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Prices Paid: Buying & Leasing Experiences Toyota Sienna Prices Paid and Buying Experience
9626 messages, Last post on Nov 24, 2009 at 8:11 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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DO NOT GO TO HARTFORD TOYOTA! I bought my 8seaters Sienna late last year from Hartford Toyota based on the price and the availibility of the model at that time. I've experience bad overall experience from Toyota Motor and especially Hartford Toyota. Here're my issues. 1. Salesman from Hartford Toyota are either roude or incompetent. The first guy I talked to was rude and pushy. The second guy looked better and he just did not know much about the car. He gave me NUMEROUS incorrect answers. He even flat out lied to me that the middle second row seat of the demo car could not move forward because it was bended and damaged! Rarely retun my phone call once they got the deposit. 2. Hartford Toyota did not give me te full tank of gas. I noticed it after I signed off the paper everything. So I thought I'm going to complain directly to Toyota Motor once I receive the survey. which lead to the next few problems. 3. Some guy called me about the survey that I did not receive the full tank of gas and they are going to send me a $50 Mobile gas card. More than a month pass by without anything, I decide to call Toyota number listed on the survey. And that leads me to the next problem. 4. I filled out the survey on the web site. You can fill out the survey in paper format and mail it too. I though I want to use the more reliable medium through Internet. I was wrong. Toyota apprently did not have a clue how to retrieve the survey over the Web site. They told me they got it only paper format! A different department or company handles the Web survey. Incredible... 5. First time I call Toyota customer experience center, the guy named Erictold me he will call me back within 2 days. Obviously, I was lied again. I called Toyota back and they told me that the gas thing is none of Toyota Motor business. I should deal directly with Hartford Toyota. I sincerely hope everybody has more plesent experience than me. Good luck. Btw, if my wife did not insist on 8 seaters, I would definitely go with Odyssey!
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Replying to: siennaman2 (Feb 22, 2005 2:51 pm) Any thoughts on getting the AWD version? |
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Replying to: elvis1 (Feb 23, 2005 11:48 am) I believe AWD supply is much tighter. Prices may not be as close to invoice. Depends on your area. |
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Replying to: elvis1 (Feb 23, 2005 11:48 am)
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Replying to: coltr (Feb 22, 2005 11:03 am) Germain eventually came down another $500 and she bought it very close to invoice at a time when the'05 supply was just about non-existent.
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Replying to: thomcin (Nov 19, 2004 8:44 am) |
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Replying to: cccompson (Feb 23, 2005 6:23 pm)
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Replying to: elvis1 (Feb 23, 2005 11:48 am) |
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Replying to: kxsomr (Feb 23, 2005 9:57 am) Just make sure you don't give Hartford Toyota any service business....warranty or otherwise. I have no intention on going anywhere near that place!! I hope you will enjoy your Sienna anyway.
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Replying to: cccompson (Feb 23, 2005 6:20 pm) |
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