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Toyota Sienna Prices Paid and Buying Experience

9587 messages,  Last post on Nov 10, 2009 at 2:14 PM

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What is this discussion about? Toyota Sienna, Car Buying, Van


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#4015 of 9587
GREAT deal on AWD XLE Ltd in NorCal for Seattle customer by fast_sk8er
May 11, 2004 (6:29 am)
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[sorry, all - this post has turned into a chapter fit for War and Peace]
 
Well, we did it... Finalized the deal and drove our new car 800 miles home!
 
As I posted Friday evening, after many trials and tribulations we finally settled on a Desert Sand Sand Mica AWD XLE Ltd with option package HO (NAV/DVD) and CF (mats) at a dealership in San Rafael, CA (just north of San Francisco).
 
I have to say thanks to porcaccio for posting HIS experience last weekend when he got a similar deal at this dealership. Without him and Edmunds I would have NEVER found this place!
 
My wife was very leery about making such a large purchase and flying down without even having seen the car and knowing nothing about the dealership.
But I convinced her it was a great deal and we could always fly back if it turned out to be too good to be true...
 
Wife and daughter went to visit family and I went to visit the dealership.
 
Dealer is "Toyota Marin". Formerly R and G Toyota, they haven't even changed the sign on the building yet; it's covered by a banner! They also do not have website yet either; they still use the old one from rgtoyota. I dealt with the "Internet department" which they keep completely separate from the "regular sales". Now I can understand why. Edmund's TMV pricing for that area on this car is $40,169 and change. When I called last week Monday, the lady was straightforward and gave me an immediate, no-haggle quote over the phone of $38,084 + tax/title. No other charges. That's it. Their price saved me some $3,700 over what I was quoted here IF they could even get it (which for some odd reason was really difficult). Even after paying for planetickets, gas and one hotel night, still save over $3000!
 
The lady was easy to deal with, knowledgeable about her product and very reachable. (had experience with other salesreps who would not return calls etc.) She even picked me up from the airport Saturday morning at 8:30am!
 
When we got to the dealership, the van had been driven from the overflow lot and was being prepped. Odometer showed a mere 4 miles! Sweeeeet... Did the paperwork (I paid cash so I had a cashier's check for the total amount) and then had to go to the finance guy to pay. In the meantime, the sales rep drove to the gas station to fill up the tank with expensive California gas. True to form, the finance manager tried to convince me I should pay another $3500 or so for prepaid maintenance and get the extended warranty on top of that. It only took 2 tries for me to convince him I was (in his words) "NOT interested in saving money" and then he backed off. (I'll probably get the extended warranty in a couple of months at that dealership in IL that everyone's raving about - KC Mattoon or something?). Had to sign an insane amount of paperwork (approaching a mortage signing!) and I was done. The sales rep then gave me a quick tour of the car showing some of the bells 'n whistles.
 
I got on the road and all I can say is that the van DOES drive like a car. Once you get used to the laser cruise control, you'll love it. And if you don't, you can easily turn it off. To pick up wife and kid I had to go through downtown San Francisco and the DVD NAV saved the day, guiding me up and down winding little streets to my destination 30 miles south. I even took a wrong turn and it got me right back on track. Worked like a charm...
 
Picked up wife and kid, had lunch and off we went back up North. Ride was uneventful, everything worked as advertised and daughter is in seventh heaven with the DVD. Though the flip-down screen is on the smallish side, it's adequate. Sound through the wireless headphones is good, but sound over the car speakers is FABULOUS, and even includes real surround sound.... Amazing.
 
The DVD navigation worked flawless (it's pretty easy to get to Seattle from SF. Go straight for about 700 miles on I-5 and you'll hit Seattle). One major drawback of the unit is that it does not seem to contain the Rest Areas along the Interstate. Maybe it's something I'm doing wrong; I have yet to read the 137 manual...
 
All-in-all a very satisfying experience and no regrets whatsoever...
 
Now I'll have to peruse the Sienna Acc. & Mods board!
#4016 of 9587
Re: Recommend good dealer in Southeastern PA [egonlou #4014] by looksee
May 11, 2004 (6:46 am)
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Replying to: egonlou (May 11, 2004 4:10 am)

Refer back to my message #3856 which listed the actual prices paid. Shame in PA we have to add 6% sales tax, and since I was not trading a car, that figure is horrible. Have the car 3 weeks and absolutely love it. Unfortunately, third day at day care some kids lunch bag put 3 scratches on the side door. Oh well, I'll have to wait for Toyota to develop a scratch resistant paint.
 
