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Toyota Sienna Prices Paid and Buying Experience

8570 messages,  Last post on Sep 05, 2008 at 4:57 PM

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What is this discussion about? Toyota Sienna, Car Buying, Van


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#4069 of 8570
After 8 months wait, Price increase + de-content by sylshop
May 18, 2004 (4:15 pm)
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(SE Michigan) 8 months ago I ordered LE 8pass Pkg 11 , finally it is ready to pickup. The dealer calls me to tell me that on April 1st, 04 the base price increased $220 and Pckg 11 got a de-content and lost the alloy wheels ($550 invoice/$699 retail) (Toyota actually did do that).
The dealer's stand is that I should pay the $220 and live with the steel wheels and plastic cover; unless I want to buy the alloy wheels (say $625)
Toyota's stand is that this is a dealer issue, and will not give a cashback or incentive or attempt any solution; their excuse is that the dealer knew the vehicle was not available 8 months ago.
Here I am after 8 months, in order to get the vehicle I wanted, I have to pay an extra ~$900 including tax because Toyota would not allocate the vehicle in reasonable time, raised its price and did a de-content...
Any similar experience out there, or any suggestions that may help alleviate this problem?
#4070 of 8570
Petronio by steve_ HOST
May 18, 2004 (11:21 pm)
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I've seen similar reports now and then. Check Capital One Auto Financing (was People First) - GOOD or BAD?? and/or the Any Questions for a Car Dealer? for info (try a Discussion Search in the latter).
 
Good luck!
 
Steve, Host
#4071 of 8570
Re: Ordered my Sienna yesterday [bigben #4063] by pompeii
May 19, 2004 (9:06 am)
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Replying to: bigben (May 18, 2004 12:35 pm)

Email me and I'll give you the name and email address of the salesperson I dealt with. You're in NC right?
#4072 of 8570
My new LE-8 is ready to be delivered by mpgeden
May 19, 2004 (11:30 am)
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I ordered my LE 8 passen in Desert Sand, from Modern Toyota in Winston Salem. I began talking to them back last month explaining what I was looking for. LE 8 pass, LE#1 option (RH power door) and floor mats. The salesperson first quoted me a price of $25238 plus tax, tags and $375 doc fee on MSRP of $26,255. I thought this was a good price. Then last week I found that a sales guy goes to my church, so I emailed him and he said he could get me the same car at $100 over invoice or $24,355 plus tax, tags, & doc fee. Well, I emailed Modern and asked them if they could beat it, and they said yes if I agreed to finalize agreement. Well, I got a copy of the sales contract. FINAL Price--$24,159 plus tax, tags, & doc fee of $375. for out door price of $24,835 (SC tax is only $300). Is this a good deal? Also, I was able to finance through Capital One 3.54% for 60 months, no money down. Let me know what you think.
#4073 of 8570
xle lease by beatones
May 19, 2004 (1:47 pm)
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has anyone leased an xle with the popular #12 package? I am being quoted at $469 a month for 39 months (12,00 miles allowed a year), with only taxes and tags up front (no fees or cap cost reduction). Anyone can share their leasing experience, and most important, noting the residual value and money factor that was used to determine your lease. thanks
#4074 of 8570
Re: Ordered my Sienna yesterday [pompeii #4071] by daddy
May 19, 2004 (5:52 pm)
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Replying to: pompeii (May 19, 2004 9:06 am)

pompeii: Your dealer is not going to honor your below invoice price to anybody else. First they told me it is an one-time offer, then they said you had a trade-in, and later they admitted they did an error in your quote but honored it anyway. Hence I ordered my Sienna elsewhere for $400 over invoice.
#4075 of 8570
Re: After 8 months wait, Price increase + de-content [sylshop #4069] by heywood1
May 19, 2004 (11:46 pm)
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Replying to: sylshop (May 18, 2004 4:15 pm)

As frustrated as I am sure you are, I'd walk away from this dealer. I'm not up on the supply/demand situation of an LE-8, but eight months seems like an incredibly long wait. Is there something special or unusual about this color & configuration? If not, I'd look elsewhere for a van in stock (or soon-to-be-delivered) that meets your criteria under the revised pricing and option packages. If you're willing to travel, I would think you could locate a vehicle somewhere in your part of the country in a matter of days. Maybe even find one sitting out there that was manufactured before the price/content change?
#4076 of 8570
Fitzgerald Auto Mall - MD Purchase - NOT HAPPY by siennadent
May 20, 2004 (7:48 am)
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I live in NJ, got a good price on 2004 XLE Artic Frost Package 16, Z1, (32,251 + Tax/Tags/Fee). Six weeks after I ordered it, I drove the 2.5 hours to the dealer to find the Van had a dent/scratch under the sliding door. The sales person did not inform me until I arrived!
 
The Van is being fixed at Fitzgerald Gaithersburg Auto Mall, they gave me a rental.
 
I am very upset with their unprofessional way of doing business. They know I am not happy & have not offered me anything in return……..
 
ANY COMMENTs Please? Advise?
#4077 of 8570
Re: Just Wondering about Sienna purchase [lj225 #4058] by racerx1
May 20, 2004 (10:07 am)
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Replying to: lj225 (May 18, 2004 9:45 am)

In 2000, I bought a Honda Odyssey from Carsdirect when the vehicle was the hot minivan. Dealers were charging $1000-1500 over MSRP and there was a waiting list. Got the van for $250 over MSRP and got the car in 4 weeks (it was delivered to my door on a Saturday!). I got my own financing, so all I did was hand them a check. It was a flawless transaction.
 
I think the Carsdirect route is good for vehicles that are scarce/high demand. You can get a better deal from a dealer for cars that are being discounted. Use the Carsdirect quote as a base price for your negotiations. However, many cars are pre-configured at the dealer, so you need to use the same configurations/options from Carsdirect to do the comparison. I don't know how good Carsdirect is at getting the car EXACTLY configured with the options you want.
 
As for trading in a vehicle, Carsdirect will send you to a dealer for an appraisal. It can be a hassle if the dealer isn't that close to you. I ended up selling the car myself.
#4078 of 8570
Fitz in MD by ateixeira
May 20, 2004 (3:23 pm)
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I was just there today, coincidentally. They had a Sequioa in the lot that was also damaged, the one on the lawn way up front, did you notice that?
 
Honestly? I bet they didn't notice yours. Was your pick up scheduled for a certain time? If not they obviously rushed the PDI (maybe they did anyway).
 
Try this, check your tire pressures. Usually they ship really high, like 40psi. Check that out. If the pressure is way high you know they skipped the PDI.
 
FWIW, we've bought 3 cars from them (the Subaru portion of Fitz) and were there today shopping for a 4th, for my brother. They are generally an excellent dealer that I would recommend.
 
I have a feeling the new intern in the service dept is gonna get an earful from the manager...
 
-juice

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