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Prices Paid: Buying & Leasing Experiences Toyota Sienna Prices Paid and Buying Experience
8612 messages, Last post on Oct 13, 2008 at 7:38 AM
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I wanted to thank everyone that posted their purchase information on this board. Here is what I paid for my van at Kerry Toyota in Florence, KY. We purchased a 2004 Sienna XLE Limited AWD with the HE package (package #4). We went with the Arctic Frost Pearl color with Fawn leather. It is a beautiful combination. We paid $37,000 before taxes and title. I felt that this was a very fair price--$2,000 over invoice. |
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We got our XLE Package 16 for about $1,000 over invoice from Central City Toyota in Philadelphia. They were very good to work with. On their web site they show having 2 XLE package 12 in stock. E-mail me if you would like salesmens name. |
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Replying to: fredo (May 18, 2004 3:27 pm) We want to thank the numerous posts here at Edmunds which helped guide us to the best websites and the best strategies. The 10-steps to buying a car article is a MUST-READ. We want to add the following strategies: 1) STAY AT HOME. Find all of your invoice prices for the base model and options for your car via internet at the numerous sites available. (Ex. edmunds.com.) YOU MUST KNOW THESE NUMBERS so that you can recognize a great deal when one is presented to you. Simply getting the lowest bid from three dealers is NOT going to get you a great buy, particularly if comparisons are difficult because the car may have different option packages from one dealer to the next. (Ex. We were suddenly presented with a much better model option package which was much less than what we expected; almost the same quoted price as the lesser option package from all the other dealers. We recognized it immediately, went through the following steps AGAIN for this specific option package, closed the deal pretty quickly at a price even better than the deal we recognized originally... read on...) 2) STAY AT HOME. On the internet or yellow pages, find dealers phone numbers and adresses. Make sure to find a couple dealers in a socio-economic community which does not create much demand for that specific car. (Ex. We just bought a top of the line Toyota Sienna XLE [options GH and CF; also known as option package #14 and floormats/door sill protectors] from a dealer that predominantly sells Toyota Sienna CEs and similarly lower price-range Toyotas because of their average immediate surrounding population income. Also that city is not nearly as densly populated which means less car buying demand for that dealer. Furthermore, real estate and wage prices in that community are MUCH LESS than our area, so a business can sell an item for less and make similar profit because overall costs are less. Yes, the dealer is a considerable distance away [50 miles], but they include doorstep car delivery.) 3) STAY AT HOME. Call your list of dealers for price quotes but NEVER ask for a sales person; (if you do go to the dealer, again, NEVER ask for a sales person to make a deal). Instead ask for the internet manager. (A sales person is only good for getting a test ride and answering questions; DON'T give your real name to a salesperson because they will "deserve" a commission if you buy a car later. That will cause your final price to be a few hundred dollars more in order to pay that salesman. We NEVER deal with a salesperson for the purpose of negotiating a price.) Every dealer has a team specifically for internet sales. The internet manager knows what is in-stock AND precisely what is coming in and when. Don't limit yourself to cars in-stock. (Ex. Our car was coming in 1 week and was available for purchase prior to arrival.) Tell them you know the invoice price and want their best price, When requesting a quote, DO NOT mention any price first. ALWAYS let them state their price first. MAKE SURE the price either includes or excludes destination charges, tax, license, etc. (Ex. One dealer gave a quote which included the destination charge ($540) which was ultimately the best deal by far in the end.) Out of the first six we called, three of them gave us prices that beat carsdirect.com without any negotiation on our part. Two of the others beat carsdirect.com or the lowest bid at the time when I told challenged them to beat it. Couple of them sent us an email with the quotes as a confirmation. 4) STAY AT HOME. Take your lowest quote after the first round of calling, and call the internet managers again to see if they can beat your best price so far. THIS IS THE KEY TO GETTING A GREAT DEAL. IF YOU ARE SHY ABOUT CALLING AGAIN TO GET THEM TO BEAT YOUR BEST PRICE, THEN YOU WILL NOT GET A GREAT DEAL. If your best price is $20,000 so far, ask if they can beat $19,700. At one point I threw a price of $700 below the lowest price and one internet manager said if I come in today with a deposit he would beat that price. 