Good Luck
#4017 of 9587
Re: Recommend good dealer in Southeastern PA [egonlou #4014] by steve_ HOST
May 11, 2004 (10:43 am)
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Replying to: egonlou (May 11, 2004 4:10 am)

We don't have a set format for reporting prices paid - it does help to spell out the details, like the out the door price, TTL fees, options, rebates, extended warranties, TDA, etc.
 
Steve, Host
#4018 of 9587
Why diff. in invoice between edmunds and kbb? by daddy
May 11, 2004 (5:32 pm)
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1. For people in the southeast (I live in NC), KBB adds a Southeast Toyota Administration charge of $575 on top of all other destination charge. I do not see that at edmunds. Do you know why?
 
2. When I go to the dealer, they mention a dealer invoice which is even higher than the KBB invoice. For example XLE (with no package or options)
 
(a) Edmunds invoice 25,345 + 540 (freight) = 25,885
(b) KBB invoice is 25,150 + 575 (freight) + 575 (SE charge) = 26,300
(c) Dealer shows his invoice: 26,552 (the dealer invoice is consistent across all the dealers that I checked.)
(d) Best price that I found after lot of research and negotiation: 26,700 + tax + title + doc fees (199)
#4019 of 9587
by steve_ HOST
May 11, 2004 (6:18 pm)
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TDA and captive distributor fees vary by region so we don't try to track that kind of information. The invoice prices should otherwise be the same from one source to another. If there was a change, we may not have updated our data.
 
FAQ
 
Steve, Host
#4020 of 9587
Re: LE Package 4 [jie08 #3920] by pixelmind
May 12, 2004 (3:04 am)
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Replying to: jie08 (Apr 24, 2004 7:12 pm)

Can you explain what ToyoGuard is? Is this extended warranty? Also, did you skip the security system? I'm just starting to shop but I think you got a great deal!
#4021 of 9587
Re: LE Package 4 [pixelmind #4020] by jie08
May 12, 2004 (5:08 am)
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Replying to: pixelmind (May 12, 2004 3:04 am)

The name is ToyoGuard Plus protection group. It includes roadside assitance, rental car assistance for warranty repairs, no charge for the first oli & filter change at any S.E.T. deler, vehicle vin etch glass protection, exterior paint sealant undercoating & interior protection application. This is a $699 option. It seems that all Sienna's in the dealer's parking lots have it, for all the dealers I talked to. I did not care about it. I think dealers make a lot of money by installing the package. I do not have AAA, so the roadside assistance should be worth something.
I skipped security system. I do not know what it is either.
If you want to know the agent name, send me an email. My email is public.
#4022 of 9587
$699? by steve_ HOST
May 12, 2004 (8:35 am)
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Wow. AAA is what, $60 a year for roadside assistance?
 
Etching is worthless, imo.
 
Paint sealant is wax.
 
Undercoating usually isn't recommended anymore since it can do more harm than good.
 
Interior protection is 2 cans of Scotch Guard.
 
Oil changes are $20.
 
Rental cars are $60 a day?
 
From CNN Money:
 
The rip-off room
 
Rip-off room revisited
 
Steve, Host
#4023 of 9587
Boston area Sienna by garyman
May 12, 2004 (9:44 am)
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Any tips on buying in the Boston area? One dealer is telling me there are a few around (scarce), or I can order one. The price will be pretty much MSRP. I will be getting an 8 passenger LE with the #7 package (BW option?). Probably will be talking to dealers in Framingham, Acton, Worcester.
 
Any suggestions on making the contact and getting quotes? I'm not getting very much timely response. Or is this just the way they play the game.
#4024 of 9587
garyman by lok888
May 12, 2004 (11:03 am)
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I bought my LE-7 with LE package #7 back in December within the Boston area. It was a pleasant experience. I don't think dealers here are still charging MSRP. But I know people had to months for the 8-seater at that time. You probably get a great deal on 7-seater. I can email you the dealer and my sales rep name if you want. But I don't see your email on your profile.

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