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Toyota Sienna Prices Paid and Buying Experience

8565 messages,  Last post on Aug 29, 2008 at 9:33 PM

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What is this discussion about? Toyota Sienna, Car Buying, Van

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#2390 of 8565 Photos of CE Model by mikelamb Oct 28, 2003 (8:37 am)
Does anyone have a link to a Toyota dealer site that has acutal photos of their Sienna inventory (if they have any inventory). I am interested in actually seeing what a CE looks like (since the windows aren't tinted), other than the pictures on Toyota's site. Can anyone help? Thanks!
#2391 of 8565 Bennett Toyota - Buyer BEWARE! by missingchicago Oct 28, 2003 (9:40 am)
We placed a $500 deposit with Bennett Toyota on 6/18/03 for a 2004 Sienna XLE pkg #16 at price of $850 over invoice . Our paperwork stated delivery of 3 to 4 months. As of 10/22/03, we still didn't have a van or committment as to delivery date. We regularly called for a status and were told it should be on schedule for beginning Oct. When we called 9/9 the date changed and by 9/10 the answer was maybe end Oct begin Nov. They blamed holdup on gas tank recall. We complained to Toyota corp (who will do basically nothing) and the sales mgr Bennett. We kept checking and complaining and were promised a XLE #14 on 10/9 by the next week. We even submitted a credit appl for financing. By 10/15 it was apparent they were stalling, as stated van had been pulled from line and had no date but assured by end OCT. However we discoved through another dealers printing the incoming inventory for their region that they had no incoming pkg 14s let alone anything else close to what we ordered for quite some time (Nov30th maybe). By pure luck their was a posting about Motorworld toyota that supposedly had our exact van (pkg 16)- we called, bought and picked-up our van same day(10/22/03). Any negative postings about Bennett are probably true (at least regarding XLE models)( see #1865, 1882, 1867, 1875,1879 ) . If you have $500 to let someone hold for 5+ months give it a try, otherwise try another dealer. If they don't want to sign the 'Accepted By' line for dealer or auth rep then don't expect they will honor the deal whithin time or terms promised. Also don't expect much help or sympathy from Toyota corp as they made it clear they don't intervene with dealers and buyers.
#2392 of 8565 Buying a 2004 Sienna by missingchicago Oct 28, 2003 (10:11 am)
After trying to get the exact model 2004 Sienna we wanted since March and finally succeeding, here are some ideas: - Followup on other peoples suggestions and buying experiences but remember circumstances with dealers, salesmen and inventory change daily. - Complain if necessary - we ended up with a purchase rebate to be paid by Toyota corp independent of purchase price with dealership after our purchase was completed. - How much money do you need to save to feel the deal was worth the time and trouble. - If you live in NJ be willing to drive alittle and it may be worth it. However don't make the drive without complete assurance your car will be waiting upon arrival - get vin #, signed sales agreement, window sticker copy (anything you can get faxed) before leaving home. - Check postings of information sources for suggestions regularly - in our case was pure luck and timing. - Ask for a discount, worst they can say is no or give you a counter offer but be ready to buy and pickup immediately if you get a deal.
#2393 of 8565 missingchicago - one note by steveb84 Oct 28, 2003 (10:41 am)
I can totally understand your frustration and I won't try to defend the dealer.   But one little FYI :   Dealers can "hide" their incoming and on-ground inventory so other dealer can't see it. Maybe they had the Sienna coming that they mentioned but had it hidden.
#2394 of 8565 steve host by shs Oct 28, 2003 (10:56 am)
You advised Chihsheng to "use the advanced search tool on the left." Where is this advanced search? On this website?
#2395 of 8565 Photos of CE by kinct Oct 28, 2003 (11:27 am)
Well, I don't know of any dealers with one right now, but we bought a CE 3 weeks ago. It looks precisely like the LE, except it came with no tinted windows (ours came w. the roof rack because of the package we got - roof rack & cruise control). The first thing we did was take it to someone w/ a great reputation for window tinting and got it done for $175.   Now we basically have an LE (except for different cloth on the seats, but the CE seems great). Also very happy it doesn't have the power doors (see topic for "Power Door problems" to see more reasons why you might not want power doors).   The CE is a great config for a great price. We're happy campers...
#2397 of 8565 Shs - Advanced Search by steve_ HOST Oct 28, 2003 (12:29 pm)
Yes, the Advanced Search is linked on the left under the Search by Keyword button on most every Town Hall page. The Keyword Search quickly finds discussions with your keyword (i.e. "Sienna") in the title, and the Advanced Search takes you to a new page with various options that let you search within the messages themselves.   Steve, Host
#2398 of 8565 sorry by shs Oct 28, 2003 (12:45 pm)
I thought you were helping him see inventory online.   I have just been hitting each local dealers website (half of which don't even work) Kindof a pain. But then I found one (Antwerpen Toyota) which seems to be listing inventory for the whole country.   Is there an easier way to do this?
#2399 of 8565 ah, inventory searching by steve_ HOST Oct 28, 2003 (1:06 pm)
That is a problem, and not just with Toyotas.   Not much more you can do than what you are doing, unless you can get a Toyota salesperson to run stuff down for you on their proprietary system. And from what I've read around here, there are ways for dealers to hide inventory from other dealers even on the in-house tracking system.   We do have a quote service linked on the main Edmunds.com page that may be worth trying too. link   Steve, Host

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