elie. I also wrote CR but have yet to hear from them.I agree...there system is definitely in need of some overhaul work.I've never heard of the MPV having any problems with the brakes.They perform superbly. CR knows there are shortcomings in their survey system... but aren't doing anything about it.I guess unless more people start complaining about it,or their limited survey methods end up on 60 Minutes or 20/20...it will be the same old same old.
#7549 of 8223 Re: Consumer Reports Ratings Drop [elie]
Dec 09, 2004 (9:15 am)
The transmission problem was probably people just needing to get the "hard shift" fixed by a computer re-program. That will be listed as "transmission problems" despite the ease of fixing. I read about the shifting problems before I purchased my MPV, but after a little research as to what the caused the problem, and the free fix, I had no concerns about the transmission in regards to reliability.
#7550 of 8223 Rear interior side panel....
Dec 09, 2004 (9:19 am)
Onthe driver's side in the rear of the van, there is the jack for the spare. What is on the opposite side in the rear cargo area where it looks like a long speaker cover? How do I access it? Thanks!
#7551 of 8223 Re: Rear interior side panel.... [jaybee3]
Dec 09, 2004 (11:19 am)
Why do you need to access that? You have to take the whole rear inside molding off. It is the air intake for the rear AC/Heater ventilator.