5) STAY AT HOME. After you have finally found your best price, go over the invoice price you obtained from step #1 and the specific other charges item for item with the internet manager over the phone. Their invoice price should be very close to the one you found for base price and options; if not then tell them their invoice price sounds too high compared to other dealers and the figure you have from the internet. You might have to call their bluff by requesting a copy of the Manufacturer's Invoice Statement from them. Don't be tricked into accepting the Dealer's Invoice Statement. They can put what they want on that one. Challenge any "add-on" charged item such as advertising fee, delivery fee, make-ready fee, etc. Be ready to say the following, "if you eliminate the add-on fees I am ready to buy the car right now over the phone". In our case the internet manager insisted that the fee in dispute was not reducible until we said that statement. At that point he abruptly said in a harsh manner, "I'll see what I can do" and hung up without saying good-bye. We thought we had just lost the offer by offending the internet manager. A mere twenty-five minutes later, in a very pleasant voice, he called to say they would remove the fee entirely ($300). We closed the deal over the phone by making as large of a deposit as they would accept with credit card ($3000)(using a cash-back credit card of course!). Emailed rest of ID info to get the deal done. 6) LEAVE HOME TO CELEBRATE. I enjoyed the experience so much that I now want to buy another car! Our price for XLE Artic Frost (yes, cost another $187 invoice price for that particular metallic white color) pkg#14 (yes, includes moonroof, leather, side air bags, rear disk brakes, rear sunshades, 6-cd stereo, etc) was $30,110 (then add destination, tax, license). That was about $500 over the invoice from Edmunds. They delivered the car to our doorstep for no additional charge (we offered to pick it up if they would reduce the price further, but they said the delivery was a standard practice and there was no charge to reduce!) and brought all the paperwork with them. Full tank of gas too.
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Last Tuesday I went to do my 04’ Highlander AWD deal (fleet deal). We agreed to the price and color (red). It was on another lot location, so they brought it over to test drive and check out general condition of the vehicle before I go to finance. So I'm driving it and decide to open the sunroof to see how much air comes into the cabin. I hit the switch and it's dead, so we take it to service thinking it's a blown fuse or something. After a couple of minutes he comes back and asks, "Is their another color you want, it's broke and needs a part replaced". So I told him, "no big deal, fix it and I'll come back on Saturday to get it". I go back Saturday to get it, but have decided to go with Silver or White instead. As I'm going to the back lot to pick it out, I walk behind about 10 Sienna’s that have just been unloaded. A quick glance, I see “LE AWD” on the lift gate (I didn't know they made an LE AWD, I’ve only seen it on XLE) so I stop to see the sticker. LE AWD #4 for $30,441! So we go do the numbers on that unit, he shows me the invoice +$700. The deal is about $1000 over what the Highlander would have been, including the Tow Hitch. It's getting late, his shift is about to end, and I’m tired from previous commitments earlier in the day. So he says "I'll put a sold sign on it, go home sleep on it, come back Sunday and we’ll do either one you like". After sleeping on it, the Sienna was the way to go. A ton of cargo space, same gas mileage, curtain airbags, telescopic steering wheel and a lower insurance premium. As an added bonus, it helped out some Indiana workers pay their mortgage instead of someone across the pond. I sleep well, truly a good "Buying Experience” |
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Placed an order for XLE, Blue Mirage Metallic, packge 3 (Leather plus sun shades) for a total price of 30,100 (drive out). The drive out for base XLE was 28,500. I was told that I would get the van in 3 to 4 weeks.
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Purchased Toyota Sienna LE with LE-7 Package #7 (BW) and CF (Floor mats) for $26,251 plus TTL from Dorschel Toyota in Rochester, NY. MSRP is $28,111. West Herr Toyota (Buffalo) quoted 6.26% off of similarly configured Van with auto-dimming mirror, cargo mats, and wireless head phones. I found both dealers easy to work with and based my offer on information that I learned from this forum. I would encourage everyone who gains from use of Edmunds to similarly post their purchase price since fair negotiations are dependent upon narrowing the information gap. Thanks to everyone who has posted here--much appreciated! |
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Replying to: malikjb (May 26, 2004 10:54 am) Does it(30,100) include floor mats?
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